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Official Moderator

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  1. @Thomas Graf Thank you for your post. In the latest releases, there were changes in the NAKIVO workflow that were aimed at improvement of job performance. At the same time, in certain cases, they could lead to slower job speeds. I would recommend you perform the following steps: 1. In the affected job, enable the option "Bottleneck detection." 2. Run the job manually or wait for its scheduled run. 3. Wait till the job finishes by itself (please do not stop the job. manually) 4. Generate a new support bundle and send it to us. 5. In the bundle description, let us know the affected job name, and we will check the logs. We are looking forward to hearing from you
  2. Hello, @AalHai thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  3. @naktyro I appreciate your patience during our investigation. Make sure that the job related to the inventory object is removed. Try to retry the removal later (probably the inventory object was busy with the refresh task). Please, refresh the NAKIVO Backup & Replication UI page, then check if the option for removing is available. In case the issue still occurs, contact NAKIVO Backup & Replication support. I am looking forward to your feedback. Should you need any further information, do not hesitate to contact me.
  4. Hello, @naktyro Thank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  5. @Greg The best way would be to generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation.
  6. @BeddersThank you for your interest in NAKIVO! There is another solution called "BackConnectionHostNames" (HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Lsa\MSV1_0) Simply add this Key with your Exchange-Hostname (e.g., mail.domain.com) via Powershell: New-ItemProperty HKLM:\System\CurrentControlSet\Control\Lsa\MSV1_0 -Name "BackConnectionHostNames" -value "mail.domain.com" -PropertyType MultiString No IISReset is required. We are looking forward to hearing from you.
  7. Hello, @BeddersThank you for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  8. Hello, @kaoht, actually, NAKIVO 10.5.1 supports Vcenter 7.03h. We look forward to hearing from you if you have any questions.
  9. @Matt Thank you for your interest in NAKIVO! The NAKIVO software does not support AWS Glacier in the current version. The best way would be to generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) to support@nakivo.com so our Technical Support team can investigate it and forward your feature request to our Product Development team for possible future implementation. Feel free to let us know if there is anything else we can assist you with, and we will get back to you. We are looking forward to hearing from you.
  10. NAKIVO Backup & Replication v10.7 is out! The new release brings a number of new data protection features and performance enhancements to help keep data protected and available at all times. DOWNLOAD NOW Microsoft Teams Support: The Backup for Microsoft 365 functionality has expanded to include Microsoft Teams. Back up public and private Teams to a local repository and swiftly recover teams channels, posts, files and tabs to the original or a different location. Backup to Azure Blob Storage: The latest release adds Azure Blob Storage as a backup destination in NAKIVO Backup & Replication to offer more flexibility in the cloud. In addition to Amazon S3 and Wasabi, you can now send backups and backup copies directly to Azure Blob Storage and instantly recover the data you need with a few clicks. Enable immutability for backup data in the cloud for as long as necessary to prevent unwanted modification and ransomware encryption. Backup to Backblaze B2: NAKIVO Backup & Replication v10.7 expands cloud capabilities further by adding Backblaze B2 to the list of supported backup destinations. You can now store your backups and backup data in Backblaze B2 cloud storage and instantly recover the required data when needed. Moreover, you can enable immutability for backup data stored in Backblaze buckets for as long as necessary to prevent unauthorized changes, accidental deletion, and encryption by ransomware. Wasabi Immutability: Version 10.7 adds a new immutability feature to the extensive anti-ransomware arsenal of the solution. Apply immutability to backup data stored in Wasabi buckets to protect them against accidental deletion, unwanted modification and ransomware encryption for as long as needed. Native Microsoft 365 Change Tracking: NAKIVO Backup & Replication now supports native Microsoft 365 change tracking to boost backup speed and optimize job run times. By relying on Microsoft’s delta query, the solution avoids lengthy scans of source on every incremental Microsoft 365 backup job run and improves performance. Overview Dashboard: The new dashboard adds a layer of visibility to your data protection infrastructure. Get a bird’s-eye view of data protection activities, including a summary of jobs, monitoring data and solution components, conveniently presented in simple widgets. Try the new features in NAKIVO Backup & Replication v10.7 for free today! Download the full-featured Free Trial and take your environment’s resilience to a new level. DOWNLOAD NOW
  11. Thank you for your post. But to investigate issues with NAKIVO, the customer should send us a support bundle https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm (with the main database included), and a dedicated ticket will be registered. After receiving the support bundle, we will investigate and fix the issue. I'm very grateful to you for choosing NAKIVO Backup & Replication as your data protection solution.
  12. @Jason Thank you for your patience during our investigation. We have received the reply from the Development Team. 10.6.1 should be OK with VMware vCenter Server 7.0 Update 3g.
  13. @JasonThank you for your post. This is a minor release, and there shouldn't be any issues with it. Anyway, we have already forwarded it to the Developer team. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.
  14. Exclusive to Attendees. Get a chance to win an Amazon eGift Card* by correctly answering one of four questions during the webinar. REGISTER NOW Most businesses value applications like Microsoft Teams and Groups because they streamline collaboration and teamwork among co-workers, which is essential in running a successful business. However, while Microsoft guarantees the high availability of its applications, native data protection and recovery capabilities may not be enough for a fast and reliable response in case something goes wrong. Register for our free live webinar to learn how to strengthen the data resilience of Microsoft Teams and Microsoft 365 Groups. Watch a live demo of NAKIVO Backup & Replication and see how the solution helps you minimize data and productivity loss. Register and get the free white paper Microsoft Office 365 and Data Protection: Risks in Shared Responsibility. Webinar agenda Microsoft 365 data loss threats Who protects your cloud data? Native protection limitations Microsoft 365 Groups Microsoft Teams Why back up Microsoft 365 data Flexible retention for legal/compliance purposes Point-in-time restores Ransomware protection Advanced Microsoft 365 data protection from NAKIVO Case study Live demo Q&A session When to attend EMEA: September 7, 2022, 2-3 PM CEST Americas: September 8, 2022, 2-3 PM EDT REGISTER NOW *Terms and conditions apply
  15. @Martijn Thank you for your patience. We haven’t added this feature into NAKIVO Backup & Replication yet. In fact, we loved the idea so much that we began working on it a short time ago. Please note that we don’t have an ETA from the Development Team behind it yet, but from their last update, I’d say we’re close to launching it. Please stay tuned in order not to miss our latest updates!
  16. @JasonThank you for your updates. Please, let me know if any help is needed for this moment.
  17. Exclusive to Attendees Get a chance to win an Amazon eGift Card* by correctly answering one of five questions during the webinar. REGISTER NOW File shares offer organizations an efficient way to store and manage large amounts of data. But are their contents protected? Register for our free live webinar to learn about the common threats that affect NAS devices and discover the best strategies to protect unstructured data. Watch a live demo during the webcast to see how NAKIVO NAS Backup streamlines file share data protection and recovery. What it covers NAS Devices and Unstructured Data: Common Threats Challenges of Standard NAS Backup NAKIVO NAS Backup Live technical demo Q&A session When to attend Tuesday, August 23, 2022 Americas: 11 AM EDT | EMEA: 5 PM CEST REGISTER NOW Special Bonus: Attend and gain access to the webinar recording Ransomware Protection Essentials: Plan for Successful Recovery. *Terms & Conditions apply.
  18. The question has been forwarded to our Product Team. We will let you know as soon as we get the update from them. We are looking forward to hearing from you.
  19. Hello, the feature request is created. However, there is no ETA for it. Please, contact the Support Team for more details: support@nakivo.com
  20. @Martijn Thank you for writing on our Forum and contacting NAKIVO support. 2FA is included in Enterprise/ Enterprise Essentials and Enterprise Plus subscriptions. NAKIVO Backup & Replication Pro license doesn't allow 2FA (https://www.nakivo.com/how-to-buy/pricing/ ). We are looking forward to hearing from you.
  21. @Jason Thank you for your post. NAKIVO Backup & Replication Pro license doesn't allow 2FA (https://www.nakivo.com/how-to-buy/pricing/ - see attached screenshot). Should you need any further information, please do not hesitate to contact us.
  22. Hello, @Jason I'm very grateful for your post on NAKIVO Forum! Your information was received and forwarded to our Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution.
  23. @Martijn, the 2FA feature is already implemented: https://helpcenter.nakivo.com/User-Guide/Content/Settings/General/Users-and-Roles/Enabling-Two-Factor-Authentication.htm?Highlight=2fa This feature is in NAKIVO since 10.4: https://helpcenter.nakivo.com/display/RN/v10.4+Release+Notes
  24. Hello, @Jason We appreciate your patience during our investigation. NAKIVO provides new versions to Synology to publish on the Synology Package Center when new versions are released. Further delays with publishing NAKIVO software, as well as limitations on manual updates on DSM 7+, are caused on the Synology side. We are looking forward to your feedback. Should you need any further information, please do not hesitate to contact us.
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