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Official Moderator

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  1. Official Moderator
    Hello @User Please follow the steps in this link (https://helpcenter.nakivo.com/display/KB/How+to+Allocate+More+RAM+to+NAKIVO+Director+Service). Should you need any further information, please let us know. Best regards.
  2. Official Moderator
    NAKIVO Backup & Replication v10.8 is now available! The new release comes with a bucket full of new features and improvements, all designed to help streamline the overall data protection process. MSP Console: Add clients with standalone instances of NAKIVO Backup & Replication as remote tenants in your multi-tenant deployment. Monitor and manage the data protection activities of remote as well as local tenants from a centralized console without having to switch between client instances. Full vSphere 8 Support: Keep your VMs and application data protected as you tap into the advancements in VMware’s latest major release. S3-Compatible Object Storage: Store backups and backup copies on local or cloud-based storage employing the S3 API. Enable immutability to protect recovery points in S3-compatible storage from ransomware and accidental deletion. Administration Improvements: Assign priority to jobs based on their criticality; Merge jobs that have the same type and platform; Set granular backup retention parameters; Perform file-level recovery securely without VM credentials. Try All Features Option: Get free access to the complete NAKIVO Backup & Replication Enterprise Plus functionality for 15 days with a click of a button. Try the new features in NAKIVO Backup & Replication v10.8 for free today! Download the Free Trial and experience the full potential of cutting-edge data protection software. DOWNLOAD NOW
  3. Official Moderator
    @Ste-, we are getting back to you about the investigation status. Our Development Team requires more time to find a solution because the issue appears to be quite complicated. We want you to know how much we value your understanding in this matter. Please expect an update from our team in a few days. If you have any questions or concerns, please feel free to contact us in the meantime using email: support@nakivo.com
  4. Official Moderator
    @Ste-, we need clarification. Please tell us which provider you are talking about. Thank you so much for your attention and participation.
  5. Official Moderator
    Hello @Ste-, thank you for your email. We forwarded the question to the NAKIVO product development team. We will contact you as soon as we have any updates. Thank you for your patience.
  6. Official Moderator
    Special Offer for Attendees *Stay active during the webinar and get a chance to win: $50 Amazon eGift Card for submitting the most questions during the webinar $25 Amazon eGift Card for completing a quick post-webinar survey Learn more The global IT landscape is seeing developments that will ultimately change how organizations manage and protect their data, such as the rise of cybercrime as a service and more rigid regulations. There are better approaches than waiting for impact. You need to stay on top of unfolding trends, technologies, and threats and be ready for their consequences. Register for our webinar to explore the opportunities and challenges that may arise in 2023 and to keep your data protection strategy up to date. What it covers - Data Protection Trends Continuous data protection (CDP) Disaster recovery is the new reality Cloud adoption and cost optimization Immutable backup storage Automation and machine learning Multi-tiered storage: Beyond the 3-2-1 rule - Data Protection Predictions Zero-trust architecture Ransomware-as-a-service Tape continues to thrive Hybrid cloud storage Green data storage More restricted data governance - Q&A session EMEA: January 31, 2023, 5 PM - 6 PM CET Americas: January 31, 2023, 11 AM - 12 PM EST BONUS: Attend and get free access to NAKIVO’s guide on data protection trends and predictions in 2023. REGISTER NOW *Terms and conditions apply
  7. Official Moderator
    @User Information about deduplication can be already found in our help center: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Backup-Repositories/Creating-Backup-Repositories/Local-Backup-Repository.htm#Create3 Please let us know if any other tech assistance is needed or the ticket can be closed. Thank you for your ideas
  8. Official Moderator
    @User Thank you for your post. I have sent all your suggestions to be taken into consideration, but the best way would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
  9. Official Moderator
    @User, thank you for the update. You need to remove LVM as well: lvremove LVNAME vgremove VGNAME pvremove DISKNAME We are looking forward to hearing from you
  10. Official Moderator
    Hello, @User, thank you for your post. It can be helpful to other members of our community. Please use the following Ubuntu article to mount a new disk: https://help.ubuntu.com/community/InstallingANewHardDrive We look forward to hearing from you.
  11. Official Moderator
    @James B Ubuntu 20.04.5 LTS. Feel free to let us know if there is anything else we can assist you with, and we will get back to you.
  12. Official Moderator
    Hello, @User, thank you for your patience. Option "Store backups in seperate files" can be set only during repository creation. So to use deduplication please create a new repository without option "Store backups in seperate files" and use this repository as a target for the backup job. When all jobs will be reconfigured to use the new repository, it will be possible to remove old repository from inventory and disk. I look forward to hearing from you. Best regards.
  13. Official Moderator
    Hello, @Sotiris Papasaikas, we are currently implementing a generic backup encryption feature, which will support encryption of backups stored on tape. But, unfortunately, I can't be more specific about the ETA. Be sure, we understand it is very important for our customers. Have a nice day!
  14. Official Moderator
    Hello, @Support Team, Thank you for your post. Please, send us a new support bundle, including the main database, for further investigation: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm Do not forget to specify your ticket number #180766 in the description. I look forward to hearing from you.
  15. Official Moderator
    Hello, @James B. Thank you for your post. I am sorry, but it is not a NAKIVO support-related question. Please, consult with the Ubuntu site: https://ubuntu.com/server/docs/upgrade-introduction Should you need any further information, please do not hesitate to contact me. Best regards.
  16. Official Moderator
    @Martijn I am glad that everything is being solved on your side. Please, keep the community updated, maybe someone has the same problem in the future. Have a nice day!
  17. Official Moderator
    @Martijn As an Official Moderator I will send the request from the Forum, but it will have lower priority without full information about you. Please, provide as much details as possible to inbox. Thank you for understanding.
  18. Official Moderator
    @Martijn The best way would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
  19. Official Moderator
    Thanks. We sincerely appreciate your positive feedback
  20. Official Moderator
    @mdovey Thank you for raising your question on the NAKIVO Forum. It has been escalated to the Product Team. I'll get back with the response as soon as they update me.
  21. Official Moderator
    Hello, @James B, thank you for writing on the NAKIVO Forum. Supported Linux operating systems: Ubuntu v16.04 - 22.04 (x64) RHEL v7.4 - 9.0 (x64) SLES v12 SP3 - v15 SP4 (x64) CentOS v7.0 - 8.4 (x64) CentOS Stream 8 (x64) Supported workstations: Ubuntu 18.04 (Desktop) LTS, 64-bit Ubuntu 20.04 (Desktop) LTS, 64-bit Ubuntu 22.04 (Desktop) LTS, 64-bit https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Supported-Platforms.htm#Physical We are looking forward to hearing from you.
  22. Official Moderator
    @perrclaThank you so much for your attention and participation
  23. Official Moderator
    @MartijnThank you for the number of the ticket. We will contact you directly.
  24. Official Moderator
    @Martijn, please, can you give us some reference on your request in August. We will check the state of the request with our Product Team. We are looking forward to hearing from you.
  25. Official Moderator
    @Martijn Your information has been received and forwarded to our Level 2 Support Team. We will follow up with you. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
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