Addi Posted November 19, 2021 Share Posted November 19, 2021 Hi, a) can anyone help in some desaster recovery situation restoring to ESXi 7.0U3 (via 10.5). We get this error message: "VM cannot be processed. ... Reason: RecoveryBackupDataCopy: Empty VM config (ActionException)." But on the ESXI, the vmx files and vmdk disk files are created, but no data transfer happens.. b) As the data is on the backup repositroy, does anyone know a method how to copy-out "just latest" from the repository? We would then copy the disk manually to the ESXi. Kinda of a typical desaster here and restore not working. Thanks. 1 Quote Link to comment Share on other sites More sharing options...
Addi Posted November 19, 2021 Author Share Posted November 19, 2021 ..and I see this message on the ESXI "Failed - The attempted operation cannot be performed in the current state (Powered off)" Wel, of course the machine is powered off. Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted November 23, 2021 Share Posted November 23, 2021 Hi @Addi, Please update your NAKIVO to this version (v10.4.1.60330) by using following updaters: Windows: https://maglar.box.com/s/3a3est00yiabap2xzi0x5rhdhlebcl1b Linux: https://maglar.box.com/shared/static/8pknt8sq0b3pjpcqa06frlk4xnle3tce.sh Then, please try to run recovery job again. If this issue persists, please send us a new Support Bundle with database included https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm Kindly specify your ticket ID #118164 in the description. Let me know if you have any additional questions. Quote Link to comment Share on other sites More sharing options...
Addi Posted November 23, 2021 Author Share Posted November 23, 2021 Confirmed this is working now and ticket can be closed. Awesome! Thanks for the help here. 1 Quote Link to comment Share on other sites More sharing options...
Official Moderator Posted November 24, 2021 Share Posted November 24, 2021 @Addi, I'm glad to hear that. If anything, you know where to find me Quote Link to comment Share on other sites More sharing options...
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