Bedders Posted September 29, 2022 Share Posted September 29, 2022 (edited) We are seeing the issue described in https://helpcenter.nakivo.com/display/KB/Cannot+Open+Database+During+Microsoft+Exchange+Mailbox+Recovery, that is when I go to Exchange Recovery, I select a server & a date to restore from, expand the database and click on a user - I see this error: Database cannot be opened. Generic error happened while opening. Failed to complete recovery. Exception calling 'AutodiscoverUrl' with '2' argument(s): 'The Autodiscover service couldn't be located.' Export Exchange certificates from the Exchange admin center and add them to Trusted Root Certification Authorities Store via MMC. I have tried the first recommended fix on the other page (https://helpcenter.nakivo.com/display/KB/Mailbox+Processing+Failed+Because+Autodiscover+Service+Could+Not+Be+Located), adding the security certificates to the certificate store, and it still isn't working. I'm hoping to avoid entering the registry key suggested because I understand it opens up additional vulnerabilities on our Exchange server (see https://msrc.microsoft.com/update-guide/vulnerability/CVE-2018-8581) Is there any other possible way to allow us to restore specific Exchange objects? Edited September 29, 2022 by Bedders 1 Quote Link to comment Share on other sites More sharing options...
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