NAKIVO Backup and Replication Free Edition on Synology DSM 7.0

[Guest]

Hello,

I am trying to install NAKIVO Free on a Synology NAS which is running DSM 7.0. According to the topic in this forum linked below, on DSM 7.0 installation of NAKIVO Free has to be done using the package manager of DSM. However I cannot find any way how to install the free version, since this package only installs the 14 Day Trial Version, and the Package for the free version which I downloaded from NAKIVO isn't installable due to this incompatibility/signing issue.

Could you please advise me on how to get the free version running directly on the NAS without any workarounds like installing it in a VM and using the NAS only as repository?

Thank you in advance!

 

[Official Moderator]

20 hours ago, NakivoFreeUser said:

I am trying to install NAKIVO Free on a Synology NAS which is running DSM 7.0. According to the topic in this forum linked below, on DSM 7.0 installation of NAKIVO Free has to be done using the package manager of DSM. However I cannot find any way how to install the free version, since this package only installs the 14 Day Trial Version, and the Package for the free version which I downloaded from NAKIVO isn't installable due to this incompatibility/signing issue.

Could you please advise me on how to get the free version running directly on the NAS without any workarounds like installing it in a VM and using the NAS only as repository?

Thank you in advance!

 

Hello, @NakivoFreeUser We have checked with our Level 2 engineer and got their confirmation. We are so sorry for this inconvenience. NAKIVO Free version does not support DSM 7.0. Should you need any further information, please do not hesitate to contact us. Best regards

[Rolando_Ramirez]

Hello. There's a message in the download page:  The installer for Synology DSM 6 is available on our website. The DSM 7 package is undergoing the Synology verification process and will be available in a few weeks. You can download the package for DSM 7 only from the Synology Package Center.

Any timeline ?

thanks!

[Official Moderator]

On 11/9/2022 at 8:04 PM, Rolando_Ramirez said:

Hello. There's a message in the download page:  The installer for Synology DSM 6 is available on our website. The DSM 7 package is undergoing the Synology verification process and will be available in a few weeks. You can download the package for DSM 7 only from the Synology Package Center.

Any timeline ?

thanks!

Hello @Rolando_Ramirez

Thank you for your patience during our investigation.

>>> There's a message in the download page:  The installer for Synology DSM 6 is available on our website. The DSM 7 package is undergoing the Synology verification process and will be available in a few weeks. You can download the package for DSM 7 only from the Synology Package Center. Any timeline ? 

According to the latest improvements in DSM7, all installation packages should comply with more strict security requirements, than it was previously.
Synology does not allow updating the NAKIVO package manually on the Synology Web Console. 
You need to install NAKIVO on Package Center and the latest version of NAKIVO on Package Center is 10.6.1. Currently, version 10.7.2 is being reviewed by the Synology team and it is expected to be available on Package Center soon. 
You can update manually to the 10.7.2 version using .sh file via SSH console by performing the following steps:

1. Install the NAKIVO version 10.6.1 via Synology AppCenter

2. Download the newest NAKIVO version installation script for Synology NAS:

- x86_64 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.7.2.69768_Updater_Synology_x86_64.sh
- armv7 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.7.2.69768_Updater_Synology_arm_v7.sh
- armv8 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.7.2.69768_Updater_Synology_arm_v8.sh

3. Copy the downloaded file to your Synology somewhere, for example to /tmp via WinSCP or SSH:

cd /tmp && wget  https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.7.2.69768_Updater_Synology_x86_64.sh

4. Stop NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Stop

5. Connect to Synology via SSH (Putty) using an admin account.

6. Get root privileges running the following command:

sudo -i

enter your admin password when prompted

7. Run the following commands to replace the existing NBR director with the newest version:

chmod +x NAKIVO_Backup_Replication_v10.7.2.6976_Updater_Synology_x86_64.sh

./NAKIVO_Backup_Replication_v10.7.2.6976_Updater_Synology_x86_64.sh

8. Start NAKIVO services if needed: Package center -- Installed -- NAKIVO -- Action -- Start

We are looking forward to hearing from you. Should you need any further information, please do not hesitate to contact us.

[Rolando_Ramirez]

Hello. Thanks for the answer but you're confused, this post/thread is about the FREE version of Nakivo on DSM 7 and not how to upgrade to the latest version.

[Official Moderator]

21 hours ago, Rolando_Ramirez said:

Hello. Thanks for the answer but you're confused, this post/thread is about the FREE version of Nakivo on DSM 7 and not how to upgrade to the latest version.

@Rolando_Ramirez

Thank you for getting back to us. Unfortunately, for now, there is no free version of NAKIVO for Synology DSM 7+. Thank you so much for your attention and participation. We are looking forward to hearing from you.

[Stegerius]

Good evening,

so, its almost 2 years later, we are at Nakivo version 10.11.2 and there is still no working FREE installier for Synology NAS systems?
Why do you even provide a download link to a Synology package which cannot be installed?

I mean, thats a joke, right?

Other applications like Plex can be installed or updated through downloaded spk-files without any problems.
Only Nakivo seems not to be able to get that fixed?
DSM 7 has been released in 2021 and you have still not been able to fix that or find any way to support the FREE users?

I am an enterprise admin, currently using Competitor, and I always found Nakivo very interesting.
But the fact, that you're letting down the free community users with their Synology 7 devices always kept me from tying to change to Nakivo in my company.

I am really sorry, but thats a shame...

Best regards,
Lorenz

[The Official Moderator]

14 hours ago, Stegerius said:

Good evening,

so, its almost 2 years later, we are at Nakivo version 10.11.2 and there is still no working FREE installier for Synology NAS systems?
Why do you even provide a download link to a Synology package which cannot be installed?

I mean, thats a joke, right?

Other applications like Plex can be installed or updated through downloaded spk-files without any problems.
Only Nakivo seems not to be able to get that fixed?
DSM 7 has been released in 2021 and you have still not been able to fix that or find any way to support the FREE users?

I am an enterprise admin, currently using Competitor, and I always found Nakivo very interesting.
But the fact, that you're letting down the free community users with their Synology 7 devices always kept me from tying to change to Nakivo in my company.

I am really sorry, but thats a shame...

Best regards,
Lorenz

Hi @Stegerius

Unfortunately, the NAKIVO Backup & Replication Free Edition does not support DSM 7.0.

If you need any further information, please do not hesitate to contact us.

[Stegerius]

7 hours ago, The Official Moderator said:

Hi @Stegerius

Unfortunately, the NAKIVO Backup & Replication Free Edition does not support DSM 7.0.

If you need any further information, please do not hesitate to contact us.

Yes, we already know.

But why? And how will you proceed with that?
Why are you supporting QNAP and other NAS brands, but not Synology?

[The Official Moderator]

16 hours ago, Stegerius said:

Yes, we already know.

But why? And how will you proceed with that?
Why are you supporting QNAP and other NAS brands, but not Synology?

Hi @Stegerius

To make this possible, we have sent an updated DSM 7.0 package to Synology for validation. 
Our team is still working with Synology and there is no ETA at the moment. We will let you know once it's ready.

[Stegerius]

On 7/19/2024 at 2:45 PM, The Official Moderator said:

Hi @Stegerius

To make this possible, we have sent an updated DSM 7.0 package to Synology for validation. 
Our team is still working with Synology and there is no ETA at the moment. We will let you know once it's ready.

But you managed to get a full version running on DSM7, how is that possible?

So I assume you are having a Nakivo version, officially compatible and running with DSM 7.
Isn't it just a licensing thing? Why not letting the free users install the regular version from the DSM store, register for a free license and enter this one into the Nakivo version, tunring it into the Free version?

Is it so very difficult?

[The Official Moderator]

On 7/22/2024 at 5:39 AM, Stegerius said:

But you managed to get a full version running on DSM7, how is that possible?

So I assume you are having a Nakivo version, officially compatible and running with DSM 7.
Isn't it just a licensing thing? Why not letting the free users install the regular version from the DSM store, register for a free license and enter this one into the Nakivo version, tunring it into the Free version?

Is it so very difficult?

Hi @Stegerius

Supporting DSM 7 is now in progress.

It's not about the license things. Synology manages the DSM store and a compatible version, and Synology needs to validate the build before publishing, and it's planned to send the 10.11.3 GA builds.

We will definitely let you know once it's ready.

[Stegerius]

Thats really good news, thanks for the update on that topic!

[Rolando_Ramirez]

On 9/11/2024 at 1:24 AM, The Official Moderator said:

Hi @Stegerius

Supporting DSM 7 is now in progress.

It's not about the license things. Synology manages the DSM store and a compatible version, and Synology needs to validate the build before publishing, and it's planned to send the 10.11.3 GA builds.

We will definitely let you know once it's ready.

Hello. any news ?

[The Official Moderator]

On 10/3/2025 at 5:53 PM, Rolando_Ramirez said:

Hello. any news ?

To install NAKIVO on Synology DSM7, please follow the steps in the article below:

https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Installing-NAKIVO-Backup-and-Replication/Installing-on-Synology-NAS/Installing-on-Synology-NAS-via-Package-Center.htm

Manual installation by SPK file from the NAKIVO site is not supported on DSM7. 

To update NAKIVO on Synology DSM7, please follow the steps in this article:

https://helpcenter.nakivo.com/Knowledge-Base/Content/Installation-and-Deployment-Issues/Updating-Manually-on-Synology-NAS.htm?Highlight=dsm

[Rolando_Ramirez]

hello. this thread/topic is about the free edition on DSM7. the instructions you provided don't apply.

[The Official Moderator]

On 10/7/2025 at 11:42 PM, Rolando_Ramirez said:

hello. this thread/topic is about the free edition on DSM7. the instructions you provided don't apply.

NAKIVO Free edition is not available for DSM-7. This is a limitation on the DSM-7 side.

 

[Stegerius]

On 10/9/2025 at 10:55 AM, The Official Moderator said:

NAKIVO Free edition is not available for DSM-7. This is a limitation on the DSM-7 side.

 

No, it's not! If it would be a problem on the DSM 7 side, other applications like Plex etc. wouldn't work, too.

It is a problem on Nakivo side, that you just DON'T WANT to support it!

And if it would be a problem on DSM 7 side, why is your regular package working?
It's in your hands to get the free package working, not on DSM 7 side.

Maybe it would just be easiert to maintain only one package and create a new license tier for Nakivo Free licenses.

[The Official Moderator]

On 1/5/2026 at 5:06 PM, Stegerius said:

No, it's not! If it would be a problem on the DSM 7 side, other applications like Plex etc. wouldn't work, too.

It is a problem on Nakivo side, that you just DON'T WANT to support it!

And if it would be a problem on DSM 7 side, why is your regular package working?
It's in your hands to get the free package working, not on DSM 7 side.

Maybe it would just be easiert to maintain only one package and create a new license tier for Nakivo Free licenses.

Dear @Stegerius, 
As mentioned in the forum thread, the NAKIVO Free Edition Synology installer is available only for Synology DSM 6.

The support of DSM-7 for the free edition is expected in the future, but there is no ETA for it yet.