VovaUzh Posted February 11, 2020 Share Posted February 11, 2020 Hello. Trying to connect physical machines to Nakivo 9.1 Windows-server - everything is OK. Linux-server - does not connect to the inventory, gives an error.Ubuntu - The "x.y.z.207" machine is not reachable. Please check the connection and machine availability. Reason: There was an error when collecting the host info. Error: internal error. (PhysicalDiscoveryServiceException).CentOS - The "x.y.z.205" machine is not reachable. Please check the connection and machine availability. Reason: The deployed physical agent is inaccessible. (TransporterServiceException). Ubuntu - account with sudo rights.CentOS - connecting as root. All servers and Nakivo (ip - x.y.z.204) are on the same subnet. any ideas? Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted February 12, 2020 Share Posted February 12, 2020 Hello! First of all, we suggest you check our system requirements to make sure they are met: https://helpcenter.nakivo.com/display/NH/System+Requirements Meanwhile, please clarify if the bhsvc PAM module was created and if you are adding real physical servers or a virtual one. Quote Link to comment Share on other sites More sharing options...
VovaUzh Posted February 24, 2020 Author Share Posted February 24, 2020 (edited) On 2/12/2020 at 6:26 PM, Official Moderator said: First of all, we suggest you check our system requirements to make sure they are met: OK.,i will check system requirements and the bhsvc PAM module I am adding a virtual server for test Edited February 24, 2020 by VovaUzh Quote Link to comment Share on other sites More sharing options...
Serhii Posted March 12, 2020 Share Posted March 12, 2020 How did you fix the problem? 1 Quote Link to comment Share on other sites More sharing options...
VovaUzh Posted March 12, 2020 Author Share Posted March 12, 2020 40 minutes ago, Serhii said: How did you fix the problem? No, I didn’t solve the problem. I do not have free time now, I will return to this issue a little later Quote Link to comment Share on other sites More sharing options...
ANTOXSZZ Posted March 12 Share Posted March 12 (edited) I am a user who wants to try using the Nakivo application I have fully evaluated it, my only problem is when the data backup to the physical server cannot be pulled Edited March 12 by ANTOXSZZ Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted March 12 Share Posted March 12 6 hours ago, ANTOXSZZ said: I am a user who wants to try using the Nakivo application I have fully evaluated it, my only problem is when the data backup to the physical server cannot be pulled To find out the reason for the issue we need to check logs. Please send us a support bundle http://www.nakivo.com/helpcenter/display/NH/Support+Bundles so we can further investigate the issue you’ve experienced. We are looking forward to hearing from you. Quote Link to comment Share on other sites More sharing options...
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