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Can we allocate more resources for space reclaim to run faster?


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Our space reclaim we run each week, but never get past about 57-58% before stopping for weekend backups and copies offsite, then starting again the next week. Could we administratively allocate more processing resources for the space reclaim to get further at least once, then return them to default? This is running on a Synology NAS.

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On 5/6/2021 at 9:21 PM, Mark said:

Our space reclaim we run each week, but never get past about 57-58% before stopping for weekend backups and copies offsite, then starting again the next week. Could we administratively allocate more processing resources for the space reclaim to get further at least once, then return them to default? This is running on a Synology NAS.

Hello, @Mark!

Please generate and send us a new Support Bundle with the main database included for further investigation.

Check how to do it here https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles

Let me know if I can help you with anything else.

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@Mark, the Support Team informs me that they received the last support bundle from you on May 11. Since then, you have received a reply and three follow-up messages. However, our Support Team specialists didn't receive a response from you, that's why the ticket is now expired. 

If your issue remains unsolved, please let us know and create a new Support Bundle. I would also kindly ask you to check your email inbox so that the communication process goes smoothly and effectively.

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