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root password


Francesco
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Hello everyone,

i downloaded and configure the trial version 9.0.0.

I would to connect in console in order to remove the default storage.I read this KB:

https://helpcenter.nakivo.com/display/NH/Removing+the+Disk+with+Backup+Repository+from+Virtual+Appliance

in this article the default password is:

user:root

pwd: root.

But when i try to login i receive the error: login incorrect.

Can you help me to solve this issue?

thanks for support.

Regards Francesco

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  • 1 year later...

Well, I have the same problem and this article doesn't solve anything. It shows what is the nkvuser password. When you want to execute anything in the shell it points out that you need to be root. su - command doesn't work. Login as root doesn't work due to unknown password. Resetting password is only for users not for root. What is the solution than? how to remove storage, how to add new local drive as a repository - everything needs to be done from the command line as root. 

Nakivo version: 10.5.1, Ubuntu 20.04

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7 hours ago, Pete said:

Well, I have the same problem and this article doesn't solve anything. It shows what is the nkvuser password. When you want to execute anything in the shell it points out that you need to be root. su - command doesn't work. Login as root doesn't work due to unknown password. Resetting password is only for users not for root. What is the solution than? how to remove storage, how to add new local drive as a repository - everything needs to be done from the command line as root. 

Nakivo version: 10.5.1, Ubuntu 20.04

Hello, Pete. We need more information for the investigation process. Please send an email to our Support team: support@nakivo.com. Thank you

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I suggest you simply download VA, install it and try to login into the shell as root. You can investigate it as much as you want. Once you figure it out post the solution here so everyone would know how to do it. 

Edited by Pete
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3 minutes ago, Pete said:

I suggest you simply download VA, install and try to login as root. You can investigate as much as you want. Once you figure it out post the solution here so everyone would know how to do it. 

Pete, please, use the email to contact with the support team. Your issue needs more details. Thank you

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