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Official Moderator
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NAKIVO Backup & Replication v10.8 is now available! The new release comes with a bucket full of new features and improvements, all designed to help streamline the overall data protection process.
- MSP Console: Add clients with standalone instances of NAKIVO Backup & Replication as remote tenants in your multi-tenant deployment. Monitor and manage the data protection activities of remote as well as local tenants from a centralized console without having to switch between client instances.
- Full vSphere 8 Support: Keep your VMs and application data protected as you tap into the advancements in VMware’s latest major release.
- S3-Compatible Object Storage: Store backups and backup copies on local or cloud-based storage employing the S3 API. Enable immutability to protect recovery points in S3-compatible storage from ransomware and accidental deletion.
- Administration Improvements: Assign priority to jobs based on their criticality; Merge jobs that have the same type and platform; Set granular backup retention parameters; Perform file-level recovery securely without VM credentials.
- Try All Features Option: Get free access to the complete NAKIVO Backup & Replication Enterprise Plus functionality for 15 days with a click of a button.
Try the new features in NAKIVO Backup & Replication v10.8 for free today! Download the Free Trial and experience the full potential of cutting-edge data protection software.
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On 1/20/2023 at 12:11 PM, Ste- said:
Thanks for your answer. Company I work for is Cubbit (site: www.cubbit.io - where you can find information about NGC: BTB branch of Cubbit). Cubbit provides cloud services via a p2p network of specific device (that act as distributed storage nodes).
Cubbit Customers can consume storage via S3 compatible APIs. In order to do that, users are generally required to specify an s3 compatible third part application (as Nakivo):- url endpoint (that for cubbit is https://s3.cubbit.io)
- a set of specific s3 credentials (access-key and secret-key), they can get from cubbit-console.
Nakivo configuration procedure does not allow (as far as I understand) to specify a generic URL. I assume that in some part of the application, there is a configuration file (or equivalent db-line, register-key etc.), that converts che chosen S3 provider option in the specific S3 url :
- Amazon option will be resolved to its endpoint url: https://s3.amazonaws.com
- Wasabi option will be resolved to its endpoint url: https://s3.wasabisys.com.
Cubbit would like to be an s3-storage option for Nakivo users (because several Cubbit customer, are also Nakivo users), and stop to suggest them to use a fuse-solution to workaround the lack of a direct connection.
We would like, one of the following:
- to be part of that option list as AmazonS3/Wasabi are (see picture).
- to let Nakivo user configure a generic S3 option connection by letting them specify a generic S3 endpoint url.
in the latter case, maybe, it's enough to modify some configuration file. In this case, please let us know which one.
Thanks
Ste-
@Ste-, we are getting back to you about the investigation status. Our Development Team requires more time to find a solution because the issue appears to be quite complicated.
We want you to know how much we value your understanding in this matter. Please expect an update from our team in a few days. If you have any questions or concerns, please feel free to contact us in the meantime using email: support@nakivo.com
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19 hours ago, Ste- said:
is it possible to modify some configuration file, in order to extend the list of compatible S3 provider? My company provide S3 based service, we would like to be part of that list.
@Ste-, we need clarification. Please tell us which provider you are talking about. Thank you so much for your attention and participation.
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6 hours ago, Ste- said:
is it possible to modify some configuration file, in order to extend the list of compatible S3 provider? My company provide S3 based service, we would like to be part of that list.
Hello @Ste-, thank you for your email. We forwarded the question to the NAKIVO product development team. We will contact you as soon as we have any updates. Thank you for your patience.
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- Multi-tiered storage: Beyond the 3-2-1 rule
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- Tape continues to thrive
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- Q&A session
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On 1/13/2023 at 6:44 PM, User said:
Yes, of course I mean removing LV, VG and PV.
Now I have done all steps to remove the old, unneeded 500GB partition. Until now everything is still working.
But you should put this use case into the Nakivo documentation, because using deduplication with a local repository is a common usage of a backup tool. Especially in small installations.
And it would be very usefull if deduplication is enabled by default!
Information about deduplication can be already found in our help center:Please let us know if any other tech assistance is needed or the ticket can be closed. Thank you for your ideas
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3 hours ago, User said:
Yes, of course I mean removing LV, VG and PV.
Now I have done all steps to remove the old, unneeded 500GB partition. Until now everything is still working.
But you should put this use case into the Nakivo documentation, because using deduplication with a local repository is a common usage of a backup tool. Especially in small installations.
And it would be very usefull if deduplication is enabled by default!
@User Thank you for your post. I have sent all your suggestions to be taken into consideration, but the best way would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
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1 hour ago, User said:
I would remove it from /etc/fstab, remove logical volume, delete partition /dev/sdb and finally remove the 500GB disk from the VM.
Is it enough? Or are additional steps needed to remove it properly?
@User, thank you for the update.
You need to remove LVM as well:
lvremove LVNAME
vgremove VGNAME
pvremove DISKNAME
We are looking forward to hearing from you
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16 hours ago, User said:
During creating a new repository I ended with "Cannot create the backup repository. The specified location does not exist."
It seems that I missed at least one step.
What have I done:
- Added a new virtual disk to my Nakivo VM
- On the console: "Manage Nakivo services" and press F5 to refresh the list of disks. Now both disks (the default disk and my new disk) are visible.
- Connected to Web GUI and "Add Backup Repository" with type "Local Folder", a new Name, Onboard Transporter and a new path to the local folder.
- In the options I configured settings for deduplication.
It seems that I need to configure where the new disk is mounted in the filesystem (like /etc/fstab) . But how can I do that?
Hello, @User, thank you for your post. It can be helpful to other members of our community.
Please use the following Ubuntu article to mount a new disk: https://help.ubuntu.com/community/InstallingANewHardDrive
We look forward to hearing from you.
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5 hours ago, James B said:
What version of Ubuntu is used in the latest Nakivo provided virtual appliance?
@James B Ubuntu 20.04.5 LTS. Feel free to let us know if there is anything else we can assist you with, and we will get back to you.
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1 hour ago, User said:
We installed Nakivo as VM on a VMware cluster and we want to use a backup repository on the local datastore.
The default "Data Size Reduction Settings" for the Onboard Repository are "Store backups in seperate files". Unfortunately this setting can't be changed.
As far as I know this means, that each VM is stored in separate files without deduplication. The backup size becomes very large.
How can I disable "storing in seperate files" and activate deduplication across VMs?
In principle the Onboard Repository is what we need, but we need deduplication.
My first idea was to delete the onboard repository and to create a new one with proper settings, but that is not possible.
Hello, @User, thank you for your patience. Option "Store backups in seperate files" can be set only during repository creation.
So to use deduplication please create a new repository without option "Store backups in seperate files" and use this repository as a target for the backup job.
When all jobs will be reconfigured to use the new repository, it will be possible to remove old repository from inventory and disk. I look forward to hearing from you.
Best regards.
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On 1/9/2023 at 12:49 PM, Sotiris Papasaikas said:
Any update on the ETA for this feature ?
We are also asked to encrypt the tapes.Hello, @Sotiris Papasaikas, we are currently implementing a generic backup encryption feature, which will support encryption of backups stored on tape. But, unfortunately, I can't be more specific about the ETA. Be sure, we understand it is very important for our customers. Have a nice day!
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2 hours ago, Support Team said:
i'm can't add vCenter to inventory with Nakivo.
found error : An internal error has occurred. Reason: cannot find field: memoryTieringType (NoSuchFieldException).
please suggest how to fix this error.
Hello, @Support Team, Thank you for your post. Please, send us a new support bundle, including the main database, for further investigation: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm
Do not forget to specify your ticket number #180766 in the description.
I look forward to hearing from you.
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On 1/8/2023 at 8:35 PM, James B said:
Since the vSphere virtual appliance won't upgrade the OS on its own what is the process to upgrade from Ubuntu 20.04.5 LTS to 22.04.1 LTS?
Hello, @James B. Thank you for your post. I am sorry, but it is not a NAKIVO support-related question.
Please, consult with the Ubuntu site: https://ubuntu.com/server/docs/upgrade-introduction
Should you need any further information, please do not hesitate to contact me. Best regards.
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1 minute ago, Martijn said:
@Official Moderator Thank you for that, but it is not needed anymore. I send a request to support@nakivo.com with all the information to look us up in the system.
@Martijn I am glad that everything is being solved on your side. Please, keep the community updated, maybe someone has the same problem in the future. Have a nice day!
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@Martijn As an Official Moderator I will send the request from the Forum, but it will have lower priority without full information about you. Please, provide as much details as possible to inbox. Thank you for understanding.
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23 minutes ago, Martijn said:
We now use another application for backing up Microsoft 365 (e-mail). What I love about that application is that it has a pst export, this can be for individual items or a whole mailbox.
We found that quite useful and gives a bit more of the feeling you're in control with a recovery.
I'm now evaluating the Microsoft 365 backup of Nakivo, but found it can only recover items directly to an office 365 account.
Is there any plan of implementing a pst export functionality?
@Martijn The best way would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
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17 hours ago, ETO said:
In follow up, Nakivo Support were able to assist me via a remote session and we increased the allocation of RAM. Excellent Support!
Thanks. We sincerely appreciate your positive feedback
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On 1/7/2023 at 12:19 PM, mdovey said:
Could I suggest you include these instructions for manual download and installation on DSM 7 for the current and future versions on the main Updates page (with suitable caveats/warnings). The Synology approval process is clear far too slow (it can take months for an update to appear, and even then it tends to lag behind the current version), so I suspect most of us using Nakivo on synology are now updating manually (and how to do so is becoming a FAQ).
Matthew
@mdovey Thank you for raising your question on the NAKIVO Forum. It has been escalated to the Product Team. I'll get back with the response as soon as they update me.
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19 hours ago, James B said:
any update on this?
Hello, @James B, thank you for writing on the NAKIVO Forum.
Supported Linux operating systems:
Ubuntu v16.04 - 22.04 (x64)
RHEL v7.4 - 9.0 (x64)
SLES v12 SP3 - v15 SP4 (x64)
CentOS v7.0 - 8.4 (x64)
CentOS Stream 8 (x64)
Supported workstations:
Ubuntu 18.04 (Desktop) LTS, 64-bit
Ubuntu 20.04 (Desktop) LTS, 64-bit
Ubuntu 22.04 (Desktop) LTS, 64-bit
We are looking forward to hearing from you.
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On 1/7/2023 at 12:41 PM, perrcla said:
Solved!
It works! Thanks
@perrclaThank you so much for your attention and participation
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50 minutes ago, Martijn said:
You can just scroll up in this topic on the 22nd of August, what a colleague of you said. I already opened multiple times a ticket. Last one: #179832
@MartijnThank you for the number of the ticket. We will contact you directly.
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8 hours ago, Martijn said:
I escalated to the product Team. Got the following response: "The product Team does not have any ETA for this improvement. It is under review right now.".
On 22nd of August, you were 'working on it a short time ago'.
Already more than a year waiting on this. In the meantime, our license is almost expired, and the new prices have increased with 14%.
Maybe just change the naming of the editions to match the features and expectations:
Pro -> Home
Enterprise -> Business
Enterprise plus -> Enterprise
@Martijn, please, can you give us some reference on your request in August. We will check the state of the request with our Product Team. We are looking forward to hearing from you.
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5 hours ago, Martijn said:
I escalated to the product Team. Got the following response: "The product Team does not have any ETA for this improvement. It is under review right now.".
On 22nd of August, you were 'working on it a short time ago'.
Already more than a year waiting on this. In the meantime, our license is almost expired, and the new prices have increased with 14%.
Maybe just change the naming of the editions to match the features and expectations:
Pro -> Home
Enterprise -> Business
Enterprise plus -> Enterprise
@Martijn Your information has been received and forwarded to our Level 2 Support Team. We will follow up with you. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
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The "NAKIVO Backup & Replication" application is about to run out of memory
in VMware backup
Posted
Hello @User Please follow the steps in this link (https://helpcenter.nakivo.com/display/KB/How+to+Allocate+More+RAM+to+NAKIVO+Director+Service).
Should you need any further information, please let us know. Best regards.