Jump to content
NAKIVO Community Forum

Recommended Posts

Posted

Good morning,

Upon logging into our NAKIVO appliance today, I saw the following warning at the top:

Free usage period will expire in 8 days 15 hours
Dec 23 at 8:39
Dismiss
The current free usage period for agent-based QEMU/KVM VM data protection will expire in 8 days 15 hours (on 2025 Jan 01 at 0:00 (UTC +00:00)).
 
 

As far as I know we don't use this but is there any way to determine whether this will affect our installation?

Thanks in advance 🙂

  • Like 2
  • The issue is under investigation 1
  • 2 weeks later...
Posted

And to update it now says this, although no functionality we use appears to have been affected.

Free usage period has expired
The current promotion period for agent-based QEMU/KVM VM data protection has expired.
 
  • The issue is under investigation 1
Posted
On 12/23/2024 at 4:45 PM, Bedders said:

Good morning,

Upon logging into our NAKIVO appliance today, I saw the following warning at the top:

Free usage period will expire in 8 days 15 hours
Dec 23 at 8:39
Dismiss
The current free usage period for agent-based QEMU/KVM VM data protection will expire in 8 days 15 hours (on 2025 Jan 01 at 0:00 (UTC +00:00)).
 
 

As far as I know we don't use this but is there any way to determine whether this will affect our installation?

Thanks in advance 🙂

Hi @Bedders,

This is just a notification that we stopped free support for agent-based Proxmox VMs. We support agentless backups for Proxmox VE starting from v11 (https://www.nakivo.com/resources/download/update/).

You can add the Proxmox server/cluster as a hypervisor instead of adding the Proxmox VMs as physical machines. 

If you are not using Proxmox or have not added Proxmox VMs as physical machines in NAKIVO, you can ignore this warning. 

Thank you for choosing NAKIVO Backup & Replication, If you have any questions please let us know.

  • Like 1
Posted
7 hours ago, The Official Moderator said:

Hi @Bedders,

This is just a notification that we stopped free support for agent-based Proxmox VMs. We support agentless backups for Proxmox VE starting from v11 (https://www.nakivo.com/resources/download/update/).

You can add the Proxmox server/cluster as a hypervisor instead of adding the Proxmox VMs as physical machines. 

If you are not using Proxmox or have not added Proxmox VMs as physical machines in NAKIVO, you can ignore this warning. 

Thank you for choosing NAKIVO Backup & Replication, If you have any questions please let us know.

OK, thanks, but how can we dismiss the notification?

It is constantly showing up as "1 issue" and I could not find a way how to clear that issue. The dismiss button is just greyed out.
The issues counter should not show "1" when this isn't a real issue. It is very missleading.


image.png.6405a0a95ba533932e32ae9a3b21f010.png

image.png.5c993f790439b44999f8b8a78de303ec.png

  • Like 1
  • The issue is under investigation 1
Posted
20 hours ago, Stegerius said:

OK, thanks, but how can we dismiss the notification?

It is constantly showing up as "1 issue" and I could not find a way how to clear that issue. The dismiss button is just greyed out.
The issues counter should not show "1" when this isn't a real issue. It is very missleading.


image.png.6405a0a95ba533932e32ae9a3b21f010.png

image.png.5c993f790439b44999f8b8a78de303ec.png

Hi @Stegerius,

This is just a notification that we stopped free support for agent-based Proxmox VMs. We support agentless backups for Proxmox VE starting from NAKIVO Backup & Replication version 11 (https://www.nakivo.com/resources/download/update/).

But you may also remove this notification in NAKIVO v10.11.3 by adding its event name misc2 to the "system.email.notifications.skip.event.list" and "system.email.notifications.skip.event.list" fields in the expert mode and remove all events in NAKIVO Expert Mode. Here is the guide:
https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm


If you have any questions, please let us know.

Posted
8 hours ago, The Official Moderator said:

Hi @Stegerius,

This is just a notification that we stopped free support for agent-based Proxmox VMs. We support agentless backups for Proxmox VE starting from NAKIVO Backup & Replication version 11 (https://www.nakivo.com/resources/download/update/).

But you may also remove this notification in NAKIVO v10.11.3 by adding its event name misc2 to the "system.email.notifications.skip.event.list" and "system.email.notifications.skip.event.list" fields in the expert mode and remove all events in NAKIVO Expert Mode. Here is the guide:
https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm


If you have any questions, please let us know.

Thanks for that, but I guess the second one should be "system.event.skip.creating.event.list" and not "system.email.notifications.skip.event.list" again?
I am on 11.0.0 currently.

I added misc2 to the two options shown below and did a reboot of the appliance.
image.thumb.png.d7e5c149fdd383d056337555ee2f1e8e.png

But the issues counter is still on 1 and the message is still there.
image.thumb.png.e1d02033e14f3320ca410c49a94bfa9e.png

  • The issue is under investigation 1
Posted

Sorry, but it does not work.
in your 2nd part:

Quote

misc2 to the "system.email.notifications.skip.event.list" and "system.email.notifications.skip.event.list"

the variable names are the same. 
I suspect there is a second variable whose value must be "misc2" - which one?
Or is "misc2" the wrong value for "system.email.notifications.skip.event.list"?
Removing all errors in expert mode works, but after a few seconds the same error appears again.

For the first part - update to version 11 - it would be interesting to know when the update will be possible via the software. For me, the update search always reports that my version 10.11.3.86570 is current and that there are no updates available.

Thans for answers

  • The issue is under investigation 1
Posted
On 1/8/2025 at 5:57 AM, Dieter said:

Sorry, but it does not work.
in your 2nd part:

the variable names are the same. 
I suspect there is a second variable whose value must be "misc2" - which one?
Or is "misc2" the wrong value for "system.email.notifications.skip.event.list"?
Removing all errors in expert mode works, but after a few seconds the same error appears again.

For the first part - update to version 11 - it would be interesting to know when the update will be possible via the software. For me, the update search always reports that my version 10.11.3.86570 is current and that there are no updates available.

Thans for answers

Hi @Dieter
 

Sorry for the inconvenience.

Our Development Team is aware of this issue, which will soon be fixed in version 11.0.1.

https://helpcenter.nakivo.com/Release-Notes/Content/Release-Notes.htm

We look forward to hearing from you soon.

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

×
×
  • Create New...