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Showing content with the highest reputation on 12/14/20 in all areas

  1. I got an answer from Support which sparked a realization. I believe I have figured out the problem. The transporter instance size was much smaller than the target EC2 instance. I deployed a new transporter of a size that matched the target instance and kicked off the backup. It is running now and no errors so far, knock wood.
    1 point
  2. Just to follow up ... I was able to backup a test instance with a 500g attached volume successfully. But the production target server still fails. I transmitted a support bundle to Nakivo using the built in tool. Unpacking the bundle, I found in the events.log an error "NoAppropriateTransporterInAwsRegionAlarm ... There was a problem with the "SelectAndLockTransporters" action ("<hex> <name>" instance). Time spent: 0 seconds. Reason: cannot select transporters." Not sure how it would be different...
    1 point
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