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@perrcla To bring more clarity to the situation for other users on the Forum and for you, I will explain the details. NAKIVO on DSM 7+ could be updated only from the Synology Package center. For now, the latest NAKIVO 10.6.0 is not available in the Synology Package center. For manual update, please get in touch with Support to get the "sh" updater or wait till 10.6.0 is released by Synology Team in the Package center (usually, it takes a few weeks). We look forward to hearing from you.

Hello, MEGAnation, thank you for your post. Please send us a new support bundle with a database included Specify the Job Name, Repository Name, and ticket number #145192 for further checking. We look forward to hearing any feedback from you soon.

Hello @perrcla thank you for your post. It will be helpful to our community. Please, let me know if any further assistance is needed. 

I am running a Hyper-V VM backup to a USB HDD drive for testing on a cleanly formatted disk. After running 1 backup of 3 VM's (about 100GB) Windows is reporting that the drive is 97% fragmented. Is this normal/expected? Should we be defragging often? USB HDD Repository is set at Best compression with store as separate files disabled. Thanks!

solved with this:   thank you!