Adam Chen Posted December 17, 2020 Share Posted December 17, 2020 I have a new vSphere 7.0U1 farm and new Nakivo server setup. I tried to backup VM on ESXI host, I got the following error message. All backup jobs got the same error. Local reseller already helped to upgrade Nakivo to 10.1.1 (build 49573 from 2020 Nov Sat at 12:11:00 PM) but the result is still same. VMware vSphere Storage API error has occurred on the "Onboard transporter" transporter. 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted December 17, 2020 Share Posted December 17, 2020 Try to restart management services on your ESXi hosts - VPXA and HOSTD - https://kb.vmware.com/s/article/1003490 Re-adding ESXi hosts to the vCenter can also help you. Please let us know if managed ESXi hosts have the same 7U1 version as a vCenter. Thank you for your question @Adam Chen, we are constantly working to improve our software solution and your posts help us to understand your needs better. Quote Link to comment Share on other sites More sharing options...
Adam Chen Posted December 18, 2020 Author Share Posted December 18, 2020 VPXA had been restarted, result is the same. I also tried to disconnected the ESXi host from vCenter and trying backup from ESXi host dirtectly the result is the same. 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted December 20, 2020 Share Posted December 20, 2020 @Adam ChenPlease, generate and send us a support bundle. To create a support bundle, follow the instructions: https://helpcenter.nakivo.com/display/NH/Support+Bundles You can also use this website to send the bundle: https://upload.nakivo.com/c/uploadPackage You will get a ticket reference once the support bundle is submitted and very soon we'll get back to you via email. We'll put all our efforts to get everything fixed swiftly. Thank you for understanding. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.