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Official Moderator

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Everything posted by Official Moderator

  1. @Xarzu Thank you for your post. We investigated your issue and resume that this is out of NAKIVO support. Please, open a ticket to the Microsoft Support Team: https://support.microsoft.com/en-us. Thank you so much for your attention and participation.
  2. @Xarzu Thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  3. @Leezy Please refer to our Cloud Region Requirements: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm#region "The Wasabi AP Southeast 1" is expected in the next 10.7 GA releases. We are looking forward to hearing from you.
  4. @Leezy Thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  5. @EQS To troubleshoot your issue, check Feature requirements: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Feature-Requirements.htm?Highlight=feature#Object Also, check the Replication job configuration: https://helpcenter.nakivo.com/User-Guide/Content/Replication/Replication.htm Please let us know if the above answers your inquiry. Otherwise, share with us a support bundle to look deeply into the issue. Don't forget to specify your ticket ID #152391 in the description. Thank you so much for your attention and participation.
  6. @EQS, Thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Level 2 Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  7. Hello, @TonioRoffo I communicated with our Support Team and they answered the change was made because a lot of our customers highly requested it. Furthermore, the repository with deduplication can be created without any issues. We look forward to hearing from you if you have more questions. Thank you for understanding.
  8. Hello @Mateusz The new version of NAKIVO software has already been provided to Synology for approval. We are waiting for the approval and when it will be available in the Synology Package Center. Feel free to let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you!
  9. Hello, @Hakim, I think you should find out more information about NAKIVO Backup for Ransomware Protection: https://www.nakivo.com/ransomware-protection/ Anti-ransomware software alone is not sufficient to protect your organization's data. Also I recommend reading best practices for ransomware protection and recovery: https://www.nakivo.com/ransomware-protection/white-paper/best-practices-for-ransomware-protection-and-recovery/ Sorry for the offtop, I just wanted to support your remark
  10. Hello, @Loki Rodriguez, great idea! From my side I can recommend reading this worthwhile blog posts and references: How to Increase VM Backup Speed Increasing VM Backup and Replication Speed with Network Acceleration Network Acceleration Best Practices for Efficient Hyper-V VM Backup Advanced Bandwidth Throttling VMware Backup: Top 10 Best Practices Hyper-V Best Practices for Administration An Overview of Microsoft Office 365 Backup Best Practices
  11. @Garry.web Thank you for suggesting insightful hints, which will be useful for our community.
  12. @tommy.cash It's my pleasure. Please, let me know if you need any help in the future.
  13. Hello, @tommy.cash, thank you for your post. Here is the list of the possible questions you should ask yourself before creating the Backup Policy of your University: 1) Frequency of system/application backups. 2) Frequency of network file backups. 3) Frequency of email backups. 4) Frequency of desktop backups. 5) Storage. 6) Recovery Testing. About Microsoft 365 Backup Policies - there are inbuilt configuration options in your account which can help to prevent data loss. Due to Microsoft's Shared Responsibility Model, it is necessary also to have a backup of your Microsoft 365 data, using a third-party solution as NAKIVO Backup & Replication. Please, check a useful how-to guide on setting up Microsoft 365 backup policies: https://www.nakivo.com/blog/setting-up-microsoft-office-365-backup-policies/
  14. @Luis Thank you for your post. At the moment, NAKIVO Backup & Replication provides data protection for the following platforms: - VMware vSphere v5.5 - v7.0.3 - VMware Cloud Director v10.2.1 - v10.2.2 - Microsoft Server with a Hyper-V role 2022 (21H2), 20H2, 2019, 2016, 2012R2, 2012, 20H1 - Amazon EC2 - Nutanix AHV v5.10, v5.15, 5.20 (LTS) - Microsoft Windows Server 2022, 20H2, 2019, 2016, 2012R2, 2012, 2008R2 - Microsoft Windows 10 ProŠ± Windows 10 Home, Windows 11 - Linux Servers and workstations (see Physical machine requirements) - Microsoft 365 (Exchange Online, OneDrive for Business, SharePoint Online) - Oracle Database (RMAN) - File shares with the following protocols: NFS 3.x, SMB 2.x, SMB 3.x Other supported platforms may be found here: https://helpcenter.nakivo.com/display/NH/Supported+Platforms Proxmox is currently not supported. We are constantly working to improve our software solution and your posts help us to understand your needs better. Thank you.
  15. @sathya thank you for a great feedback. I will send it to our team. We are honored to have clients like you. In case you still have questions about the testing process here are some hints: Apply the API call to change the retention settings for the existing Recovery points. After this, a check is whether or not the retention policy has been changed for those recovery points. Thank you for being so patient while we were examining your request. Please, let us know if we can help in the future. We look forward to hearing from you.
  16. Hello, @sathya, I have sent the request for assistance to the Support Team, but for such particular cases it would be better if you open a support ticket in our system by sending us a support bundle https://helpcenter.nakivo.com/display/NH/Support+Bundles Thank you for understanding
  17. Hello @sathya Hope you are doing well. Please find the attached API from our developer's team here: https://drive.google.com/file/d/1vA1XWNhY79RJHidRBOwvU0OzrFkW19O1/view?usp=sharing We look forward to hearing from you. => Update step 4 Request: { "action": "BackupManagement", "method": "updateSavepointInfo", "data": [{ "protectedPolicy": "KEEP_FOREVER", "expired": null, "savePointId": 123, // Savepoint ID from JobManagement.getSavepoints call "description": null // Update new value or have to keep the same to the value is get from response at the step 3 ( JobManagement.getSavepoints call) } ], "type": "rpc", "tid": 4 }
  18. Hello, @sathyaThe current NAKIVO version does not support this API request. Thank you so much for your attention and participation. We look forward to hearing from you.
  19. Hello, @ETO, actuallly, Microsoft Windows Server 2022 (x64) is supported for recovering files to the server: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Feature-Requirements.htm#File Please use the latest NAKIVO version (10.6) and run the recovery task. If you experience any issues, please, send us a support bundle https://helpcenter.nakivo.com/display/NH/Support+Bundles so we can further investigate all the details of your case. A support ticket will be created. If NAKIVO is completely down and a support bundle cannot be generated, we may need to schedule a meeting. We are looking forward to hearing from you.
  20. @ozarktech Please, share your time zone and a suitable time for meeting tomorrow (2nd June). I will send you the link to the meeting with a technical expert to the private messages of your Forum account.
  21. Hello, @ozarktech Please let us know what is the Synology DSM7 (Model/CPU) for further investigation? We look forward to hearing any feedback from you soon. Thank you.
  22. Hello @BranKo, sorry to say that Ubuntu 22.04 is not supported yet. The latest supported Ubuntu version is 20.04. Thank you for understanding.
  23. @MEGAnationThank you for your patience during the investigation. The enabled deduplication caused to use of the chunk-based repo. Yes, it's possible/expected. If the you want, you can defragment your drive, but this is not required. Should you need any further information, please let us know.
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