michel Posted May 11, 2021 Share Posted May 11, 2021 Hello, at a customer there is another VM backup software that is still running. the logs say "Time: Sat, 08 May 2021 23:17 Successful Backed up 1124 GB in 2h 28m. (Data Transferred: 4.14 GB 99% Savings). " with nakivo, backing up the same VM says : "Status:Successful Started:Sun, 09 May at 10:18 (UTC +02:00) Finished:Mon, 10 May at 11:39 (UTC +02:00) Data & speed:70,8 GB at 6,77 Mbit/s" how can we explain that nakivo makes a differential backup of 70GB while the other software makes one of 4GB? This is the 3rd backup, the first was 470GB and the 2nd and 3rd, 70GB 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted May 17, 2021 Share Posted May 17, 2021 Hello, @michel! So our Support team can resolve your issue most efficiently, please send us a support bundle. Find instruction on how to generate a support bundle here https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles If you have any doubts, don't hesitate to contact me! Quote Link to comment Share on other sites More sharing options...
michel Posted May 17, 2021 Author Share Posted May 17, 2021 the support has already answered me. in fact, nakivo does not duplicate to wasabi. the solution would be to make a local backup with deduplication + 1 backup copy job 1 Quote Link to comment Share on other sites More sharing options...
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