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3STYLER

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Posts posted by 3STYLER

  1. 18 hours ago, Official Moderator said:

    Hello, @3STYLER, do you have any questions or updates? At NAKIVO, we are constantly trying to improve our service and would love to hear your feedback on how the Support Team performed.

    As far as I am informed, you got it to work now. You had to run the script in another folder like /volume1/updates, as chmod wouldn't change the permissions in the /tmp/ folder and now the Nakivo Transporter on your Synology NAS is working again 👍

    Yes, setting the permission of the file via chmod or even in winscp itself didn't make it executable in the /tmp/ folder, as soon as i moved the file in the /volume1/updates folder it was working.

    • Like 1
  2. 2 minutes ago, Official Moderator said:

    @3STYLER Hope you are doing well. We didn’t receive any support bundle from you. Please send us the requested file so we can help you. We look forward to your response on this matter.

    I've uploaded the Support Bundle, but I don't know if this will help you.

    The case is imho clear: You have to provide a new SH File, so that I can install the Nakivo Transporter 10.7.2 Package to my Synology NAS.

    • Like 1
  3. 10 hours ago, Official Moderator said:

     

    Hello, @3STYLER NAKIVO team provides new versions to NAS teams as soon as they are released. Then, NAS manufacturer teams perform checks, verifications or whatever they need to do (we do not know exactly what) before publishing new versions in their app stores.

    NAKIVO team has no influence on these processes and cannot speed up publishing new versions by NAS manufacturers. Please redirect this sort of questions to support of corresponding NAS.

    Ok, I understand. But are you not willing to finally resolve this issue with Synology? It worked before with DSM6, I could even update it via the store. Also other 3rd-party apps are available there.

    So how do I proceed? My Nakivo Appliance is already on 10.7.2 and I can't access the Nakivo Transporter 10.6 on my Synology anymore.

    Can you please provide me a new .sh file, like the last time?

    • Like 1
  4. 34 minutes ago, Official Moderator said:

    Hello @3STYLER Thank you for your post, it will be helpful to community.

    Please find the updater via this link:

    https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.6.0.64898_Updater_Synology_x86_64.sh

    Please share the result with us and let us know if you require further assistance from us.

    We look forward to hearing any feedback from you soon.

    Thanks a lot, it worked like a charm.

    • Like 1
  5. On 5/7/2022 at 7:33 AM, Official Moderator said:
    3. Copy downloaded file to your Synology somewhere, for example to /tmp or /volume1/updates via WinCSP or SSH:
    mkdir /volume1/updates && cd /volume1/updates && wget https://maglar.box.com/shared/static/rx0890ym7xzg3xgi1g3bd50n672zpjfz.sh

    thanks, but your maglar.box link is not available anymore.

    Can you please put this .sh file anywhere else? On a Nakivo download site would be nice.

    • Like 1
  6. 22 hours ago, Official Moderator said:

    Hello, @3STYLER

    Thank you for your post and request. For DSM 7 the only way to get NAKIVO 10.6 is to install 10.5.1 from Synology App Center and then manually update it to 10.6 by following this guidance: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Updating-NAKIVO-Backup-and-Replication/Updating-on-Synology-NAS.htm#Updating2 NAKIVO 10.6 for DSM 7 in Synology App Center will be available later, probably in a couple of weeks.

    Please share with us the result and if you require further assistance from us. We are looking forward to hearing from you.

    This doesn't work, I've already tried:

    spacer.png

    • Like 1
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