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I need to restore 1 file from a LINUX server. I have a Recovery Server with Ubuntu 20.04, which I've always used to do this kind of task. I am no longer able to restore. The process starts, but the JOB stops afterwards. Disks are not mounted on the linux server to be able to recover files. I collected a lot of responses in the all_logs_except_inventory.log file, the most relevant ones I put below. Nakivo version is 10.4.1 (build 59587 from 21 Oct 2021) 1 Aug 2023 at 21:00:05 (UTC -03:00)" recovery point. The backup object resides on "Onboard repository" repository. Repository UUID: "84ccb8c1-dd53-4a73-9cd8-e440d9508340". Transporter host: "10.5.1.126". Agent host: "192.168.0.150". 2023-08-14T18:52:15,696 [ERROR][Flr] Open Virtual Mount Session Dump. 2023-08-14T18:50:35,449 [INFO ][Flr] [User-1/memphis] [505b0e4c-61bc-4c22-83fa-428af0f7b7e0] Accessing "LDAP - Produção" backup object to process "Recovery point Fri, 11 Aug 2023 at 21:00:05 (UTC -03:00)" recovery point. The backup object resides on "Onboard repository" repository. Repository UUID: "84ccb8c1-dd53-4a73-9cd8-e440d9508340". Transporter host: "10.5.1.126". Agent host: "192.168.0.150". 2023-08-14T18:52:15,696 [ERROR][Flr] Open Virtual Mount Session Dump 2023-08-14T18:52:19,237 [ERROR][Flr] com.company.product.api.plugin.misc.GenericException: Transporter internal error 2023-08-14T18:52:25,551 [ERROR][Events] [User-1/memphis] rts.disk.mount.recovery.complete: DiskMountCompletedEvent{title='activity.recovery.disk.mount.complete.title.fail', description='activity.recovery.disk.mount.complete.text.fail', transient='null'} In the filesystem log I found this: Aug 14 18:37:02 srvrestore multipathd[770]: sda: add missing path Aug 14 18:37:02 srvrestore multipathd[770]: sda: failed to get udev uid: Invalid argument Aug 14 18:37:02 srvrestore multipathd[770]: sda: failed to get sysfs uid: Invalid argument Aug 14 18:37:02 srvrestore multipathd[770]: sda: failed to get sgio uid: No such file or directory Aug 14 18:37:03 srvrestore multipathd[770]: sdb: add missing path Aug 14 18:37:03 srvrestore multipathd[770]: sdb: failed to get udev uid: Invalid argument Aug 14 18:37:03 srvrestore multipathd[770]: sdb: failed to get sysfs uid: Invalid argument Aug 14 18:37:03 srvrestore multipathd[770]: sdb: failed to get sgio uid: No such file or directory