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  1. Yesterday
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  4. Last week
  5. @mdovey Hi, Matthew! Please write an email to support@nakivo.com with the complete description. Our Support Team will check your environment and propose an appropriate solution. Let me know if you need any other assistance.
  6. Any update on DSM 7.0 - unfortunately, I upgraded a NAS running 10.4.1. to DSM 7 before I realised that only 10.4.0 was supported, so I currently have a non-functional backup. thanks, Matthew
  7. Hi, @Jason! Partial support of the vSphere 7U3 was implemented in the 10.4.1 version of the product. We plan to introduce the full vSphere 7U3 support in version 10.5.1 of NAKIVO, which will arrive later this month. You can install 10.5 for now, but after the release of the new version, we could recommend updating your NAKIVO to 10.5.1. Let me know if you have any additional questions.
  8. Hi, @Jason! Partial support of the vSphere 7U3 was implemented in the 10.4.1 version of the product. We plan to introduce the full vSphere 7U3 support in version 10.5.1 of NAKIVO, which will arrive later this month. You can install 10.5 for now, but after the release of the new version, we could recommend updating your NAKIVO to 10.5.1. Let me know if you have any additional questions.
  9. Hi, @Jason! Partial support of the vSphere 7U3 was implemented in the 10.4.1 version of the product. We plan to introduce the full vSphere 7U3 support in version 10.5.1 of NAKIVO, which will arrive later this month. You can install 10.5 for now, but after the release of the new version, we could recommend updating your NAKIVO to 10.5.1. Let me know if you have any additional questions.
  10. So I am looking to update my VSphere cluster to 7.0.3.00100 and currently run Nakivo 10.4.0 and the Synology NAS is on DSM 6.2.4-25556 Update 2 and will NOT be upgraded to 7.0.1 because it does not support DSM 7. Do I just need to update to 10.4.1 to have this work fine? Or do I need 10.5 Again I am not on DSM for this particular unit.
  11. So I am looking to update my VSphere cluster to 7.0.3.00100 and currently run Nakivo 10.4.0 and the Synology NAS is on DSM 6.2.4-25556 Update 2 and will NOT be upgraded to 7.0.1 because it does not support DSM 7. Do I just need to update to 10.4.1 to have this work fine? Or do I need 10.5 Again I am not on DSM for this particular unit.
  12. So I am looking to update my VSphere cluster to 7.0.3.00100 and currently run Nakivo 10.4.0 and the Synology NAS is on DSM 6.2.4-25556 Update 2 and will NOT be upgraded to 7.0.1 because it does not support DSM 7. Do I just need to update to 10.4.1 to have this work fine? Or do I need 10.5 Again I am not on DSM for this particular unit.
  13. So I am looking to update my VSphere cluster to 7.0.3.00100 and currently run Nakivo 10.4.0 and the Synology NAS is on DSM 6.2.4-25556 Update 2 and will NOT be upgraded to 7.0.1 because it does not support DSM 7. Do I just need to update to 10.4.1 to have this work fine? Or do I need 10.5 Again I am not on DSM for this particular unit.
  14. Earlier
  15. Confirmed this is working now and ticket can be closed. Awesome! Thanks for the help here.
  16. ..and I see this message on the ESXI "Failed - The attempted operation cannot be performed in the current state (Powered off)" Wel, of course the machine is powered off.
  17. Hi, a) can anyone help in some desaster recovery situation restoring to ESXi 7.0U3 (via 10.5). We get this error message: "VM cannot be processed. ... Reason: RecoveryBackupDataCopy: Empty VM config (ActionException)." But on the ESXI, the vmx files and vmdk disk files are created, but no data transfer happens.. b) As the data is on the backup repositroy, does anyone know a method how to copy-out "just latest" from the repository? We would then copy the disk manually to the ESXi. Kinda of a typical desaster here and restore not working. Thanks.
  18. Hi If I back up my VMs (VMware) using Forever Incrementals, would I be able to do a full a full recovery of the entire server? I am thinking in the event of an OS failure etc. Kind Regards Harris
  19. Of course, shortly after my post, I received the Nakivo announcement of 10.5! Matthew
  20. @mdovey Matthew, Your concerns are more than reasonable. As for your questions: i) Will Nakivo have to go through this approval process every time there is an update to the software? As far as we know, yes, it is. But the approval process is from the Synology side. NAKIVO just applies and waits for their approval. And we hope the next release will be faster. ii) Part of the trouble-shooting process often involves installing pre-release, beta or bespoke builds of the software. I can't see how this would work if there isn't a means for Synology to use external installers. NAKIVO always releases the Beta version for testing/demo before the GA version.If you have no environment to use the Beta (for example, on Synology DSM7), you can deploy NAKIVO Backup & Replication as VA in the VMWare for testing. At the moment, we are trying to figure how to adjust this new requirement from Synology. We are constantly releasing new versions to offer the most to our customers. However, now, we are aiming to find ways of accelerating the approval process on Synology side. I understand your frustration. And I honestly hope to inform you soon about an alternative solution to this compatibility issue.
  21. @MYG63 Hi Martin, No worries, I am here to resolve your doubts. Please refer to the following articles for more details. https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm#Physical NAKIVO Backup & Replication provides data protection for these versions of Ubuntu Server: Ubuntu v16.04-20.04 (x64) Ubuntu 18.04 (Desktop) LTS, 64-bit Ubuntu 20.04 (Desktop) LTS, 64-bit https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Deployment-Requirements.htm#Operatin NAKIVO Backup & Replication can be deployed on: Ubuntu 20.04 Server (x64) Ubuntu 18.04 Server (x64) Ubuntu 16.04 Server (x64) Let me know if you have any other questions
  22. @Daren F, You can generate a custom license with manually excluded or included features. Please get in touch with our Sales Team (sales@nakivo.com) for more details on licensing. If I can help you with anything else, don't hesitate to contact me.
  23. Thanks. This does raise some general concerns: i) Will Nakivo have to go through this approval process every time there is an update to the software? Unless Synology streamlines its approval process, at the current rate this would mean that the Synology version is about three months behind the released version. This may not be an issue with feature release upgrade (others may have different views) but could be problematic with bug fix or security updates; particularly given that vCenter updates quit typically break things requiring an updated Nakivo. ii) When I've had to approach Nakivo support, I've found them extremely responsive. Part of the trouble-shooting process often involves installing pre-release, beta or bespoke builds of the software. I can't see how this would work if there isn't a means for Synology to use external installers. I hope these issues can be resolved soon - to be honest, this is questioning my decision to go with Synology rather than Nakivo. When I need to update\replace my NAS, I'll certainly be looking at what other options there are. Matthew
  24. Yes I understand only a single licence file but can that licence file contain a mix of versions?
  25. Hello, please excuse me if I didn't find the solution and ask a question again. As I can read here: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm Nakivo only supports Ubuntu Server 16.04 and not the 18.04 or 20.04 or 21.10 Are there plans to support one of these versions 20.04 onwards? The 16.04 is really old. As I know it works under 20.xx and onwards but like to know which - as a minimum the LTS versions - are or will be supported. Thank you in advance. Martin
  26. Hi, @Daren F! NAKIVO licenses cannot be mixed. Only one license file can be applied to NAKIVO installation. If you need to change something in the license, you may contact the NAKIVO Sales Team to discuss the option to dismiss an old license and generate a new one instead of it. Please let me know if you have any other questions.
  27. @mdovey Hi, Matthew! You are right. Now, we are working along with Synology to have our latest build version into DSM7 Package Center. At this point, Synology doesn't have the opportunity to install apps from external installers. Please ensure that we are putting all our effort into having version 10.4.1 on DM7 approved soon, but there is no ETA yet. But still, DSM 7 transporter is available after enabling system.transporter.allow.old from the expert settings: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm
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