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  3. We’re excited to announce that NAKIVO has expanded the range of supported platforms to include Proxmox VE! The agent-based backup support for Proxmox VM data features: • Full and incremental, image-based backups of Proxmox VM data, applications and operating system • Backup copy to remote sites, public clouds, other S3-compatible platforms and tape • Full VM data recovery to an identical VM on the same hypervisor using bare metal recovery • Instant recovery of files and app objects to the original or a custom location Download the full-featured Free Trial of NAKIVO Backup & Replication and start protecting your Proxmox VM data today. DOWNLOAD NOW
  4. Last week
  5. Hello @Ana Jaas, thanks for reaching out. To be able to provide the steps to take, we need more information about your NAS devices. Could you please provide us with the specifications of your NAS devices? We'll need details such as the model, operating system version, and CPU version. This information will enable us to guide you through updating the Transporter to match the version of the Director. Alternatively, you can navigate to Expert Mode: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm?Highlight=expert mode and enable system.transporter.allow.old to address the compatibility issue. If you find these steps challenging or would prefer direct assistance, we're more than willing to schedule a remote session to help you navigate through the process: support@nakivo.com. Looking forward to your response.
  6. Hi, I have a problem, apparently of incompatibility of versions, I am working on the most recent version of nakivo, that is 10.11 and I have two nas devices, one with transporter version 10.8 and another with version 10.5, when I try to add them to the nodes, I get the following error. My solution is to downgrade the version to 10.8 or similar, but I can't find the resources on the official website. Could you help me get past versions of nakivo? If you guys have any other solution ideas or suggestions, I'm open to trying.
  7. @SysErr Thank you for your patience as we looked into your backup copy job to Backblaze B2. We've reviewed the logs and found no errors with the "Clone-Nakivo-to-Backblaze" job. With backups to S3 storage types like AWS, Backblaze, or Wasabi, there may be periods of time when no data transfers are happening. This typically happens at the end of the backup process. At this stage, NAKIVO makes an API call to move data from a temporary "transit" folder to the repository. Depending on how much data there is, this moving step can take a while, and during this time, you won't see any data transfers happening on our side. To help with this and improve your backup job performance, we recommend setting your backup jobs to the "active" full backup type for any backups to S3 storage. Also, to prevent any overlap and ensure both your clone and original backup jobs run without issues, it's a good idea to schedule them with more time in between. This gives the clone job enough time to finish up, considering the extra time needed for data to move to the cloud storage. We're here if you need more help or have other questions. Your feedback helps us make our service better for everyone.
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  9. Hello @SysErr, to assist you with your request, please send us a support bundle. It contains log files and system information that will help us identify the problem and provide a resolution. Please remember to include the main database and specify your ticket ID #244546. The instructions on how to generate and send a support bundle can be found in the NAKIVO Help Center at the following link: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm We look forward to your reply and assisting you further.
  10. I am encountering a significant issue with a "Clone Backup to Backblaze" job that I've set up. The task is designed to transfer all my backups, totaling 1.4 TB, to Backblaze using a 275mbit/s internet connection. Based on my calculations, I anticipated the job would complete within 13-14 hours. However, after 43 hours and 30 minutes, the progress is only at 88.5%. Initially, the transfer rate peaks between 200-300mbit/s, which aligns with my expectations. But, a few hours into the job, the speed dramatically drops to as low as 0.01 mbit/s and stays minimal for extended periods, vastly underutilizing my available bandwidth as confirmed by speedtest.net results. Additionally, there's a scheduling conflict that exacerbates the situation. While the "Clone Backup to Backblaze" job is ongoing, the original backup process starts, writing data to the same source targeted by the clone job. I've tried to mitigate this by scheduling the clone job to run over the weekend, ensuring it has ample time to complete before the original backup resumes on Monday. Despite these adjustments, the issue persists. Could you please provide guidance or solutions to address the following concerns? The drastic fluctuations in data transfer speed, particularly the periods of significantly reduced speed. Strategies to prevent scheduling conflicts between the clone and original backup jobs, ensuring both can complete without interference. Thank you for your assistance.
  11. Live Webinar: The Ultimate Guide to VM Backup and Recovery with NAKIVO Special Offer for Attendees *Attend the webinar and get a chance to win: $50 Amazon eGift Card in one of three lucky draws during the webinar. $25 Amazon eGift Card for completing a quick post-webinar survey. Learn more Protecting data in virtual environments requires a thorough understanding of potential threats and vulnerabilities and a dedicated data protection solution for virtualized workloads. Register for our upcoming webinar, where we discuss the threat landscape and best practices you need to protect your VMs. Discover how NAKIVO backup for virtualization platforms can provide the optimal solution for your data protection needs. What it covers: Overview: Potential threats to virtual environments Tools: NAKIVO backup for virtualization platforms Tips: Best practices for data protection in virtual environments. Real-life Scenarios: Case studies of customers achieving their VM data protection goals. Technical Demo: Showcasing NAKIVO Backup & Replication capabilities for virtual workload protection. Q&A session: Insights from experts in virtual environment protection. When to attend Tuesday, March 5, 2024 Americas: 11 AM – 12 PM EST EMEA: 5 PM – 6 PM CET REGISTER NOW *Terms and conditions apply
  12. @irek.tom, @Quinn F I'll forward your requests to our development team for more information. Thank you
  13. Yes, native support for Proxmox VMs is under investigation. However, you can already use agent-based backup for Proxmox. This should allow you to back up and recover Proxmox data the way you would back up your Windows or Linux machines. We’ll share the workflow here soon. Stay tuned!
  14. Special Offer for Attendees *Attend the webinar and get a chance to win: $50 Amazon eGift Card in one of three lucky draws during the webinar. $25 Amazon eGift Card for completing a quick post-webinar survey Learn more Virtualization technologies like VMware and Hyper-V enable businesses to optimize their resources and reduce costs associated with hardware and maintenance. However, they also come with potential security risks to data that require precautions to be taken. Register for this upcoming webinar to learn the strategies and tools you need to combat data loss threats in virtual environments. Learn why NAKIVO Backup & Replication is the ultimate solution for your virtual backup and recovery needs. What it covers: Overview: Potential threats to virtual environments Tools: NAKIVO backup for virtualization platforms Tips: Best practices for data protection in virtual environments. Real-life Scenarios: Case studies of customers achieving their VM data protection goals. Technical Demo: Showcasing NAKIVO Backup & Replication capabilities for virtual workload protection. Q&A session: Insights from experts in virtual environment protection. When to attend Tuesday, March 5, 2024 Americas: 11 AM – 12 PM EST EMEA: 5 PM – 6 PM CET REGISTER NOW *Terms and conditions apply
  15. Following up on your query, we recommend that you set up NAKIVO Backup & Replication in multitenant mode and create remote tenants for managing multiple customers through one central Director. Here's a quick guide: - To add customers as remote tenants, you should install an independent instance of NAKIVO Backup & Replication with its own license at each remote site. - Ensure the cloud-based multitenant NAKIVO Backup & Replication is accessible via a public IP and two ports for remote access. - Manage all tenants from the central multitenant installation. Each remote site remains independent, ensuring jobs continue even with connectivity issues. - No need to open any ports on the customer's side. - This setup addresses your concerns about firewall configurations while offering centralized management. Please don't hesitate to contact our engineers if you need a demo or assistance.
  16. Hello @NiclasE, To address your questions and provide you with a tailored solution that meets your specific needs, we highly recommend booking a live demo with a NAKIVO engineer. During this 30-minute session, you can get answers to your questions and assistance if needed to set up the solution in a way that works best for your requirements: https://www.nakivo.com/how-to-buy/request-demo/ Best regards
  17. @asecomputers Hello Alex, thank you for reaching out with your suggestion regarding self-service license management. Currently, we don't have this feature in our roadmap, but we see the value it could bring to our partners. I'll forward your request to our Product Development Team for consideration. We appreciate your feedback and are always looking for ways to improve. Best regards.
  18. Hi, I'm new to this forum so excuse me if this topic already have been discussed (didn't find any though). My company is hosting and helping multiple customers, both in our hosting and onprem environments. I've been working with Nakivo before but only on onprem installations with one setup per customer (local vcenter and esxi access). But what I now would like to be able to do is to have one central director that we manage multiple customers in. From what I can see in the docs the setup should then consist of a Director with transport and repos centrally, transport agent at the customer site with Direct connect enabled. Agents on physical machines. But the main problem is that we need to open ports in the customer FW to the transport agent server. And if we have a customer that doesn't allow access to vCenter and only allow agent based backups we still need to add a transport and open FW to that. Is that correct? Is there no alternative to have agents talk to our transport and/or director centrally without opening any firewall inbound on the customer side? Hope my question makes sense.
  19. Hi, We are setup with the multi tenant director and are constantly selling our services to our customer base - is there a way, or a plan on the roadmap etc to enable us to increase our number of licenses without having to do it over email with you guys? Whilst they are quick, it wouldn't be as quick as doing it myself etc. Cheers Alex
  20. @mururoa A Transporter consumes approximately 256MB of RAM per task, such as one VM disk. For ten concurrent tasks, the consumption would be around 2 CPUs and 2.5 GB of RAM, plus the CPU and RAM usage of the operating system where the Transporter is installed. Therefore, with your setup of 4 CPUs and 4 GB of RAM, it is estimated that you can efficiently handle about 8-12 concurrent tasks running simultaneously. Should you require any further clarification or have additional questions, please do not hesitate to reach out, and the Support Team will be more than happy to assist you further, use the email support@nakivo.com. Thank you.
  21. mururoa

    Max load

    Hi there, I'm optimizing my nakivo configuration right now. I wonder how to determine what is the best max load for a transporter. I guess bottleneck will not be the network because network speed is usually under 5 Gb and max speed I saw is 16 Gb (once). Cpu usage is like 25%. Free memory is over 2 GB. I/O seems not so high but activity is low for now. So using a dedicated transporter with 4 vcpu and 4 GB of ram, what is the optimum load ? Regards
  22. @Gavino, thank you for your feedback and your vote for XCP-NG/XOA support in NAKIVO Backup & Replication. We understand the importance of this feature for our users who are seeking alternatives to the vSphere platform, especially in light of recent developments. Your comment, alongside @Alex.cartus's request, has been taken into consideration and forwarded to our product team.
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