Mr.Ed Posted December 24, 2022 Share Posted December 24, 2022 Nutanix AOS 6 was released over a year ago and is now 6.5 is in LTS status. My AOS 5.20 is out of support and I have to upgrade to AOS 6.5 over the holidays. When can we expect support for something newer than 5.20? 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted December 26, 2022 Share Posted December 26, 2022 @Mr.Ed We are testing Nutanix AOS 6.5, and it is in the roadmap, but there is no ETA for when it will be added as a supported platform. Thank you so much for your attention and participation. We are looking forward to hearing from you. Quote Link to comment Share on other sites More sharing options...
Charles Larocque Posted February 10 Share Posted February 10 Hi, Can we know how far AOS 6.5 is on the roadmap? And please no "generic" answer. A good backup solution that evolves with us is key. Thanks 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted February 10 Share Posted February 10 1 hour ago, Charles Larocque said: Hi, Can we know how far AOS 6.5 is on the roadmap? And please no "generic" answer. A good backup solution that evolves with us is key. Thanks Hello, @Charles Larocque, the best way about any roadmap questions is to contact Support Team directly using email: support@nakivo.com. But thank you for your post. I will be back with an answer as soon as posslible. Quote Link to comment Share on other sites More sharing options...
Mr.Ed Posted February 10 Author Share Posted February 10 Oddly enough, when I upgraded to AOS 6, I didn't have any issues with my Nakivo 10.7 backups. Now that I upgraded to Nakivo 10.8, I get errors on every Nutanix backup like this: Nutanix CBT data was not provided for the "xxxx" VM The fix for me, after almost every major update, is to delete all my Nutanix Backups from Disk and start fresh with a new backup job. (After a good backup to tape of course) Has anyone else run into this? The need to blow away your Nutanix backups and start over to get the CBT to work again after an upgrade? 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted February 10 Share Posted February 10 1 hour ago, Mr.Ed said: Oddly enough, when I upgraded to AOS 6, I didn't have any issues with my Nakivo 10.7 backups. Now that I upgraded to Nakivo 10.8, I get errors on every Nutanix backup like this: Nutanix CBT data was not provided for the "xxxx" VM The fix for me, after almost every major update, is to delete all my Nutanix Backups from Disk and start fresh with a new backup job. (After a good backup to tape of course) Has anyone else run into this? The need to blow away your Nutanix backups and start over to get the CBT to work again after an upgrade? @Mr.Ed Hello, your request was received and forwarded to our Level 2 Support Team. We will follow up with you shortly. Thank you for choosing NAKIVO Backup & Replication as your data protection solution. Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted February 11 Share Posted February 11 On 2/10/2023 at 3:23 PM, Charles Larocque said: Hi, Can we know how far AOS 6.5 is on the roadmap? And please no "generic" answer. A good backup solution that evolves with us is key. Thanks @Charles Larocque I contacted the Support Team for you and i have some updates. We plan to add support for the Nutanix LTS version of AOS - 6.5 in NAKIVO Backup & Replication v10.9. The approximate ETA is II Q of 2023, but it can be changed. Feel free to let us know if there is anything else we can assist you with, and we will get back to you.We are looking forward to hearing from you. Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted February 28 Share Posted February 28 On 2/10/2023 at 5:22 PM, Mr.Ed said: Oddly enough, when I upgraded to AOS 6, I didn't have any issues with my Nakivo 10.7 backups. Now that I upgraded to Nakivo 10.8, I get errors on every Nutanix backup like this: Nutanix CBT data was not provided for the "xxxx" VM The fix for me, after almost every major update, is to delete all my Nutanix Backups from Disk and start fresh with a new backup job. (After a good backup to tape of course) Has anyone else run into this? The need to blow away your Nutanix backups and start over to get the CBT to work again after an upgrade? @Mr.Ed, thank you for your patience. This issue was fixed in the new NAKIVO build. Please contact support to get it. We look forward to hearing from you. Quote Link to comment Share on other sites More sharing options...
Mr.Ed Posted February 28 Author Share Posted February 28 Can I get this new build? I was about to wipe my whole server back to bare metal in an attempt to get Nutanix backups to work again. I had a ticket open about it yesterday. Ticket #187640 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted March 1 Share Posted March 1 15 hours ago, Mr.Ed said: Can I get this new build? I was about to wipe my whole server back to bare metal in an attempt to get Nutanix backups to work again. I had a ticket open about it yesterday. Ticket #187640 Hello @Mr.Ed, thank you for your patience. This issue was fixed in the new NAKIVO build. Please contact support to get it: support@nakivo.com. We look forward to hearing from you. Best regards Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted March 1 Share Posted March 1 16 hours ago, Mr.Ed said: Can I get this new build? I was about to wipe my whole server back to bare metal in an attempt to get Nutanix backups to work again. I had a ticket open about it yesterday. Ticket #187640 @Mr.Ed Hello again, from the information I have the new build has already sent to you (ticket #187640). Please, check. Should you need any further information, please do not hesitate to contact us. Quote Link to comment Share on other sites More sharing options...
Mr.Ed Posted March 1 Author Share Posted March 1 The new build you guys sent me resolved the issue with Nutanix CBT failures. Thanks for all your help! 1 Quote Link to comment Share on other sites More sharing options...
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