Francesco Posted April 14, 2020 Share Posted April 14, 2020 Hello everyone, i downloaded and configure the trial version 9.0.0. I would to connect in console in order to remove the default storage.I read this KB: https://helpcenter.nakivo.com/display/NH/Removing+the+Disk+with+Backup+Repository+from+Virtual+Appliance in this article the default password is: user:root pwd: root. But when i try to login i receive the error: login incorrect. Can you help me to solve this issue? thanks for support. Regards Francesco 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted April 14, 2020 Share Posted April 14, 2020 Please refer to the following article to check the correct credentials https://helpcenter.nakivo.com/display/NH/Deploying+VMware+Virtual+Appliance#DeployingVMwareVirtualAppliance-VirtualApplianceOSandCredentials Quote Link to comment Share on other sites More sharing options...
Francesco Posted April 14, 2020 Author Share Posted April 14, 2020 Hello, thanks for support, it works. Regards Francesco 2 Quote Link to comment Share on other sites More sharing options...
Pete Posted March 11, 2022 Share Posted March 11, 2022 Well, I have the same problem and this article doesn't solve anything. It shows what is the nkvuser password. When you want to execute anything in the shell it points out that you need to be root. su - command doesn't work. Login as root doesn't work due to unknown password. Resetting password is only for users not for root. What is the solution than? how to remove storage, how to add new local drive as a repository - everything needs to be done from the command line as root. Nakivo version: 10.5.1, Ubuntu 20.04 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted March 11, 2022 Share Posted March 11, 2022 7 hours ago, Pete said: Well, I have the same problem and this article doesn't solve anything. It shows what is the nkvuser password. When you want to execute anything in the shell it points out that you need to be root. su - command doesn't work. Login as root doesn't work due to unknown password. Resetting password is only for users not for root. What is the solution than? how to remove storage, how to add new local drive as a repository - everything needs to be done from the command line as root. Nakivo version: 10.5.1, Ubuntu 20.04 Hello, Pete. We need more information for the investigation process. Please send an email to our Support team: support@nakivo.com. Thank you Quote Link to comment Share on other sites More sharing options...
Pete Posted March 11, 2022 Share Posted March 11, 2022 (edited) I suggest you simply download VA, install it and try to login into the shell as root. You can investigate it as much as you want. Once you figure it out post the solution here so everyone would know how to do it. Edited March 11, 2022 by Pete 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted March 11, 2022 Share Posted March 11, 2022 3 minutes ago, Pete said: I suggest you simply download VA, install and try to login as root. You can investigate as much as you want. Once you figure it out post the solution here so everyone would know how to do it. Pete, please, use the email to contact with the support team. Your issue needs more details. Thank you Quote Link to comment Share on other sites More sharing options...
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