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Restoring to ESXi and error message "VM cannot be processed Reason: RecoveryBackupDataCopy: Empty VM config (ActionException)"


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a) can anyone help in some desaster recovery situation restoring to ESXi 7.0U3 (via 10.5). We get this error message:

"VM cannot be processed. ... Reason: RecoveryBackupDataCopy: Empty VM config (ActionException)."
But on the ESXI, the vmx files and vmdk disk files are created, but no data transfer happens..
b) As the data is on the backup repositroy, does anyone know a method how to copy-out "just latest" from the repository? We would then copy the disk manually to the ESXi.
Kinda of a typical desaster here and restore not working.
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Hi @Addi,

Please update your NAKIVO to this version (v10.4.1.60330) by using following updaters:

Then, please try to run recovery job again.

If this issue persists, please send us a new Support Bundle with database included https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm 

Kindly specify your ticket ID #118164 in the description.

Let me know if you have any additional questions.

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