Gavino Posted October 10, 2021 Share Posted October 10, 2021 Hi. When is it planned Vmware 7 update 3 support? 2 Quote Link to comment Share on other sites More sharing options...
kamal Posted October 11, 2021 Share Posted October 11, 2021 I have two issues in esxi 7.0 u3: VM Backup job: VM cannot be started The VM cannot be processed. cannot find field: vmOpNotificationToAppEnabled (NoSuchFieldException) ESXI Host conection problem: ESXi host is inaccessible An internal error has occurred. Reason: cannot find field: qualifiedName (NoSuchFieldException). 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 12, 2021 Share Posted October 12, 2021 On 10/10/2021 at 12:41 PM, Gavino said: Hi. When is it planned Vmware 7 update 3 support? Hi, @Gavino! We just released the quick fix for the backup and replication. However, the new feature introduced by VMware (new hardware support, etc.) is not supported. The full v7.0U3 will be implemented in v10.5, which we expect at the end of October. Let me know if you have any additional questions. Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 12, 2021 Share Posted October 12, 2021 On 10/11/2021 at 11:17 AM, kamal said: I have two issues in esxi 7.0 u3: VM Backup job: VM cannot be started The VM cannot be processed. cannot find field: vmOpNotificationToAppEnabled (NoSuchFieldException) ESXI Host conection problem: ESXi host is inaccessible An internal error has occurred. Reason: cannot find field: qualifiedName (NoSuchFieldException). Hi, @kamal! For particular cases, please send support bundles, including the databases, to our support team for further investigation. Follow these instructions https://helpcenter.nakivo.com/display/NH/Support+Bundles If I can help you with anything else, feel free to contact me! Quote Link to comment Share on other sites More sharing options...
Gavino Posted October 12, 2021 Author Share Posted October 12, 2021 Thanks for the info. I'll wait for 10.5 before upgrading 1 Quote Link to comment Share on other sites More sharing options...
SRA_Admin Posted October 13, 2021 Share Posted October 13, 2021 Hi, can you (moderator) kindly post the path to download the above mentioned quick fix? Thanks! 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 13, 2021 Share Posted October 13, 2021 Hi, @SRA_Admin! Of course, to apply the above-mentioned quick fix, please do the following: - Update NBR with this build that supports the VMware 7.0.3 (https://maglar.box.com/shared/static/1c8x9ekhe10wtaj1mavfndlny5k793fw.sh) - Re-run the job, and let me know the result. Note: If NBR Director runs on a different, not Linux-based platform, just let me know about it to send you the appropriate package. Quote Link to comment Share on other sites More sharing options...
bhotrock Posted October 13, 2021 Share Posted October 13, 2021 Just wanted to let you (moderator) know that this patch worked for me. Was in the process of updating vCenter, had verified 7.0.2 was supported, finally got around to doing the upgrade and noticed that 7.0.3 had been released and without thinking about Nakivo, decided to just go ahead with 7.0.3. After upgrade, noticed that it was not supported by Nakivo 10.4. after test jobs failed. Was very happy to read about the patch, applied it and backup/replication jobs are running fine. Just get a notification about my vCenter version not being supported. I can live with those until 10.5 is released. Thanks for pointing us to the patch! 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 13, 2021 Share Posted October 13, 2021 @bhotrock, I'm glad to hear that! You are very much welcome Quote Link to comment Share on other sites More sharing options...
SRA_Admin Posted October 13, 2021 Share Posted October 13, 2021 I've to apologize, I wasn't clear enough: I'm on Windows platform, NBR is 10.4 b58736... ...please. post the relevant link! Kind regards 1 Quote Link to comment Share on other sites More sharing options...
calamonici.a Posted October 14, 2021 Share Posted October 14, 2021 Hi, I recently applied the patch to the NFR license version to backup free ESXI 7.0.3, but now i am getting an error that SSH needs to be enabled on the host in order to connect. I currently have SSH enabled but still receive the message. Any ideas? Thank you Quote Link to comment Share on other sites More sharing options...
JurajZ Posted October 15, 2021 Share Posted October 15, 2021 On 10/13/2021 at 2:59 PM, Official Moderator said: Hi, @SRA_Admin! Of course, to apply the above-mentioned quick fix, please do the following: - Update NBR with this build that supports the VMware 7.0.3 (https://maglar.box.com/shared/static/1c8x9ekhe10wtaj1mavfndlny5k793fw.sh) - Re-run the job, and let me know the result. Note: If NBR Director runs on a different, not Linux-based platform, just let me know about it to send you the appropriate package. Is there a qnap package and transporter with this version please? Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 15, 2021 Share Posted October 15, 2021 On 10/13/2021 at 6:52 PM, SRA_Admin said: I've to apologize, I wasn't clear enough: I'm on Windows platform, NBR is 10.4 b58736... ...please. post the relevant link! Kind regards No problem Please use this reference to update Windows-based installation https://maglar.box.com/s/l34lsb0uuv1nc2cg1imzos8hg5depg5p If you have any additional questions, let me know. 1 Quote Link to comment Share on other sites More sharing options...
MLO Posted October 15, 2021 Share Posted October 15, 2021 Hello, i´m facing also the same issue and Nakivo is running on a windows plattform. We urgently need the Windows NBR hotfix! Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 15, 2021 Share Posted October 15, 2021 1 minute ago, MLO said: Hello, i´m facing also the same issue and Nakivo is running on a windows plattform. We urgently need the Windows NBR hotfix! Hi, @MLO! You can use this link for Windows-based installation https://maglar.box.com/s/l34lsb0uuv1nc2cg1imzos8hg5depg5p Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 15, 2021 Share Posted October 15, 2021 On 10/14/2021 at 6:09 AM, calamonici.a said: Hi, I recently applied the patch to the NFR license version to backup free ESXI 7.0.3, but now i am getting an error that SSH needs to be enabled on the host in order to connect. I currently have SSH enabled but still receive the message. Any ideas? Thank you Hi, @calamonici.a! Please create a Support Bundle for further investigation https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm Let me know if you need any help Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 15, 2021 Share Posted October 15, 2021 9 hours ago, JurajZ said: Is there a qnap package and transporter with this version please? Hi, @JurajZ! For the x86-based CPU QNAP NAS, please update your NAKIVO instance with the following latest build to resolve the issue: 1. Director + Transporter - https://drive.google.com/file/d/1d_3HB1SulpLzb4hTKuDfo-UvRDgQwLfI/view?usp=sharing 2. Transporter only - https://drive.google.com/file/d/1LPnGno2DcYv3r9VQT5H7RutE3h_T_mXj/view?usp=sharing This article could be helpful when updating NAKIVO on QNAP - https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Updating-NAKIVO-Backup-and-Replication/Updating-on-QNAP-NAS.htm#Updating2 For other architecture, please let me know the exact model and firmware version of your QNAP NAS. If you have additional questions, don't hesitate to contact me! 1 Quote Link to comment Share on other sites More sharing options...
hmmblah Posted October 15, 2021 Share Posted October 15, 2021 Is there an update for Synology NAS as well? Running into the same issue as above with ESXi/vCenter 7u3. 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 18, 2021 Share Posted October 18, 2021 Hi, @hmmblah! Please create a Support Bundle with a description, and our Support Team will send you an appropriate build. Here is how to create and send a Bundle https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm Let me know if you need any help. Quote Link to comment Share on other sites More sharing options...
Agustín Luis Estévez Posted October 18, 2021 Share Posted October 18, 2021 Hello, i need the quick fix for Nakivo 10.4 Synology NAS package. Please!!, many thanks 1 Quote Link to comment Share on other sites More sharing options...
hmmblah Posted October 18, 2021 Share Posted October 18, 2021 (edited) 9 hours ago, Official Moderator said: Hi, @hmmblah! Please create a Support Bundle with a description, and our Support Team will send you an appropriate build. Here is how to create and send a Bundle Let me know if you need any help. Thanks! Support got me sorted after I sent the bundle like you suggested. Edited October 18, 2021 by hmmblah 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 19, 2021 Share Posted October 19, 2021 14 hours ago, Agustín Luis Estévez said: Hello, i need the quick fix for Nakivo 10.4 Synology NAS package. Please!!, many thanks Hi, @Agustín Luis Estévez! Here is the .spk installer for Synology x86: https://maglar.box.com/shared/static/ukcubab15dlqyzgxscq3jnwnhsli5wdx.spk If you need any further information, don't hesitate to contact me Quote Link to comment Share on other sites More sharing options...
Agustín Luis Estévez Posted October 19, 2021 Share Posted October 19, 2021 Hi, Many thank's, now inventory works but the advice of vcenter not supported version still, hero, i hope the backup works tonight. Thank you very much 1 Quote Link to comment Share on other sites More sharing options...
Jlopez Posted October 21, 2021 Share Posted October 21, 2021 Today we tested 10.5 beta version and still having "The VM cannot be processed. cannot find field: vmOpNotificationToAppEnabled (NoSuchFieldException)" issue, no backup at all. 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted October 21, 2021 Share Posted October 21, 2021 Hi, @Jlopez! It is expected behavior. We just released the quick fix for the backup and replication, which is available on 10.4. However, the new feature introduced by VMware (new hardware support, etc.) is not supported. The full v7.0U3 will be implemented in v10.5, which we expect at the end of October. Let me know if you need any other assistance. Quote Link to comment Share on other sites More sharing options...
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