Alan Posted May 17, 2023 Share Posted May 17, 2023 Hi Tape Volume doesn't move to original slot when it removed from drive. 2 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted May 17, 2023 Share Posted May 17, 2023 3 hours ago, Alan said: Hi Tape Volume doesn't move to original slot when it removed from drive. Hello, Alan, your information was received and forwarded to our 2nd Level Support Team. We will follow up with you shortly. Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted May 18, 2023 Share Posted May 18, 2023 On 5/17/2023 at 9:55 AM, Alan said: Hi Tape Volume doesn't move to original slot when it removed from drive. @Alan, NAKIVO's normal behavior when the job is complete the "Tape Cartridge" will move from the "Drive" back to the "Original slot". Please generate a new support bundle with the "Include main database" option and send it to us for further investigation. Besides, the additional information (Job/VM name, screenshots...) will be useful to speed up our progress. You can refer to this link: https://helpcenter.nakivo.com/display/NH/Support+Bundles You can also upload your support bundle to https://upload.nakivo.com/ Please specify your ticket ID #199264 in the description. We look forward to hearing from you. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.