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Official Moderator

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  1. Thank you for your update Should you need any further information, do not hesitate to contact me.
  2. @Arch Parks Thank you for reaching out to us! We know that the new vSphere 8.0 version has been released, and our Team is already working on the compatibility. Currently, we have the following plans: 1. Compatibility support will be implemented in v10.7.2. We expect it in early November 2022. 2. Full vSphere v8 support is expected in v10.8: - The beta version is scheduled for November 2022; - The GA is scheduled for December 2022. Be aware that this is a preliminary plan. So, the dates can be changed. We sincerely apologize for this temporary inconvenience; our Team is working hard to ensure your most satisfactory experience with our software. Thank you in advance for your patience. Let us know if you require any further information, and we will get back to you.
  3. @naktyro Thank you for the information provided. Please generate and send us a new support bundle with the main database for further investigation. Do not forget to specify your ticket number #167256 in the description. Check a guide: https://helpcenter.nakivo.com/display/NH/Support+Bundles We look forward to hearing from you.
  4. @Matt Thank you. Should you need any further information, please do not hesitate to contact me here too.
  5. @Matt Thank you for your reply. >>> I cranked it up awhile ago, and now I'm getting speeds around 150 MBps (1200 Mbps) while Nakivo limps along at 20 Mbps >>> I'll likely need to set up a test job for steps 1-3. The backup that I'm trying to copy up to Wasabi now is 12TB, and I estimate it will take 8 more days to finish. Please try again with a small selected VM then check the result. For a specific case, to continue the investigation, please follow the suggested steps in the previous email. =============== 1. In the Wasabi targeting job, enable the "Bottleneck detection" option. 2. Run this job manually or wait for its scheduled run. 3. When it finishes, generate a new support bundle and send it to us with the detailed problem description. =============== We are looking forward to hearing from you. Should you need any further information, please do not hesitate to contact us.
  6. @Matt We appreciate your patience during our investigation. Please clarify details on how you check the speed to Wasabi manually. Which software/commands do you use? Additionally, please do the following: 1. In the Wasabi targeting job, enable the "Bottleneck detection" option. 2. Run this job manually or wait for its scheduled run. 3. When it finishes, generate a new support bundle and send it to us. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.
  7. @Thomas Graf Thank you for your post. In the latest releases, there were changes in the NAKIVO workflow that were aimed at improvement of job performance. At the same time, in certain cases, they could lead to slower job speeds. I would recommend you perform the following steps: 1. In the affected job, enable the option "Bottleneck detection." 2. Run the job manually or wait for its scheduled run. 3. Wait till the job finishes by itself (please do not stop the job. manually) 4. Generate a new support bundle and send it to us. 5. In the bundle description, let us know the affected job name, and we will check the logs. We are looking forward to hearing from you
  8. Hello, @AalHai thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  9. @naktyro I appreciate your patience during our investigation. Make sure that the job related to the inventory object is removed. Try to retry the removal later (probably the inventory object was busy with the refresh task). Please, refresh the NAKIVO Backup & Replication UI page, then check if the option for removing is available. In case the issue still occurs, contact NAKIVO Backup & Replication support. I am looking forward to your feedback. Should you need any further information, do not hesitate to contact me.
  10. Hello, @naktyro Thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  11. @Greg The best way would be to generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
  12. @BeddersThank you for your interest in NAKIVO! There is another solution called "BackConnectionHostNames" (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0) Simply add this Key with your Exchange-Hostname (e.g., mail.domain.com) via Powershell: New-ItemProperty HKLM:\System\CurrentControlSet\Control\Lsa\MSV1_0 -Name "BackConnectionHostNames" -value "mail.domain.com" -PropertyType MultiString No IISReset is required. We are looking forward to hearing from you.
  13. Hello, @BeddersThank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  14. Hello, @kaoht, actually, NAKIVO 10.5.1 supports Vcenter 7.03h. We look forward to hearing from you if you have any questions.
  15. @Matt Thank you for your interest in NAKIVO! The NAKIVO software does not support AWS Glacier in the current version. The best way would be to generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation. Feel free to let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you.
  16. NAKIVO Backup & Replication v10.7 is out! The new release brings a number of new data protection features and performance enhancements to help keep data protected and available at all times. DOWNLOAD NOW Microsoft Teams Support: The Backup for Microsoft 365 functionality has expanded to include Microsoft Teams. Back up public and private Teams to a local repository and swiftly recover teams channels, posts, files and tabs to the original or a different location. Backup to Azure Blob Storage: The latest release adds Azure Blob Storage as a backup destination in NAKIVO Backup & Replication to offer more flexibility in the cloud. In addition to Amazon S3 and Wasabi, you can now send backups and backup copies directly to Azure Blob Storage and instantly recover the data you need with a few clicks. Enable immutability for backup data in the cloud for as long as necessary to prevent unwanted modification and ransomware encryption. Backup to Backblaze B2: NAKIVO Backup & Replication v10.7 expands cloud capabilities further by adding Backblaze B2 to the list of supported backup destinations. You can now store your backups and backup data in Backblaze B2 cloud storage and instantly recover the required data when needed. Moreover, you can enable immutability for backup data stored in Backblaze buckets for as long as necessary to prevent unauthorized changes, accidental deletion, and encryption by ransomware. Wasabi Immutability: Version 10.7 adds a new immutability feature to the extensive anti-ransomware arsenal of the solution. Apply immutability to backup data stored in Wasabi buckets to protect them against accidental deletion, unwanted modification and ransomware encryption for as long as needed. Native Microsoft 365 Change Tracking: NAKIVO Backup & Replication now supports native Microsoft 365 change tracking to boost backup speed and optimize job run times. By relying on Microsoft’s delta query, the solution avoids lengthy scans of source on every incremental Microsoft 365 backup job run and improves performance. Overview Dashboard: The new dashboard adds a layer of visibility to your data protection infrastructure. Get a bird’s-eye view of data protection activities, including a summary of jobs, monitoring data and solution components, conveniently presented in simple widgets. Try the new features in NAKIVO Backup & Replication v10.7 for free today! Download the full-featured Free Trial and take your environment’s resilience to a new level. DOWNLOAD NOW
  17. Thank you for your post. But to investigate issues with NAKIVO, the customer should send us a support bundle https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm (with the main database included), and a dedicated ticket will be registered. After receiving the support bundle, we will investigate and fix the issue. I'm very grateful to you for choosing NAKIVO Backup & Replication as your data protection solution.
  18. @Jason Thank you for your patience during our investigation. We have received the reply from the Development Team. 10.6.1 should be OK with VMware vCenter Server 7.0 Update 3g.
  19. @JasonThank you for your post. This is a minor release, and there shouldn't be any issues with it. Anyway, we have already forwarded it to the Developer team. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.
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  21. @Martijn Thank you for your patience. We haven’t added this feature into NAKIVO Backup & Replication yet. In fact, we loved the idea so much that we began working on it a short time ago. Please note that we don’t have an ETA from the Development Team behind it yet, but from their last update, I’d say we’re close to launching it. Please stay tuned in order not to miss our latest updates!
  22. @JasonThank you for your updates. Please, let me know if any help is needed for this moment.
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  24. The question has been forwarded to our Product Team. We will let you know as soon as we get the update from them. We are looking forward to hearing from you.
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