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Nakivo logging during backup


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Hi nakivo,

would you be by any way that nakivo console will be able to provide more logging during backup process. this helps us to read the logs so that we can try troubleshooting first. 

it would be nice to read the logs on nakivo or process during execute of backup of selected job. this can indicate that backup is running to certain steps and we can know where is the issue and etc. bottleneck monitoring would be great too...

 

regards,

zhiyuan

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Hello Zhiyuan,

NAKIVO has its own detailed logging (log folder inside the product installation path)

You can check the logs yourself but it is better to send a support bundle for further investigation to our Support team (https://helpcenter.nakivo.com/display/NH/Support+Bundles)

For the bottleneck issues, you may use the following instructions (https://helpcenter.nakivo.com/display/KB/How+to+Identify+a+Bottleneck)

Thank you

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