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JPCArch

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Posts posted by JPCArch

  1. 5 hours ago, Official Moderator said:

    @JPCArch Please, use the following link: https://maglar.box.com/shared/static/9qe4xd6dzvoktk25uyw6mdb50lwefiqc.spk.

    You can consult the following article on how to update the NAKIVO on Synology: https://helpcenter.nakivo.com/display/NH/Updating+on+Synology+NAS#UpdatingonSynologyNAS-UpdatingManually.

    Thank you so much for your attention and participation. We are looking forward to hearing from you.

    Backups are now running. I'll assume this has fixed the issue for now. Thanks a bunch.

    • Like 1
  2. 6 hours ago, Official Moderator said:

    @JPCArch Please download "Synology Package" updater from the following update web page - https://www.nakivo.com/resources/download/update/

    Or use the following direct link - https://d96i82q710b04.cloudfront.net/res/product/NAKIVO_Backup_Replication_v10.2.0_Updater_Synology.spk

    Let us know if you have any questions or concerns, and we will get back to you. 

    I already have this version installed. I was hoping you would provide a package with the VMware 7.0.2 support like you did for the QNAP earlier in this thread. I am experiencing errors keeping me from backing up ever since the VMware update.

     

    The VM cannot be processed. cannot find field: ftEncryptionMode (NoSuchFieldException)

    • Like 1
  3. 6 hours ago, Official Moderator said:

    @JPCArchThank you for getting back to us! Could you please clarify the Synology model that required NAKIVO update action, what kind of package (full or Transporter only) needed for the update, and which version of NAKIVO software has been installed now? Thank you so much for your attention and participation. We are looking forward to hearing from you.

    Model is an RS2418+ and I currently have the full 10.2 installed. 

    • Like 1
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