[NAKIVO Backup & Replication v10.6: A new NAS Backup Solution and More Anti-Ransomware Capabilities]

2 minutes ago, Official Moderator said:

Thank you for your post. I contacted NAKIVO Support Team and they need to check logs in this case. Please, send us a support bundle https://helpcenter.nakivo.com/display/NH/Support+Bundles so we can further investigate the issue you've experienced.

A support ticket will be created. If NAKIVO is completely down and a support bundle cannot be generated, we may need to schedule a meeting. We are looking forward to hearing from you.

I would - except that the Nakivo will not start with the message that it is incompatible.

 

[NAKIVO Backup & Replication v10.6: A new NAS Backup Solution and More Anti-Ransomware Capabilities]

I had 10.6 installed before I updated to DSM 7.1 (on my x86_64 synology).   On the units that had transporters they showed a "REPAIR" option in the package center that worked great but on the main unit with the Nakivo software it just shows it is incompatible.

Is there any updater or way to downgrade to 10.51 like it did for the transporters?

Thank you!