JOB behavior in vpn drops scenario

[NGTech]

In a multi-tenant environment, if vpn drops for any reasons (isp problem, customer's ac problem, etc) the sheduled jobs will start in time or they will wait director command to start?

thank's and best regards

[Official Moderator]

On 4/23/2021 at 11:01 AM, NGTech said:

In a multi-tenant environment, if vpn drops for any reasons (isp problem, customer's ac problem, etc) the sheduled jobs will start in time or they will wait director command to start?

thank's and best regards

Hi, @NGTech!

It depends on the option you have selected:

1. Nakivo supports Auto retry failed jobs x times with y minutes interval: When this option is selected, failed jobs will be automatically retried the specified number of times (from 2 to 10) and with the specified time interval (from 1 to 60). Jobs with failed backup, replication, and recovery remain in the “running” state until all retries have either succeeded or failed.

2. Retry critical errors: When this option is selected, NAKIVO Backup & Replication tries to automatically rerun jobs with critical and non-critical errors a specified number of times.

For more information check https://helpcenter.nakivo.com/display/NH/System+Settings

Let me know if there is anything else I can help you with.