Jump to content
NAKIVO Community Forum

Official Moderator

Moderators
  • Posts

    861
  • Joined

  • Last visited

  • Days Won

    52

Posts posted by Official Moderator

  1. Beta testing for the all-new NAKIVO Backup & Replication v10.10 has now started.

    Here’s what’s new in NAKIVO Backup & Replication v10.10 Beta:

    Real-Time Replication for VMware: Keep VMware vSphere replicas updated in real time as the changes are made on source VMs. Meet the tightest RTOs and RPOs as low as 1 second to achieve zero downtime and minimize data loss.

    Join the Beta Program here to try the new functionality and get a $30 Amazon eGift Card for sharing your feedback!

    WEB-11945 - Beta Social Media posts and graphics_FB_LD.jpg

  2. 1 hour ago, Giovanni Panozzo said:

    I had the same problem: when mounting a NFS share from the Nakivo GUI, only the NakivoBackup directory was created, and then the GUI mount procedure failed with the same error.

    I solved it removing maproot/root_squash options on the NFS server. In my case it was FreeBSD 13 /etc/exports

    Initial /etc/exports which prevented nakivo to set permission on files:

    /vol1/nakivo1 -maproot=nakivouser -network=192.168.98.16/28


    changed to the following working one

    /vol1/nakivo1 -maproot=root -network=192.168.98.16/28


     

    @Giovanni Panozzo

    On behalf of the community, I want to extend my gratitude to you for your valuable contributions and for making our Forum a better place with your insightful posts.

    We genuinely appreciate your active involvement and look forward to more insightful discussions and solutions from you in the future.

    • Like 1
  3. 5 hours ago, octek0815 said:

    Hi,

    where can i download nakivo 10.9.0 for synology dsm 7?

    Regards,

    Oliver

     

    Hello @octek0815 Thank you for contacting NAKIVO Support! NAKIVO 10.9 is still unavailable at the Synology Package Center, and we have no ETA yet since we are awaiting approval from their end.

    To update NAKIVO on the Synology NAS with DSM 7, you can follow the instruction:

    1. Install the NAKIVO version 10.8 via Synology AppCenter.

    2. Stop NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Stop

    3. Using an admin account, Connect to Synology via SSH (Putty).

    4. Get root privileges running the following command: sudo -i enter your admin password when prompted

    5. Go to /volume1 folder: cd /volume1

    6. Download the newest NBR version installation script for Synology NAS, for the x86_x64 platform:

    wget -O updater.sh

    https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_x86_64.sh

    for other architectures: armv7 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_arm_v7.sh

    armv8 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_arm_v8.sh

    OR curl -o updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_x86_64.sh

    7. Run the following commands to replace the existing NBR director with the newest version: chmod +x updater.sh ./updater.sh 8. Start NAKIVO services if needed:

    Package center -- Installed -- NAKIVO -- Action -- Start

    We are looking forward to hearing from you. Best regards 

  4. 3 hours ago, VovaUzh said:

    We use Nakivo v.10.8.
    We have a Win2019 virtual machine (Windows File Server 2019) installed on VMware ESXi 7.
    On Win2019 there is an SMB resource larger than 400 GB

    Nakivo makes backups according to the schedule, we normally restore files if necessary.

    Questions:

    1 - will Nakivo back up this VM properly, if we enable data deduplication,  which is built into the Win2019 OS?

    2 - will Nakivo back up this VM normally, if we enable Win2019 folder compression (directory-properties-advanced-compress contents to save disk space)?

    Hello again @VovaUzh,

    Thank you for your patience during the investigation process and your interest in NAKIVO Backup & Replication!

    >>>>>>>Question 1 - will Nakivo back up this VM properly, if we enable data deduplication,  which is built into the Win2019 OS?<<<<<<<<<<<<<

    NAKIVO can backup such VM to a repository assigned to Windows transporter with such feature enabled for file recovery as follows.

    File recovery from sysfollows Windows-only features, such as Windows Data Deduplication or DFS, is available only when the Transporter assigned to a Backup Repository is installed on a Windows machine with these features enabled.

    >>> Q2 - will Nakivo back up this VM usually, if we enable Win2019 folder compression (directory-properties-advanced-compress contents to save disk space)?<<<<<<<

    NAKVIVO can back up this VM.

    For more information, you can check the following article.

    https://helpcenter.nakivo.com/Release-Notes/Content/v10-Release-Notes/v10.9-Release-Notes.htm

    We are looking forward to hearing from you.

  5. 1 hour ago, VovaUzh said:

    We use Nakivo v.10.8.
    We have a Win2019 virtual machine (Windows File Server 2019) installed on VMware ESXi 7.
    On Win2019 there is an SMB resource larger than 400 GB

    Nakivo makes backups according to the schedule, we normally restore files if necessary.

    Questions:

    1 - will Nakivo back up this VM properly, if we enable data deduplication,  which is built into the Win2019 OS?

    2 - will Nakivo back up this VM normally, if we enable Win2019 folder compression (directory-properties-advanced-compress contents to save disk space)?

    @VovaUzh, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

  6. 1 hour ago, Jason said:

    Still no update on this? This is basic security and is not or should ever be a feature of the license level.

    @Jason We appreciate your commitment to enhancing NAKIVO Backup & Replication for clients.

    We value your perspective, as it plays a vital role in shaping our product and ensuring its continued improvement. Your feedback is highly valued and will be shared with our team, who will carefully consider it as we strive to meet the needs and expectations of our clients. Your viewpoint is invaluable to us, and we are grateful for your contribution.

  7. 34 minutes ago, CHEOPSken said:

    Hello again

    I spoke too soon. I restarted one final time and we are back to "Waiting" and 100% CPU Load:

    image.png.df35946769bc88c82367c719cf166d64.png

    I created a support package for you guys to check out.

    For now the Quickfix will do: Restarting the services.

    @CHEOPSken Please, update the situation on this thread when you resolve everything with the Support Team. It can be helpful for other users. Thank you

  8. 18 hours ago, CHEOPSken said:

    Quick Info: I switched the Network config back to DHCP and now the WebUI started normal again.🤔

    I´ll test again tommorow and let you know if I can replicate this. The manual IP I chose was not used elsewhere in case you are wondering.

    Cheers
    CHEOPSken

    @CHEOPSken We appreciate your patience during our investigation. Please, try to raise parameters for Java heap "-Xss512k,-Xms256m,-Xmx1g" twice in accordance with this article (https://helpcenter.nakivo.com/display/KB/How+to+Allocate+More+RAM+to+NAKIVO+Director+Service), let us know if that helps or send a support bundle if the issue persists. We are looking forward to your feedback.

  9. 1 hour ago, CHEOPSken said:

    Quick Info: I switched the Network config back to DHCP and now the WebUI started normal again.🤔

    I´ll test again tommorow and let you know if I can replicate this. The manual IP I chose was not used elsewhere in case you are wondering.

    Cheers
    CHEOPSken

    @CHEOPSken, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

  10. Special Offer for Attendees

    Get a chance to win a $50 Amazon eGift Card by correctly answering one of two questions at the end of the webinar.

    Terms & Conditions

    Have workloads in the cloud?

    Join our upcoming live webinar to learn why you need reliable data protection measures for your data in the cloud and discover the best practices to ensure continuous data availability.

    What it covers

    • Overview: Why companies need data protection for cloud workloads
       
    • Best practices: Data protection in the cloud
    • Tools: Data protection with NAKIVO Backup & Replication
    • Case Study: Lessons from a real cloud data protection story
    • Technical Demo: See the data protection capabilities of NAKIVO Backup & Replication in action
    • Q&A session: Exchanging knowledge and expertise

    Special Bonus: All attendees gain access to the Disaster Recovery: How to Avoid Downtime in 2023 webinar recording.

    When to attend: 

    • July 13, 2023
    • Americas - 11 AM - 12 PM EST | EMEA - 5 PM - 6 PM CEST

    REGISTER NOW

     

    WEB-11717 - Social Media posts_Q3 Cloud Data Protection webinar_FB_LD_1 followup.jpg

  11. 7 hours ago, Official Moderator said:

    @GregaPerko, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

    @GregaPerko NAKIVO technical support does not receive information about the massive performance drop after the NAKIVO update. Please, write to support@nakivo.com if you have any specific questions about your case.

  12. 30 minutes ago, GregaPerko said:

    Anybody sees massive drop in tape backup performance after upgrade?

    Grega

    @GregaPerko, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

  13. 20 hours ago, Rodrigo Machado said:

    When will it be available to upgrade from 10.8?

    @Rodrigo Machado

    Thank you for getting back to us! Starting from the 4th of July 2023, NBR v10.9 (Build 75563) is already available on our site https://www.nakivo.com/resources/download/update/

    You can manually update it using this article ( https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Updating-NAKIVO-Backup-and-Replication/Updating-NAKIVO-Backup-and-Replication.htm) Let us know if you require any further information, and we will get back to you. Best regards.

  14. NAKIVO Backup & Replication v10.9 is now available! The new release comes with new features and enhancements for faster recovery and stronger ransomware protection.

    • Bare-Metal Recovery: Restore entire physical machines from backup to the same or identical hardware. Skip reinstalling the OS and applications to streamline recovery or swiftly set up systems for testing.'
    • Backup Malware Scan: Integrate NAKIVO Backup & Replication with popular anti-malware solutions to perform a malware scan and ensure backups can be safely used. Perform ransomware-free recovery and ensure compliance with reporting standards and regulations.
    • Direct Recovery from Tape: Recover full virtual machines, EC2 instances or physical machines (via P2V) from backups stored on tape directly to your infrastructure and avoid staging a repository first.
    • New Supported Platforms:

                     - vSphere 8U1: Protect your ESXi VMs and application data running on the latest version of VMware’s platform.

                  - Debian: Install the solution on Debian operating systems and/or protect your Debian-based physical machines.

    • Feature Enhancements: 

                     - Securely connect to the remote resources of tenants, including VMware Free ESXi hosts, physical machines and NAS-based Transporters.

                     - Switch to an external PostgreSQL database in multi-tenant deployments.

    Try the new features in NAKIVO Backup & Replication v10.9 for free today! Download the Free Trial and experience the full potential of cutting-edge data protection.

    DOWNLOAD NOW

    WEB-11357 - v10.9 GA - Social Media Posts and Graphics_FB_LD Follow-up Banner.jpg

  15. 4 hours ago, Official Moderator said:

    Hello, @feffenbe, today we will post official news on your question. Thank you for your patience.

    @feffenbe Ie hope this message finds you well. I have some exciting news to share with you regarding the availability of NAKIVO version 10.9, which you have been eagerly waiting for. But before I delve into that, we want to invite you to a highly informative live webinar focused on "How To Protect Cloud Data: Best Practices And Expert Insights."

    As more businesses embrace cloud services, ensuring the security and continuity of critical data becomes paramount. In this webinar, our esteemed speakers will delve into the intricacies of creating a robust cloud data protection strategy. Whether you are already using cloud services or planning to do so in the near future, this webinar will equip you with essential knowledge to safeguard your data effectively.

    Key Takeaways:

    Gain a deep understanding of why businesses need to prioritize cloud data protection.
    Learn best practices for effectively protecting data in the cloud.
    Discover the advanced data protection capabilities of NAKIVO Backup & Replication for hybrid cloud environments.
    Explore real-world case studies and practical insights into overcoming cloud data protection challenges.
    Moreover, as a special offer for webinar attendees, we have an exciting opportunity for you. By actively participating in the webinar, you stand a chance to win a $50 Amazon eGift Card! All you need to do is correctly answer one of two questions at the end of the session.

    Webinar Details:
    Date: July 13, 2023
    Americas: 11 AM - 12 PM EST
    EMEA: 5 PM - 6 PM CEST

    REGISTER

    Now, turning our attention back to your query about NAKIVO version 10.9, I am pleased to inform you that it will be available soon! I understand the urgency, especially for your ESX 8.0U1 deployment, and I appreciate your patience.

  16. Special Offer for Attendees

    Get a chance to win a $50 Amazon eGift Card by correctly answering one of two questions at the end of the webinar.

    Terms & Conditions

    While businesses embrace hybrid cloud models for scalability, cost efficiency and increased agility, without a robust data protection strategy, the integrity of cloud-based data remains vulnerable to human error or malicious activities.

    Join our upcoming live webinar on cloud data protection measures and best practices for continuous data availability.

    What you’ll learn

    - Why businesses need to prioritize cloud data protection.

    - Best practices for effectively protecting data in the cloud.

    - The advanced data protection capabilities of NAKIVO Backup & Replication for hybrid cloud environments.

    - Real-world case studies and practical insights into overcoming cloud data protection challenges.

    Special Bonus: All attendees gain access to the Disaster Recovery: How to Avoid Downtime in 2023 webinar recording.

    When to attend

    July 13, 2023 

    - Americas - 11 AM - 12 PM EST | EMEA - 5 PM - 6 PM CEST

    REGISTER NOW

    WEB-11717 - Social Media posts_Q3 Cloud Data Protection webinar_Twitter_1.jpg

  17. 1 hour ago, BjoernK said:

    Hello all,

    we use Nakivo and store the backups on different QNAP storage systems. Since one QNAP has run out of storage space, we would like to save certain backup jobs to another QNAP in the future.

    Our question is how we can migrate these to the new QNAP system. On the one hand we need to change the destination of the job, but on the other hand it is also necessary to move the last backups of the job as well. Is there a defined procedure for this?

    Thanks a lot!

    Best regards
    Björn

    @BjoernK Thank you for your patience while we investigated your query. We have identified the following resources that can assist you:

    Please consult this article: https://helpcenter.nakivo.com/User-Guide/Content/Settings/General/System-Migration.htm

    After migration, you can refer to this article to add the existing repositories: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Backup-Repositories/Adding-Existing-Backup-Repositories.htm

    Then, edit the destination of the backup job: https://helpcenter.nakivo.com/User-Guide/Content/Backup/Creating-VMware-Backup-Jobs/Backup-Job-Wizard-for-VMware-Destination.htm

    If you have any additional questions or concerns, please feel free to reach out to us. We are here to help.

  18. 27 minutes ago, BjoernK said:

    Hello all,

    we use Nakivo and store the backups on different QNAP storage systems. Since one QNAP has run out of storage space, we would like to save certain backup jobs to another QNAP in the future.

    Our question is how we can migrate these to the new QNAP system. On the one hand we need to change the destination of the job, but on the other hand it is also necessary to move the last backups of the job as well. Is there a defined procedure for this?

    Thanks a lot!

    Best regards
    Björn

    @BjoernK, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

  19. 3 hours ago, Ezequiel Kich said:

    Hello!

    My virtualized environment is with Hyper-V and Windows Server 2022. I have a VM that I have a problem with the backup strategy for the cloud. It's a VM with 2TB of data. My cloud provider is a Wasabi S3 Object.

    All other backups of the VMs which are smaller are working fine My issue is on the 2TB data VM.

    The local Job is configured to do Synthetic Full every Friday. My JOB that saves the backups in the cloud is configured as a Backup Copy Job. But as the local JOB does the Synthetic Full, this copy to the cloud is taking too long, it is impacting the other JOBs.

    Any suggestions on backing up to cloud servers with large volume of data? What is the most efficient way to back up to the cloud?

    Hello @Ezequiel Kich

    We appreciate your patience during our investigation.

    NAKIVO can not affect the speed of the data transfer to the cloud-hosted Repository. As a result, the data transfer of the big VMs is time consumed. Also, using the "Synthetic full backup" settings will not be an option for you: please set to use the "Active full backup" to optimize the data transfer and prevent the issue in the future. Please do not hesitate to contact us if you need any further information.

  20. 1 hour ago, Ezequiel Kich said:

    Hello!

    My virtualized environment is with Hyper-V and Windows Server 2022. I have a VM that I have a problem with the backup strategy for the cloud. It's a VM with 2TB of data. My cloud provider is a Wasabi S3 Object.

    All other backups of the VMs which are smaller are working fine My issue is on the 2TB data VM.

    The local Job is configured to do Synthetic Full every Friday. My JOB that saves the backups in the cloud is configured as a Backup Copy Job. But as the local JOB does the Synthetic Full, this copy to the cloud is taking too long, it is impacting the other JOBs.

    Any suggestions on backing up to cloud servers with large volume of data? What is the most efficient way to back up to the cloud?

    @Ezequiel Kich , your information/request has been received and forwarded to our Level 2 Support Team.

    Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

  21. 48 minutes ago, Arch Parks said:

    Starting on Tuesday 5-30-23, I started getting emails from Nakivo saying "NAKIVO Backup & Replication v10.9 is out, "

    There is no mention of it on the Nakivo download site.

     

    I tried reaching out to support but they asked me to send in a support bundle (which obliviously makes no sense).

     

    Any thoughts from Nakivo?

     

     

    Hello, @Arch Parks, at the moment beta version of Nakivo Backup & Replication v10.9 is released: https://www.nakivo.com/resources/releases/10.9-beta/

    The beta version can be downloaded from the Nakivo website, and users who participate in the beta program can try out the new features and receive a $30 Amazon eGift Card upon completing the program requirements.

    The new features in v10.9 include Bare-Metal Recovery for faster physical server recovery, Backup Malware Scan to ensure malware-free recovery, Direct Recovery from Tape for faster VM recoveries, support for new platforms like vSphere 8.0 Update 1 and Debian, and various feature enhancements such as Direct Connect, backup of In-Place Archive and Litigation Hold Mailboxes, PST Recovery for Exchange Server, and external database support for multi-tenant deployments.

    If you require further assistance or have any additional questions or concerns, don't hesitate to reach out to us using email support@nakivo.com. We are always here to help you and ensure that your experience with our solution is as smooth as possible.

    Thank you for choosing NAKIVO.

  22. Special Offer for Attendees

    Attend the webinar for a chance to win one of two $100 Amazon eGift Cards for signing up as an MSP partner. Learn more

    Learn more

    Offering backup and disaster recovery as a service can be a great way to add value to your clients’ businesses, but it’s not always easy to choose the right solutions or to deliver them effectively.

    Our upcoming webinar on delivering BaaS and DRaaS is just around the corner, and I highly recommend that you attend. Register for our webinar to understand the key components of a successful MSP offering and discover the benefits NAKIVO Backup & Replication can offer for your business.

    Attendance is limited. Book your spot for free here.

    What it covers

    • Choosing a solution: Key criteria

      • Lifespan

      • Flexibility

      • Efficiency

      • Manageability

    • NAKIVO Backup & Replication for MSPs

      • Multi-tenant architecture

      • Extensive platform support

      • Advanced backup functionality

      • Ransomware resilience

      • Monitoring

      • Pricing models

    • MSP case studies

    • Technical demo and Live Q&A session

    When to attend

    • June 1, 2023

    EMEA - 5 PM CEST (UTC + 2) | Americas - 11 AM EDT


    BONUS: Attend and get free access to NAKIVO’s guide on offering backup-as-a-service.

    REGISTER NOW

    *Terms and conditions apply

    WEB-11422 - Q2 2023 SM posts - Product webinar (MSPs) (June 1, 2023)_FB_LD.jpg

×
×
  • Create New...