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Cannot Add Linux Physical Server to Invenotry


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I cannot add linux physical server to inventory when adding to 35% then get below error.

XXX: Cannot add the machine

An internal error has occurred. Reason: The deployed agent is inaccessible. (TransporterServiceException).

Any idea of this error? is need root account with can ssh login? 





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Based on the described error, we could recommend to check if 9445 and 9446 ports are opened on the affected Linux machine - NAKIVO tries to connect to agent on the first step and then to installed transporter service on these ports.
Also please check and make sure that all requirements for Linux physical machine are met - https://helpcenter.nakivo.com/display/NH/Supported+Platforms#SupportedPlatforms-PhysicalMachineRequirements
In case it still fails, please generate a support bundle http://www.nakivo.com/helpcenter/display/NH/Support+Bundles and send it to support@nakivo.com for further investigation.

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