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Official Moderator

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  1. Hello, @javely7 Thank you for your question. With Physical inventory, you should make sure the following is met: - Physical Machine Requirements (https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm#Physical) - Networking Requirements (https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Deployment-Requirements.htm#Networki) - Make sure no Nakivo transporter service/application is installed on the physical machine. The Nakivo transporter agent will be installed automatically when adding the physical machine to the Inventory. Please let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you.
  2. Hello, @javely7 Thank you for your question. This is a new feature. Sorry, but we do not have ETA for this feature yet. We will inform you as soon as we have it. Please let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you.
  3. Thank you for your interest in NAKIVO! Yes, this is an absolutely correct conception. If you need any assistance with the configuration of this layout or some specific details, don't hesitate to get in touch with support directly at support@nakivo.com. Please let us know if there is anything else we can assist you with, and we will get back to you.
  4. Hello, Matt, thank you for your question. Yes, technically, it is possible to migrate NAKIVO from a local installation to AWS EC2. There is a pre-built AWS AMI with the NAKIVO director. At the same time, importing to AWS NAKIVO will require minor manual configuration (check IP addresses of Inventory items and transporters, check repositories paths, etc.). If the NAKIVO director is located in AWS, we recommend having additional local transporter (or even a local repository) work with the hypervisor locally. If you have any issues during the process in the future, such cases should be investigated with the logs, send them using support@nakivo.com email. You can create a new support ticket by sending us a support bundle from the instance where the issue occurs. Thank you for undestanding. We are looking forward to hearing from you.
  5. Hello, JoBonJo, there is not enough information for further investigation at the moment. Please, check if port 902 is opened on the target for the recovery VMware host. Also, such cases should be investigated with the logs, send them using support@nakivo.com email. You can create a new support ticket by sending us a support bundle from the instance where the issue occurs. Thank you for undestanding.
  6. Pete, please, use the email to contact with the support team. Your issue needs more details. Thank you
  7. Hello, Pete. We need more information for the investigation process. Please send an email to our Support team: support@nakivo.com. Thank you
  8. Hello, Bedders, thank you for your update, so your issue has been covered already? If you have more questions, please ask and I will help.
  9. Hello @Ezequiel Kich, Proprietary change tracking method is not a full backup. When using proprietary change tracking method, an entire VM is read each time. Therefore, it is slower than the use of resilient change tracking (RCT). Nevertheless, only changes are transferred in both cases. In order to use RCT for change tracking, you need a contemporary Hyper-V version. Please let us know if there's anything else we can help you with.
  10. Hello @Ezequiel Kich! Make a Backup Job Copy of the local data to the Wasabi repository. Please keep in mind that to transfer 2Tb data with bandwidth 50 Mbps you need to spend about 3 days 17 hours. https://www.calculator.net/bandwidth-calculator.html?downloadsize2=2&downloadsize2unit=TB&bandwidth2=50&bandwidth2unit=mb&ctype=2&x=89&y=18#download-time Please keep us posted.
  11. Hello @kaoht, The improvement of the native tape support feature usability is already underway. The product team is working to ensure that NAKIVO Backup & Replication can display tape cartridge capacity and BO/RP size. Please let us know if there's anything else we can help you with.
  12. Hi @johnyfork The idea of cloning, replicating, or backing up the VM is correct in this case. You can keep the clone and do not share the media with other Please let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you.
  13. Hi @georgeme, NAKIVO Backup & Replication does not support the IPv6 protocol. It is not implemented in the current version of NAKIVO Backup & Replication and we cannot recommend any other data protection solution. Please let us know if there is anything else we can assist you with, and we will get back to you.
  14. Hi @Talip, NAKIVO 10.5.1, the current version, is already available in the Synology App Center for some weeks. Please let us know if there is anything else we can assist you with, and we will get back to you.
  15. Hello @AM31, Please send us a new support bundle with the main database included. Also, please provide us with the name of the affected VM and job. https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm
  16. Hi @Loki Rodriguez, The most affordable monitoring option would be the built-in features and Simple Network Management Protocol (SNMP). Check the information about native monitoring capabilities here https://docs.vmware.com/en/VMware-vSphere/7.0/com.vmware.vsphere.monitoring.doc/GUID-A8B06BE0-E5FC-435C-B12F-A31618B21E2C.html As for enabling SNMP on ESXi hosts, you can find a step-by-step guide in this blog post https://www.nakivo.com/blog/a-guide-to-esxi-snmp-configuration-for-esxi-monitoring/ However, if you want complete visibility and control of your environment, try using our VMware Monitoring from NAKIVO. You can monitor key metrics, avoid hardware bottlenecks, analyze performance trends and proactively resolve issues. Try it for free https://www.nakivo.com/it-monitoring/vmware-monitoring/ Let me know if you have any other questions.
  17. Hi, @Garry.web! As you can imagine, the functionality is similar. The choice depends more on your environment. However, you can consider the following aspects: Features Administration Security Support Pricing and editions We have a blog post on this. It can help you compare both options https://www.nakivo.com/blog/microsoft-365-vs-google-workspace-a-full-comparison/ If I can help you with anything else, please get in touch with me.
  18. Hi, @Hakim! First, check the Microsoft Secure Score (MSS) dashboard to understand your organization's current security posture. For this, you would need admin access. You can access Secure Score through the quick launch bar in the Microsoft 365 Defender portal. A score below 30% indicates that your environment is highly vulnerable to threats. The recommended security level is 80%, while a 100% score can be attained when Microsoft 365 Defender is working to its fullest potential with the help of a third-party solution. In addition to a general evaluation of your security posture, you will see the suggested improvements. What can you do to secure your Microsoft 365 environment? Implement multi-factor authentication. Educate your employees. Disable auto-forwarding for email. Integrate email protection against phishing attacks. Pay more attention to the admin accounts' security. Improve anti-malware protection. Incorporate Basic Mobility and Security to protect your employees' mobile devices. Activate Safe Attachments functionality. Use a backup solution to recover your data when the preventive measures fail. To read more on the subject, please check our blog post https://www.nakivo.com/blog/top-10-best-practices-to-secure-microsoft-365-for-business-plans/ Let me know if you have any further questions.
  19. Hi, @Connor0967! You can try restarting the ESXi management agents. Most likely, it resolves the issue. Otherwise, you can restart the ESXi host, but you will have to shut down your VMs or migrate them to another host, which might be problematic for a production environment. So, start by restarting the ESXi management agents. You can find more information on the procedure in our blog post https://www.nakivo.com/blog/how-to-restart-management-agents-on-a-vmware-esxi-host/ Don't hesitate to contact me if you get any questions.
  20. Hi, @Kiya Wilks! OneDrive isn't intended to be used as a backup solution. It is meant to synchronize files and access them from anywhere. OneDrive has several limitations that don't allow it to be a backup destination. You can check a complete comparison of OneDrive Backup and OneDrive Sync in our blog post https://www.nakivo.com/blog/onedrive-backup-vs-onedrive-sync-myths-and-facts/ If you have any questions after reading, let me know.
  21. Hi, @tommy.cash! As @mark007 mentioned, you should first analyze your company's needs and then the needs of every employee. You should pay attention to the following aspects: business size storage requirements compliance requirements how advanced should be your security features what is the required collaboration level for your environment All of these aspects might help you choose the right option. You can check this blog post to find a detailed description of all the Microsoft 365 enterprise plans https://www.nakivo.com/blog/comparing-microsoft-office-365-enterprise-plans-e1-vs-e3-vs-e5/
  22. Hi, @mark007! There are various ways to do that. If you're an end-user, the best solution for you is to use the Outlook web interface. To configure forwarding, follow these steps: In a web browser, open https://outlook.office.com Tap on the Settings (gear) icon to open Office 365 email settings. At the bottom of the Settings menu, select View all Outlook settings. Click on Mail > Forwarding. Check the Enable forwarding checkbox. Enter your destination email address to forward your emails to. Note: It is recommended to check the Keep a copy of forwarded messages checkbox. This way, your emails will be saved in your current mailbox. So, if something goes wrong and the destination email address doesn't receive your messages, you won't lose your emails. Click Save. If you want to use other options (using email client, Office 365 admin center, etc.) for moving your Microsoft Office 365 emails, check this blog post https://www.nakivo.com/blog/how-to-move-office-365-emails-to-other-email-accounts/
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