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Official Moderator

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Everything posted by Official Moderator

  1. The question has been forwarded to our Product Team. We will let you know as soon as we get the update from them. We are looking forward to hearing from you.
  2. Hello, the feature request is created. However, there is no ETA for it. Please, contact the Support Team for more details: support@nakivo.com
  3. @Martijn Thank you for writing on our Forum and contacting NAKIVO support. 2FA is included in Enterprise/ Enterprise Essentials and Enterprise Plus subscriptions. NAKIVO Backup & Replication Pro license doesn't allow 2FA (https://www.nakivo.com/how-to-buy/pricing/ ). We are looking forward to hearing from you.
  4. @Jason Thank you for your post. NAKIVO Backup & Replication Pro license doesn't allow 2FA (https://www.nakivo.com/how-to-buy/pricing/ - see attached screenshot). Should you need any further information, please do not hesitate to contact us.
  5. Hello, @Jason I'm very grateful for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  6. @Martijn, the 2FA feature is already implemented: https://helpcenter.nakivo.com/User-Guide/Content/Settings/General/Users-and-Roles/Enabling-Two-Factor-Authentication.htm?Highlight=2fa This feature is in NAKIVO since 10.4: https://helpcenter.nakivo.com/display/RN/v10.4+Release+Notes
  7. Hello, @Jason We appreciate your patience during our investigation. NAKIVO provides new versions to Synology to publish on the Synology Package Center when new versions are released. Further delays with publishing NAKIVO software, as well as limitations on manual updates on DSM 7+, are caused on the Synology side. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.
  8. Hello, @sanches.romero yes, your question is not very specified, so the best suggestion for you is to read this article first: https://www.nakivo.com/blog/vmware-backup-best-practices/ If you have any questions after reading it, or maybe you will need any assistance during the process of configuration, don't hesitate to contact me. Here is one more useful link to our HelpCenter: https://helpcenter.nakivo.com/User-Guide/Content/Backup/Creating-VMware-Backup-Jobs/Creating-VMware-Backup-Jobs.htm
  9. Hello, @Tayler Odling, of course if your data is important for you, keep it in multiple places, I recommend to have at least three copies of it, save it to two different types of media and at least one copy offsite. About Microsoft OneDrive, my point of view it is as safe as any other storage, but you should not rely only on one spot, though it provides encryption. Please, find great tips on OneDrive data safety and a list of the common mistakes that can influence your cloud security here: https://www.nakivo.com/blog/microsoft-onedrive-security/ Let me know if you need any additional assistance from me. I look forward to hearing from you, Tayler.
  10. Hello, @Michael.du Check the Deleted Items folder, if you can't find the needed emails in it, please see the Recoverable Items folder, it is hidden. If you want to recover emails from Outlook, don't forget to inspect the Trash folder. By the way, we have a great article on this topic, I think, this is what you need right now: https://www.nakivo.com/blog/how-to-recover-deleted-emails-office-365-guide Thank you for your post, please, let me know if any further assistance is needed.
  11. NAKIVO Backup & Replication v10.7 Beta is here! v10.7 Beta includes Backup to Azure Blob Storage, Microsoft Teams Backup, Wasabi Immutability, Native Microsoft 365 Change Tracking and an Overview Dashboard. Try v10.7 Beta now, and get a $20 Amazon eGift Card: https://www.nakivo.com/resources/releases/10.7-beta/
  12. @Mateusz NAIVO 10.6 still not available at the Synology package center, and we are awaiting the approval from Synology team. As a workaround, you can install NAKIVO by using the manual procedure that will work for Director and transporter: Please use this article on how to update NAKIVO to v10.6 or higher on Synology with DSM7 via SSH console: - Download the newest NAKIVO version 10.6 installation script for Synology NAS, for example, for the x86_x64 platform NAKIVO_Backup_Replication_v10.6.1.65860_Updater_Synology_x86_64.sh x86_64: https://maglar.box.com/s/vif8qvh5lv5y0spmjfiamnxk2xe4bpoo ARM V7: https://maglar.box.com/s/6qu760bcbf05uokmwddljjve3fk50ivj ARM V8: https://maglar.box.com/s/q9iak1l6f1tqa9gah2lzdgn6cm8c26gs 1. Copy the downloaded file to your Synology, for example, to /Volume1/@Appstore/NBR/Updates via WinSCP or SSH: 2. Stop NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Stop 3. Connect to your Synology via SSH (Putty) using an admin account. 4. Get root privileges running the following command: sudo -i enter your admin password when prompted 5. Run the following commands under the Updates folder to replace the existing NAKIVO with the newest version: chmod +x NAKIVO_Backup_Replication_vXXXXXXXXXXXXXXXXXsh ./NAKIVO_Backup_Replication_vXXXXXXXXXXXXXXXXXX.sh 6. Start NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Start We are looking forward to hearing from you.
  13. Hello @Mateusz The Support Team is already on your request. Please, wait, and soon I will be back with an answer. We appreciate your patience.
  14. NAKIVO Backup & Replication v10.7 Beta is now live for testing with expanded backup-to-cloud, SaaS backup and ransomware protection capabilities. In addition to new security and performance enhancements, the latest release introduces: Backup to Azure Blob Storage Microsoft Teams Support Native Microsoft 365 Change Tracking Wasabi Immutability Overview Dashboard Join our Beta Program to try the latest functionality and get a $20 Amazon eGift Card for sharing your feedback!
  15. @ALOJALIA I can't tell the accurate dates, it is restricted by our policy. I can say you will get it as soon as possible and we are doing our best. Thank you for understanding.
  16. @ALOJALIAThank you for your request. Sorry, but we can't tell the specific date, when Direct connect for physical will be supported. We look forward to hearing any feedback from you soon. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  17. Exclusive to Attendees Get a chance to win an Amazon eGift Card* by correctly answering one of five questions during the webinar. REGISTER NOW Maintaining business continuity in the age of speed takes foresight, careful risk response planning and reliable data protection tools. Register for our free live webinar to learn how to plan for various disasters and recover with minimal downtime and data loss every time. Watch a live demo of NAKIVO Backup & Replication during the webcast and see how the solution helps you meet tight recovery objectives. Register and get a free white paper on practical disaster recovery planning principles! What it covers Understanding the role of DR Core concepts and how they overlap The business impact of downtime Common mistakes to avoid 10 must-haves in your DR plan Advantages of having a DR solution DR with NAKIVO Backup & Replication Case study Live technical demo Q&A session When to attend EMEA: August 3, 2022, 2-3 PM CEST Americas: August 4, 2022, 2-3 PM EDT REGISTER NOW Special Bonus: All attendees also gain access to the full recording of the webinar Ransomware Protection Essentials: Plan for Successful Recovery. *Terms & Conditions apply
  18. @Nathan31 Thank you for your post. But to investigate issues with NAKIVO, the customer should send us a support bundle https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm (with the main database included), and a dedicated ticket will be registered. We cannot help with issue requests on the forum. After receiving the support bundle, we will investigate and fix the issue. I'm very grateful to you for choosing NAKIVO Backup & Replication as your data protection solution.
  19. @cmarsura I'm very grateful for your post on NAKIVO Forum! Feature request is logged for these features to be implemented in further releases. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  20. Hello SimonTUOMI, sorry, but we need more information. Please send us the support bundle for further investigation of this case (https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm). Thank you for understanding.
  21. Hello, @SimonTUOMI I'm very grateful for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  22. @rimbalza Please, don't worry, I have sent all the posted information to the Technical Support team and it will be forwarded to our Product Development team for possible future implementation. But of course, I had to provide the link to send a support bundle as an additional possibility for you and other users of the Forum. This is optional. Thank you for understanding.
  23. @rimbalza The best way would be to generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
  24. Hello @rimbalza, thank you for your post. Currently, we only support the S3 Standard storage class. However, if you need, please share more details about your idea. We will create a new feature request with your information. We look forward to hearing from you
  25. @Leezy Thank you for your interest in NAKIVO! At this moment, only AWS S3 and Wasabi are supported. We haven’t added this feature into NAKIVO Backup & Replication yet. In fact, we loved the idea so much that we began working on it a short time ago. Please note that we don’t have an ETA from the Development Team behind it yet, but from their last update, I’d say we’re close to launching it. General S3 support will be added in further releases. Please stay tuned in order not to miss our latest updates!
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