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  2. The new v11.2.2 release for NAKIVO Backup & Replication is now available for download. The latest update adds support for Proxmox VE 9.1 and 9.2, compatibility with VMware Cloud Foundation 9.1, Real-Time Replication support for vSphere 9.1, new NAS backup licensing and a range of reliability and usability improvements. What’s New in v11.2.2? Proxmox VE 9.1 and 9.2: Full backup and recovery support for workloads running on the latest Proxmox VE releases. VMware Cloud Foundation 9.1: Compatibility support for the vSphere components in VMware Cloud Foundation 9.1. Real-Time Replication support for vSphere 9.1: Continuous replication for vSphere 9.1 workloads with fast replica failover and RPOs as low as 1 second. NAS Licensing: New TB-based subscription SKUs for file share backup capacity, with licensing UI updates to track purchased and consumed capacity. Buffalo NAS Deployment: Deploy NAKIVO Backup & Replication directly on Buffalo NAS devices running Windows OS. Expanded Platform Compatibility: Fresh support updates across ESXi, vCenter Server, VMware Cloud Director, Nutanix, Linux, Windows, Dell EMC, QNAP, Oracle RMAN and more. Additional bug fixes and performance improvements across the platform. For the full list of improvements and fixes, check out the release notes. Get Started with v11.2.2 Update your NAKIVO Backup & Replication instance to access the latest platform support and improvements. UPDATE TO v11.2.2
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  4. Dear @opk.giandomenico Thanks for the feedback. We understand that frequent releases combined with strict version parity can create additional overhead for MSP environments with many tenants. Unfortunately, there’s currently no workaround for the matching-version requirement. We take feedback like this into consideration when evaluating future improvements to release management and update workflows for MSP environments.
  5. Considering i've updated Director and all customer one week ago and considering 11.2.2 has been released something like some days ago now i need to update all again. It need alot of time..
  6. Hello @opk.giandomenico, MSP Director and remote tenant deployment need to be on the exact same version and build. There is no workaround for this.
  7. Microsoft has confirmed the retirement timeline for Exchange Web Services (EWS) in Exchange Online. The retirement happens in phases: August 31, 2026: Recommended deadline to complete configuration for zero disruption. October 1, 2026: EWS disabled by default for tenants without an allow list configured (Backups will start failing). April 1, 2027: Microsoft will permanently shut down EWS with no exceptions. What NAKIVO users need to do NAKIVO Backup for Microsoft 365 uses EWS for Exchange Online and group mailbox backups. Affected users need to add the Azure Client ID for their NAKIVO Backup & Replication instance to the AppID allow list for their tenant before August 31, 2026. How to Configure the EWS Allow List: We have published a full, step-by-step walkthrough in our Help Center and it takes only a few minutes to complete: View the EWS allow‑list instructions. Note: Complete the configuration by the end of August to ensure that user, group and shared mailbox backups continue to run in NAKIVO Backup & Replication before Microsoft begins disabling EWS.
  8. Is version parity required between the MSP Director and the remote tenant's NAKIVO deployment, or is there a workaround to connect them despite a version mismatch? Updating the MSP Director and every customer's instance every time is too time-consuming. MSP Director version: 11.2.1.104556 Remote Tenants: 11.2.2.108504
  9. Hi @mdhanis, To assist you with your request, we kindly ask you to send us a support bundle. It contains log files and system information that will help us identify the problem and provide a resolution. Please make sure to enable the option "include main database" during the bundle creation and specify your ticket ID #421908. The instructions on how to generate and send a support bundle can be found in the NAKIVO Help Center at the following link: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm Thank you for choosing NAKIVO.
  10. I'm having an issue when I run a full VM recovery on VMware vSphere 8. The issue is: “An error has occurred while recovering one or more virtual disks of the ‘VM-Name’ backup.”
  11. Hi @Jesa974, Thank you for your patience during our investigation. In order to clear all events from NAKIVO, please open Expert mode, go to "Actioons" tab and remove all events as shown on the attached screenshot https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm
  12. NAKIVO Backup & Replication v11.2.1 adds full support for Proxmox VE 9.2, along with two fixes affecting Proxmox backup jobs. What's new for Proxmox VE: Full support for Proxmox VE 9.2 Fixed an issue where backup jobs could fail while creating temporary overlay files Fixed an issue where a source VM could crash after a failed backup when a manual snapshot existed on the Proxmox VE host Also included in v11.2.1: Support for VMware vSphere 9 in Real-Time Replication workflows For mixed environments, v11.2 also introduced several capabilities: OAuth 2.0 support for email configuration Support for Ceph S3-compatible storage as a backup target Proxmox VE change-tracking reminder: Native change-tracking behavior depends on the VM disk format: QEMU: The dirty bitmap persists across VM restarts, allowing incremental backups to continue using native change tracking. RAW: The dirty bitmap is non-persistent. Restarting the VM resets it, so the next incremental backup uses NAKIVO’s proprietary change-tracking method. We recommend updating NAKIVO Backup & Replication to v11.2.1 to add Proxmox VE 9.2 support and apply the latest fixes. Update to v11.2.1 Now
  13. Scaling your MSP business shouldn’t mean scaling your overhead. Register for NAKIVO’s hands-on workshop and learn how to build managed backup and disaster recovery services using one MSP-optimized solution: NAKIVO Backup & Replication. In this 60-minute session, you’ll be the one doing the work inside a test environment, from tenant management to backup, recovery and DR workflows. What you’ll be doing: Multi-tenant deployment and tenant management MSP Console, RBAC, white-label branding and self-service access Backup, backup copy, replication and recovery jobs MSP Direct Connect for remote client environments Disaster recovery workflows for MSP service delivery You’ll walk away with practical experience you can use when building or expanding managed backup and DR services for your clients. When to attend: Thursday, July 23 2026 4 PM – 5 PM CEST | 10 AM – 11 AM EDT Limited seats (only 10 participants). Register now.
  14. Hi @Gavino, Thank you for confirming that the hotfix resolved the certificate issue. This will help other users experiencing the same problem.
  15. Hi sorry for the delay. I just wanted to confirm that this fixed the certificate issue for the Nakivo transporter on my x86_64 on my QNAP NAS - thank you.
  16. Hi @Gianluigi, Please check whether there is any disk maintenance (e.g., defragmentation) running inside the machine, as this could affect the disk system at the block level and the incremental backup size.
  17. I would like to clear all Nakivo events but using "System Settings > Store system events for the last 5 days" I can't clear all the events.
  18. BaaS and DRaaS can be highly profitable for MSPs, but only if service delivery stays efficient as the customer base grows. Register for NAKIVO’s hands-on workshop and learn how to deliver full-stack data protection services to a diverse client base – all from a single MSP-friendly console. What you’ll be doing: Deploy NAKIVO Backup & Replication in a test environment Manage local and remote tenants from the MSP Console Set up MSP Direct Connect for secure remote access Configure backup, backup copy, replication and recovery jobs Build automated disaster recovery sequences Apply your branding to NAKIVO Backup & Replication When to attend: Thursday, July 23 2026 4 PM – 5 PM CEST | 10 AM – 11 AM EDT This is not a watch-only session. You’ll work in a test environment and configure the key MSP workflows yourself. Limited seats (10 participants) Register now
  19. Hi, I scheduled a backup on Wasabi. After the first full backup, the incrementals followed correctly. On a certain date, even though it shows the backup as incremental, they seem like full backups based on the space used. Can you help me? Thanks
  20. Dear @Gavino, Our development team has provided a new build (11.2.1.106615) to fix your current issue. You can update your NAKIVO to the custom build below, which includes a hotfix for the certificate issue in the QNAP App Center. + QNAP transporter x86_64: https://maglar.box.com/s/c1itcwaj3xvbk80f7uenqhuhbh5tqruy + QNAP transporter ARMx64: https://maglar.box.com/s/vgqqp8lonmyxh8a8jdaewbs0u282n1a9 + QNAP x86_64: https://maglar.box.com/s/qymklfu6na6tx97zf29out7r9t3qlu3m + QNAP ARMx64: https://maglar.box.com/s/84a4xyn95l3gggjb0s5eumwlsf4t09yj - Refer to this article to update your NAKIVO instance: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Updating-NAKIVO-Backup-and-Replication/Updating-on-QNAP-NAS.htm Before the upgrade, please ensure the SaaS/ CIFS/ NFS repository type is detached https://helpcenter.nakivo.com/User-Guide/Content/Settings/Backup-Repositories/Managing-Backup-Repositories/Detaching-Backup-Repositories.htm
  21. Please generate and send us a support bundle and make sure to include the main database. Steps to generate the support bundle: Log in to NAKIVO Backup & Replication. Click the account icon in the top-right corner and select Support Bundle. Make sure the Include database (or Include main database) checkbox is selected before generating the bundle. Please reference the ticket #413664 when replying.
  22. Theese are info about qcow files failed to consolidate on proxmox. 043c65d6-b6f5-4f39-b27d-74ac7c31eb1a.qcow2 7f552c38-ead4-4221-b94e-760aa06f0901.qcow2 root@prxtichos:/opt/nakivo/bptmp# qemu-img info 043c65d6-b6f5-4f39-b27d-74ac7c31eb1a.qcow2 image: 043c65d6-b6f5-4f39-b27d-74ac7c31eb1a.qcow2 file format: qcow2 virtual size: 50 GiB (53687091200 bytes) disk size: 64.5 KiB cluster_size: 65536 backing file: /dev/zvol/ssd_pool/vm-100-disk-1 backing file format: raw Format specific information: compat: 1.1 compression type: zlib lazy refcounts: false refcount bits: 16 corrupt: false extended l2: false Child node '/file': filename: 043c65d6-b6f5-4f39-b27d-74ac7c31eb1a.qcow2 protocol type: file file length: 640 KiB (655360 bytes) disk size: 64.5 KiB root@prxtichos:/opt/nakivo/bptmp# qemu-img info 7f552c38-ead4-4221-b94e-760aa06f0901.qcow2 image: 7f552c38-ead4-4221-b94e-760aa06f0901.qcow2 file format: qcow2 virtual size: 50 GiB (53687091200 bytes) disk size: 64.5 KiB cluster_size: 65536 backing file: /dev/zvol/ssd_pool/vm-100-disk-1 backing file format: raw Format specific information: compat: 1.1 compression type: zlib lazy refcounts: false refcount bits: 16 corrupt: false extended l2: false Child node '/file': filename: 7f552c38-ead4-4221-b94e-760aa06f0901.qcow2 protocol type: file file length: 640 KiB (655360 bytes) disk size: 64.5 KiB This is the nakivo error: My question is, i have to consolidate the most recent file because the are 2 overlay file.
  23. Hi @opk.giandomenico, Could you give us a bit more context on where NAKIVO is involved here? We want to make sure we can actually help! If it's a Proxmox issue, it is better to contact the Proxmox support team.
  24. Hello @Gavino, We want to provide you with an update on the status of your case. Our development team is investigating the issue and working to find a resolution as quickly as possible. We expect to have another update within the next few days, and we will keep you posted on the progress. Thank you for your patience and understanding throughout this process.
  25. Hello, i have a consolidation error on a proxmox environment, i have 2 overlay files to consolidate on the same vm, i think that i have to consolidate the most recent one. What i have to do with the the older overlay file? could i remove it is there a best practice to follow and avoid data corruption? Best regards
  26. Want to know how MSPs win deals these days? They don’t win on price or features. They win because they know how to answer the one question prospects often ask: "What happens if we get hit by ransomware tomorrow?" Register for NAKIVO’s live webinar to learn how to turn your backup pitch into a cyber resilience service customers actually want to buy. What it covers: How buyer expectations have shifted from backup to resilience How to sell cyber resilience with even higher margins What ransomware protection and DR capabilities MSPs need to deliver Real use cases & case studies Live technical demo & Q&A When to attend July 9, 2026 EMEA: 11 AM – 12 PM CEST AMERICAS: 11 AM – 12 PM EDT REGISTER NOW
  27. Backup is no longer an MSP differentiator. What customers really value is the MSP’s ability to keep operations running after a ransomware or a disaster. That’s what sells now. If your backup pitch is getting harder to land, register for NAKIVO’s live webinar to learn how to win more business by focusing on ransomware resilience—a service customers actually want to buy. What it covers: How buyer expectations have shifted from backup to resilience How to sell cyber resilience with even higher margins How NAKIVO Backup & Replication for MSPs can help you deliver What ransomware protection capabilities MSPs need to deliver Real use cases & case studies Live technical demo & Q&A When to attend July 9, 2026 EMEA: 11 AM – 12 PM CEST AMERICAS: 11 AM – 12 PM EDT REGISTER NOW
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