AlexTEX Posted July 9, 2021 Share Posted July 9, 2021 After a successfull backup of our file server (virtual), If I test a Recovery task, I cannot find data partition (bitlocker encrypted) but only o.s. partition is available for granular selection of files. Where I'm wrong ? backup size seems correct (1TB) but I can see only 3 parts; the most important (data part) seems has been skipped for some reason. Anybody experienced this issue ? Alex 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted July 13, 2021 Share Posted July 13, 2021 Hello, @AlexTEX! So that our Support Team could check your specific case, please generate and send us a new support bundle with the main database included for further investigation. Check how to do it here https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles Quote Link to comment Share on other sites More sharing options...
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