Backup of mobile devices

[AalHai]

our company is already using nakivo as a backup solution for our servers, now i would like to add a backup job for our physical clients (notebooks in our case), problem is that due to the nature of our workflows a lot of our ork is done on premises of the customer, and it is not predictable when the notebooks in question are connected to our internal network.

this makes a regular scheduled backup job very impractical, since at any given point in time the devices may or may not be connected to our internal network.

is there a way to initiate a backup of a notebook automatically when said notebook connects to our internal network ?

[AalHai]

1 hour ago, AalHai said:

our company is already using nakivo as a backup solution for our servers, now i would like to add a backup job for our physical clients (notebooks in our case), problem is that due to the nature of our workflows a lot of our ork is done on premises of the customer, and it is not predictable when the notebooks in question are connected to our internal network.

this makes a regular scheduled backup job very impractical, since at any given point in time the devices may or may not be connected to our internal network.

is there a way to initiate a backup of a notebook automatically when said notebook connects to our internal network ?

edit: we have an enterprise essentials license

[Official Moderator]

7 hours ago, AalHai said:

edit: we have an enterprise essentials license

@AalHai Thank you for being so patient during our investigation.

Sorry to inform you, but this functionality is not implemented yet. 

Moreover, we have a limitation in our release notes: "Connection with the Transporter on a Windows 10 physical machine will be lost when it goes into sleep mode or restarts after installing system updates" see this article for more details ( https://helpcenter.nakivo.com/display/RN/v10.6+Release+Notes ).

Please let us know how critical this feature is for your company and how many laptops you are planning to back up so we can create a feature request and set an appropriate priority for it.

Keep us informed of your results. We are looking forward to your feedback.

Should you need any further information, please do not hesitate to contact us.

[AalHai]

9 hours ago, Official Moderator said:

@AalHai Thank you for being so patient during our investigation.

Sorry to inform you, but this functionality is not implemented yet. 

Moreover, we have a limitation in our release notes: "Connection with the Transporter on a Windows 10 physical machine will be lost when it goes into sleep mode or restarts after installing system updates" see this article for more details ( https://helpcenter.nakivo.com/display/RN/v10.6+Release+Notes ).

Please let us know how critical this feature is for your company and how many laptops you are planning to back up so we can create a feature request and set an appropriate priority for it.

Keep us informed of your results. We are looking forward to your feedback.

Should you need any further information, please do not hesitate to contact us.

would it not be possible to use the cli to create a script that remotely initiates a backup job and simply have said script run everytime the notebook is booted up ?

this would obviously fail in case the notebook is connected to a different network, but should successfully start the backup of the notebook in case it is connected to the company network 

[Official Moderator]

2 hours ago, AalHai said:

would it not be possible to use the cli to create a script that remotely initiates a backup job and simply have said script run everytime the notebook is booted up ?

this would obviously fail in case the notebook is connected to a different network, but should successfully start the backup of the notebook in case it is connected to the company network 

 

@AalHaiThank you for getting back to us!

 

In this case, we could recommend the following workaround:

 

1. Create a script on the NAKIVO director's side with the following actions (please note that there should be a separate script for each physical machine that should be backuped):

 

- Refresh the transporter that is assigned to a necessary physical machine.

- Start the backup job for a necessary physical machine.

 

2. Create a task on the physical machine side that will initiate the above script remotely on some trigger (boot, wake up etc.).

 

At the same time, such workflow was not tested by our QA Team, and we could not guarantee its reliability.

 

Thank you so much for your attention and participation. 

We are looking forward to your feedback soon