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    Backup full version 10.8

    in General backup topics

    Posted

    2 hours ago, Fpicoli said:

    Good afternoon,

    How do I configure full backup to perform in version 10.8?

    In previous versions this was found in options.
    But in the new version 10.8 I'm not finding it.

    I look forward to getting back to you for help or a solution.

    @Fpicoli Please check the Repository settings: it looks like the Forever incremental repository is used as a target for the backup Job.

    There is no option for the scheduled full backup creation for the Forever incremental repository. We are looking forward to hearing from you.

    Internal Error has occurred on the transporter

    in Transporters

    Posted

    4 hours ago, MazterJedi said:

    Well yesterday we decided since we had a recent replication to our offsite backup that we would just scrap the whole VM backup repository and start over. I re-did all of our jobs and schedules and started doing backups and all day yesterday every backup was successful. My overnight backups failed, the error is that the repository is corrupt. The one that I just made yesterday. All of my drives are healthy in my NAS. I only see one common denominator here.

    @MazterJedi We appreciate your patience during our investigation. Please generate a new support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles), including the main database, and send it to support@nakivo.com.

    In the description, provide the Job/VM name for the investigation. Don't forget to specify your ticket ID187177. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.

    Backup full version 10.8

    in General backup topics

    Posted

    54 minutes ago, Fpicoli said:

    Good afternoon,

    How do I configure full backup to perform in version 10.8?

    In previous versions this was found in options.
    But in the new version 10.8 I'm not finding it.

    I look forward to getting back to you for help or a solution.

    Hello, @Fpicoli, thank you for your post! Your information was received and forwarded to our 2nd Level Support Team. We will follow up with you shortly.

    Internal Error has occurred on the transporter

    in Transporters

    Posted

    2 hours ago, MazterJedi said:

    Well yesterday we decided since we had a recent replication to our offsite backup that we would just scrap the whole VM backup repository and start over. I re-did all of our jobs and schedules and started doing backups and all day yesterday every backup was successful. My overnight backups failed, the error is that the repository is corrupt. The one that I just made yesterday. All of my drives are healthy in my NAS. I only see one common denominator here.

    Hello, @MazterJedi, thank you for your post! Your information was received and forwarded to our 2nd Level Support Team. We will follow up with you shortly.

    Internal Error has occurred on the transporter

    in Transporters

    Posted

    3 hours ago, MazterJedi said:

    Greetings all. My Nakivo setup has worked just fine for many months and housed many backups going back 6 months or more. Currently backing up about 15 VM's and 1 file server. My backups started failing about a week ago. I was wondering if there was an error log somewhere I could look through to find the cause, and if so, which error log file and what I should look for. Thanks.

    @MazterJedi We appreciate your patience during our investigation. Please generate a new support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles), including the main database, and send it to support@nakivo.com.

    In the description, provide the Job/VM name for the investigation. Don't forget to specify your ticket ID 187177.

    We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.

    Add Windows Physical server failed

    in Deployment

    Posted

    6 hours ago, Alan said:

    Hi There, 

    I got a error when I add a new Windows Physical server 

    An internal error has occurred. Reason: STATUS_SHARING_VIOLATION (0xc0000043): Create failed for \\172.18.11.15\C$\Program Files\NAKIVO Backup & Replication\transporter\bh.exe (SMBApiException).

    Hello, @Alan, according to the error message, the Windows Physical server has not met our requirements.

    Make sure the \\172.18.11.15\C$ share on this server is reachable.

    Please refer to the following article for more detail: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm#Physical

    In case needed, we can schedule a meeting session using the email: support@nakivo.com to help you with this issue.

    We look forward to hearing from you.

    Job chaining

    in Automation

    Posted

    18 hours ago, tcixrail said:

    I see a little bit about job chaining in the manual but I don't see any documentation on how to set it up.  Can anyone advise on this?

    Hello @tcixrail, thank you for your thread, it can be helpful to other users. Please check this article to get more details: https://helpcenter.nakivo.com/User-Guide/Content/Backup/Creating-VMware-Backup-Jobs/Backup-Job-Wizard-for-VMware-Schedule.htm#Chained We are looking forward to hearing from you. Best regards

    nakivo 10.8.0 in synology dsm 7

    in Announcements (Releases)

    Posted

    On 2/20/2023 at 8:30 AM, octek0815 said:

    Hello,

    thank you for your quick reply. Well actually I only need a working 10.8 Transporter for the following devices...

    The latest available transporter from synology package center ist installed.

    Best Regards,

    Oliver

    ds220+.png

    ds918+.png

    ds1821+.png

    Hello @octek0815,

    Thank you for your post. Here is a step-by-step guide for you:

    1. Install the NBR version 10.7.1 via Synology AppCenter.

    2. Stop NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Stop

    3. Using an admin account, connect to Synology via SSH (Putty).

    4. Get root privileges running the following command:
    sudo -i
    enter your admin password when prompted.

    5. Go to /volume1 folder:
    cd /volume1

    6. Download the newest NBR version installation script for Synology NAS:

    wget -O updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.8.0.71845_Updater_Synology_x86_64.sh

    OR

    curl -o updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.8.0.71845_Updater_Synology_x86_64.sh

    7. Run the following commands to replace the existing NBR director with the newest version:
    chmod +x updater.sh
    ./updater.sh

    8. Start NAKIVO services if needed: Package center -- Installed -- NAKIVO -- Action -- Start

    I hope this will resolve your issue. I am looking forward to hearing from you. 

    Full Backup

    in VMware backup

    Posted

    14 hours ago, anktarius said:

    Hello, 

     

    I am looking at the full backup. 

    To make sure i understand correctly ;

    The bacukp stored are using a proprietary format ?

    I don't see the vmdk of the VMs but a raw file instead.

    Does it means that they only be used/exported using Nakivo and not copy/paste directly ?

    Thanks

    Hello,@anktarius, yes, backups are stored in a proprietary format. Nothing inside a repository shouldn't be accessed manually (unless guided by NAKIVO support) or by any third-party software. Only NAKIVO software should read/write to a repository. We are looking forward to hearing from you.

    nakivo 10.8.0 in synology dsm 7

    in Announcements (Releases)

    Posted

    3 hours ago, octek0815 said:

    Hi,

    how can i install nakivo 10.8.0 in synology dsm 7?
    Need Full Support for ESXi 8

    thank you

    @octek0815 Thank you for your post. NAKIVO 10.8 is still unavailable at the Synology package center, and we have no ETA since we are awaiting approval from their end.

    However, the installation may be available for certain devices via SSH; please write to support@nakivo.com and provide us with the following information from the version/model of your NAS (a screenshot as attached may be useful).

    Also, please let us know if you have a previous NAKIVO version installed on this NAS and its version. Thank you so much for your attention and participation. Best regards

    unnamed.png

    NFS mount Issue on Nakivo

    in Backup Repositories

    Posted

    5 hours ago, anktarius said:

    Hi ,

     

    Sure no issue with that. 

    Let me know if the want to get specific outputs/debug data before the meeting.
    It could be almost everyday as it will not take too much time i think. Can we go in MP/Mail for more details about the remote session ?

    Thank you

     

    @anktarius Please, email us with a ticket number #186356: support@nakivo.com

    NFS mount Issue on Nakivo

    in Backup Repositories

    Posted

    1 hour ago, anktarius said:

    It seems that i can 't edit again my post.

     

    Update :

    I have mounted the NFS folder directly using the CLI on the Nakivo VM to validate ; 

    nkvuser@va:~$ sudo mount 192.168.2.13:/volume1/nakivo /mnt/test/
nkvuser@va:~$ sudo ls /mnt/test/
NakivoBackup
nkvuser@va:~$ sudo touch /mnt/test/MNT_CLI
nkvuser@va:~$ sudo ls /mnt/test/
MNT_CLI  NakivoBackup

     

    I don't understand why it is not working from the WEBUI.

    By the way, it seems that the Nakivo folder is created while trying to create the repository.

    @anktarius Hello, your request was received and forwarded to our Level 2 Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.

    Support for Nutanix AOS 6.5 LTS on Roadmap?

    in Nutanix AHV Backup

    Posted

    On 2/10/2023 at 3:23 PM, Charles Larocque said:

    Hi,

    Can we know how far AOS 6.5 is on the roadmap?

    And please no "generic" answer.

    A good backup solution that evolves with us is key. 

    Thanks

    @Charles Larocque I contacted the Support Team for you and i have some updates. We plan to add support for the Nutanix LTS version of AOS - 6.5 in NAKIVO Backup & Replication v10.9. 

    The approximate ETA is II Q of 2023, but it can be changed. Feel free to let us know if there is anything else we can assist you with, and we will get back to you.We are looking forward to hearing from you.

     

    Support for Nutanix AOS 6.5 LTS on Roadmap?

    in Nutanix AHV Backup

    Posted

    1 hour ago, Mr.Ed said:

    Oddly enough, when I upgraded to AOS 6, I didn't have any issues with my Nakivo 10.7 backups.

    Now that I upgraded to Nakivo 10.8, I get errors on every Nutanix backup like this: Nutanix CBT data was not provided for the "xxxx" VM

    The fix for me, after almost every major update, is to delete all my Nutanix Backups from Disk and start fresh with a new backup job. (After a good backup to tape of course)

    Has anyone else run into this?  The need to blow away your Nutanix backups and start over to get the CBT to work again after an upgrade?

     

     

    @Mr.Ed Hello, your request was received and forwarded to our Level 2 Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.

    S3 Compatible Repository

    in Backup Repositories

    Posted

    33 minutes ago, Ste- said:

    Do you mean that in a future release, we will have the option of "generic S3 provider" (or whatever it will be named) in Nakivo!? It should be great! Did you have an Idea the time to market for such an implementation?

    Thanks!

    Ste-

    @Ste- I am sorry, I can not provide you with more information at the moment. Everything will depend on different factors. Thank you for understanding.

    S3 Compatible Repository

    in Backup Repositories

    Posted

    On 1/23/2023 at 11:10 AM, Official Moderator said:

    @Ste-, we are getting back to you about the investigation status. Our Development Team requires more time to find a solution because the issue appears to be quite complicated.

    We want you to know how much we value your understanding in this matter. Please expect an update from our team in a few days. If you have any questions or concerns, please feel free to contact us in the meantime using email: support@nakivo.com 

    Thank you so much for your attention and participation. The Devs/QA added S3 storage into the test plans/tracking. So it looks like that's it that can be done here.

    Full Backup

    in VMware backup

    Posted

    3 hours ago, Gianluigi said:

    Good morning,
    for a VM I would like to do only one full backup weekly. Each time the job is run, the full backup must be recreated, not incremental. How can I set the job?

    Thank you

    @GianluigiThank you for your question. Please perform the following:

    - Edit the backup job.

    - Go to the tab "option".

    - Edit the "Full Backup Settings" with the "Create full backup" option to "Always."

    We are looking forward to hearing from you.

    Deduplication & Backup size

    in General backup topics

    Posted

    10 hours ago, roeibrauner said:

    Hello

    I am having the same problem.

    I have windows server 2012 r2 vm under vmware esxi 6.7

    The vm containts two vmdk, 200gb and 400gb - both thin.

    The first vmdk is for the OS, and the second is for data.

    I use Nakivo to backup only the first vmdk (the windows os) to deduplication repository.

    The first vmdk contains about 100gb.

    There are no much changes to this disk (it's only the server OS) , but every day the backup size  is 85gb

    obviously something here is wrong.

    -Roei

    Hello @roeibrauner, thank you for your interest in NAKIVO! NAKIVO uses VMware CBT technology in the backup operations. In other words, VMware "tells" NAKIVO which data was changed and needed to be backed up: https://www.nakivo.com/blog/vmware-changed-block-tracking-works/

    Some time ago, VMware CBT had a software bug.

    So we developed the "NAKIVO Proprietary CBT." You may enable the "Double-check changed blocks provided by CBT" and check if that makes any difference in terms of transferred data: https://helpcenter.nakivo.com/User-Guide/Content/Backup/Creating-VMware-Backup-Jobs/Backup-Job-Wizard-for-VMware-Options.htm#Job

    Feel free to let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you. Best regards.

    Quiz: Are You a Tech Visionary?

    in General threads

    Posted

    Leaving behind one of the toughest years for cybersecurity teams, we’re entering 2023 with a combination of caution and excitement. And there’s plenty of reasons for both.

    Are you prepared to face the new challenges and take advantage of new opportunities?

    Take our quiz to test your knowledge of the data protection landscape in 2023.

    Link to the quiz - https://www.proprofs.com/quiz-school/ugc/story.php?title=untitled-quiz_28531bf

    Cover image.jpg

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