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dmgeurts

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Everything posted by dmgeurts

  1. Thank you. There should be a few support bundles on file already from other tickets this week. As a security admin, the request is pretty simple. Please include the following details in reports: Which files were found to contain malware What malware was detected As an extra, it would be great to have these reports emailed to a security team as they may not be the same people as the backup operators. But a good start would be to include a little more logging/detail in malware reports.
  2. Is there any way of having this detail added to the messages in the Director? I'd hate to leave debugging turned on permanently to have visibility of this.
  3. So it turns out that if Malware is found in a user's OneDrive you get an alert. The issue is that there's no information included about which file or folder is affected or what type of malware was detected. Has anyone dealt with this? Does Nakivo exclude the affected files from the backup? How can one flag things if it's a false positive? I'm not a Windows person so any pointers on how to deal with malware on a user's OneDrive would be most welcome too.
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