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  2. Sorry, but it is not possible to investigate this issue without NAKIVO logs. Please, request support from NAKIVO web interface to send a new support bundle and create a ticket on NAKIVO support team. If you need any further information, please do not hesitate to contact us. Thank you in advance!
  3. Thank you for getting back to us! It works just fine in our lab. For further analysis, could you send the support bundle to support@nakivo.com? We are looking forward to hearing from you.
  4. Earlier
  5. Nxman

    Copy2tape slow

    Official reply from support : "All read/write operations to tape work with the switch off cache to guarantee that data will not be lost. That approach makes the read-write operation is slower than usual. You can try to change the tape block size to find more optimal for high speed." Should I say something else, or are you kidding me? If this is true , Nakivo is ruining every tapedrive over time, becaus everyone knows , that shoe-shining is bad for tape drives One example of the speed, while copying to tape: ( This is not an exeption): Over about 10 minutes there is
  6. @David Thank you for your question. According to the NAKIVO development roadmap, support of KVM virtualization (proxmox is KVM based) for virtual machine backup is planned. The estimated implementation dates are yet to be determined.
  7. Hello Witzker, Thank you for getting back to us! We have analyzed the information. At first, before adding a PM to the Inventory, please check System Requirements: https://helpcenter.nakivo.com/display/NH/Supported+Platforms#SupportedPlatforms-PhysicalMachineRequirements > How to find the correct Username and PW? You can use the built-in Administrator account. If you want to change your personal Administrator account's password: 1. Press <Win-r>. In the "Open:" field, type compmgmt.msc, and then press Enter. 2. Double-click the Users
  8. Hi I've installed Backup & Replication on Synology Now I want to add a Win 10 PC which is connected to MS account Login How to find the correct Username and PW log in the PC with Microsoft email and pin what to put in here Pls help THX
  9. Hello, @Nxman please, generate and send us a support bundle. To create a support bundle, follow the instructions: https://helpcenter.nakivo.com/display/NH/Support+Bundles You can also use this website to send the bundle: https://upload.nakivo.com/c/uploadPackage Best regards, Support team.
  10. @Adam ChenPlease, generate and send us a support bundle. To create a support bundle, follow the instructions: https://helpcenter.nakivo.com/display/NH/Support+Bundles You can also use this website to send the bundle: https://upload.nakivo.com/c/uploadPackage You will get a ticket reference once the support bundle is submitted and very soon we'll get back to you via email. We'll put all our efforts to get everything fixed swiftly. Thank you for understanding.
  11. Hello everyone Anyone here who successfully uses Backup 2 Tape? For months we have had the problem that the Backup2 tape job takes far too long. (About 200 VM, about 10 TB of data). We need about 30 hours, which is about 100 MB / s on average. The tape drive is capable of 300 MB / s natively The support could not help so far. It's not the hardware I can copy the data from one repository to another within the storage at a constant rate of over 200 MB / s. (Windows Server 2019, 64GB, 8 * Raid 10 SAS Drives) Nakivo also uses herer several "threats" in parallel. When copyin
  12. VPXA had been restarted, result is the same. I also tried to disconnected the ESXi host from vCenter and trying backup from ESXi host dirtectly the result is the same.
  13. Try to restart management services on your ESXi hosts - VPXA and HOSTD - https://kb.vmware.com/s/article/1003490 Re-adding ESXi hosts to the vCenter can also help you. Please let us know if managed ESXi hosts have the same 7U1 version as a vCenter. Thank you for your question @Adam Chen, we are constantly working to improve our software solution and your posts help us to understand your needs better.
  14. I have a new vSphere 7.0U1 farm and new Nakivo server setup. I tried to backup VM on ESXI host, I got the following error message. All backup jobs got the same error. Local reseller already helped to upgrade Nakivo to 10.1.1 (build 49573 from 2020 Nov Sat at 12:11:00 PM) but the result is still same. VMware vSphere Storage API error has occurred on the "Onboard transporter" transporter.
  15. Thank you for this forum thread. We are constantly working to improve our software solution and your posts help us to understand your needs better
  16. I got an answer from Support which sparked a realization. I believe I have figured out the problem. The transporter instance size was much smaller than the target EC2 instance. I deployed a new transporter of a size that matched the target instance and kicked off the backup. It is running now and no errors so far, knock wood.
  17. Just to follow up ... I was able to backup a test instance with a 500g attached volume successfully. But the production target server still fails. I transmitted a support bundle to Nakivo using the built in tool. Unpacking the bundle, I found in the events.log an error "NoAppropriateTransporterInAwsRegionAlarm ... There was a problem with the "SelectAndLockTransporters" action ("<hex> <name>" instance). Time spent: 0 seconds. Reason: cannot select transporters." Not sure how it would be different...
  18. @mike_howell_beardon NAKIVO transporter that was deployed in AWS is reading EC2 EBS volumes as-is, volume capacity should not act as a limited factor preventing EC2 volume that was deployed in AWS from being read by the NAKIVO transporter. If you experience any error while using NAKIVO, please refer to NAKIVO support providing details of circumstance under which this error has occurred. To better assist we suggest you include the support bundle (http://www.nakivo.com/helpcenter/display/NH/Support+Bundles) to support@nakivo.com, reflecting the issue as well as the screenshots of the variou
  19. Hello, @Bubbles At the moment, NAKIVO supports only the following bare metal hypervisors: -VMware ESXi; -Microsoft Hyper-V; -Nutanix AHV; Other supported platforms may be found here: https://helpcenter.nakivo.com/display/NH/Supported+Platforms Proxmox, KVM and other hypervisors that are currently not supported are in NAKIVO logs and will be added in future releases. We are constantly working to improve our software solution and your posts help us to understand your needs better. Thank you.
  20. Hi Mod, Thanks for the info--just to clarify I did also follow your linked steps previously. Using my Transporter with Automatic settings, I deployed a new test Nano instance with a small (8g) disk into the same VPC as the Real target. That Test target *does* back up (using your EC2 job steps). However another Test Nano with a large (100g) disk fails with an error. I transmitted a support request, but haven't seen a reply yet. The Real target instance has a 500g data volume mounted to it, so I'm very interested in knowing if size is a limiting factor. My next trials will be to
  21. Hi, are there any plans to add support for Proxmox VE? I'm using Nakivo for backups in a vSphere environment, would love to use it for my proxmox hosts as well.
  22. Hello @cmangiarelli, Thank you for the detailed description! From the last update provided, this feature should be added in Q3-Q4 2021. We sincerely appreciate your insight because it helps us to build a better product. Please stay tuned in order not to miss our latest updates!
  23. Thank you too. We are constantly working to improve our software solution and your forum posts help us to understand your needs better.
  24. Thank you too. We are constantly working to improve our software solution and your forum posts help us to understand your needs better
  25. There is no X in the mentioned schema, NAKIVO director sends the API request to the EC2 to attach the source instance volume to the transporter then the transporter sends the backup data to the repository. The transporter must have the access to the source instance security group to have the access to the volumes and the transporter port 9446 must be reached by the director and the target transporter and the ports 9448-10000 must be reached by the target transporter. It is better to contact NAKIVO support at support@nakivo.com so you can resolve this case much faster in this case.
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