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michel

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Posts posted by michel

  1. Hello,
    at a customer there is another VM backup software that is still running. the logs say 

    "Time: Sat, 08 May 2021 23:17
    Successful
    Backed up 1124 GB in 2h 28m. (Data Transferred: 4.14 GB 99% Savings). "

    with nakivo, backing up the same VM  says :

    "Status:Successful

    Started:Sun, 09 May at 10:18 (UTC +02:00)

    Finished:Mon, 10 May at 11:39 (UTC +02:00)

    Data & speed:70,8 GB at 6,77 Mbit/s"

    how can we explain that nakivo makes a differential backup of 70GB while the other software makes one of 4GB?

    This is the 3rd backup, the first was 470GB and the 2nd and 3rd, 70GB

    • Like 1
  2. I tried to install only the transporter on the laptop.
    failure...
    the log says "Hostname: michel-dell-PC
    Bound IP addresses:
    192.168.1.35
    2a01: e34: ed51: 8c20: 292e: db7c: 48c5: 28e6
    2a01: e34: ed51: 8c20: f447: 2ad3: efe0: 80ee
    172.19.160.1
    Disks:
    C : \ 50778402816 (47.3 GB) / 119358603264 (111.2 GB)
    D:\ 0 (0.0 KB) / 0 (0.0 KB)
    E: \ 8011440128 (7.5 GB) / 8013217792 (7.5 GB)
    Java classpath: installer.jar
    2021-03-10T13: 46: 03,212 [INFO] [Main] Listening on /127.0.0.1:65330 to ensure single application instance.
    2021-03-10T13: 46: 07,071 [ERROR] [System.err] java.nio.file.FileSystemException:  d:\: The device is not ready. "
    So I disabled the cd player (d : \) and restarted then tried again.
    always the same "D: \: The device is not ready." while I have no d: nor e: 

    Capture.PNG

  3. i just tried on a blank laptop and it doesn't work.
    I don't have a "Microsoft C ++ Redistributable" so the trick I saw cannot apply.
    I find these lines in the log:
    2021-03-18T11: 04: 52,372 [INFO] [Inventory] [pool-2-thread-10 -> Physical inventory discovery task] [PM-16 / dell_w10_portable] [User-1 / michel] About to deploy a new physical agent on 192.168.1.35.
    2021-03-18T11: 05: 58,968 [ERROR] [Inventory] [pool-2-thread-10 -> Physical inventory discovery task] com.company.product.services.deploy.windows.WindowsDeploymentServiceException: cannot install transporter, code: 1, reason: command finished successfully
    2021-03-18T11: 05: 58,998 [INFO] [Inventory] [pool-2-thread-10 -> Physical inventory discovery task] [PHYSICAL_DISCOVERY_ITEM-2 / dell_w10_portable] [User-1 / michel] Physical DI state set to INACCESSIBLE , status was reset.

    and on the console, the message "An internal error has occurred. Reason: cannot install transporter, code: 1, reason: command finished successfully (WindowsDeploymentServiceException)."
    I'm still at the same point ...

  4. i found this solution and it seems to work :

     

    1. Open Programs and Features.
      1. Start > Control Panel > Programs > Programs and Features.
      2. Search > Programs and Features.
    2. Select Microsoft C++ Redistributable, right-click and click on Change.
    3. On Microsoft C++ Redistributable Setup, click on Repair.
    4. Click on Close once setup is successful.
    • Like 1
  5. Hello,
    for 2 days i have been trying to add a w10 pro machine and i have errors.

    first it was necessary to authorize access to c $ by adding a key in the registry.

    But since then I have the error "An internal error has occurred. Reason: cannot install transporter, code: -1, reason: command finished successfully (WindowsDeploymentServiceException)."
    I tried on several workstations, laptops, VMs and I have the same problem.
    Nakivo full is installed on a W10 pro workstation which is on the same network.
    If anyone has already succeeded and has a solution ...

    • Like 1
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