Hi @mdhanis,  To assist you with your request, we kindly ask you to send us a support bundle. It contains log files and system information that will help us identify the problem and provide a resolution. Please make sure to enable the option "include main database" during the bundle creation and specify your ticket ID #421908. The instructions on how to generate and send a support bundle can be found in the NAKIVO Help Center at the following link: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Support-Bundles.htm  Thank you for choosing NAKIVO.

I'm having an issue when I run a full VM recovery on VMware vSphere 8. The issue is: “An error has occurred while recovering one or more virtual disks of the ‘VM-Name’ backup.”

Hi @Jesa974, Thank you for your patience during our investigation. In order to clear all events from NAKIVO, please open Expert mode, go to "Actioons" tab and remove all events as shown on the attached screenshot https://helpcenter.nakivo.com/User-Guide/Content/Settings/Expert-Mode.htm

NAKIVO Backup & Replication v11.2.1 adds full support for Proxmox VE 9.2, along with two fixes affecting Proxmox backup jobs. What's new for Proxmox VE: Full support for Proxmox VE 9.2 Fixed an issue where backup jobs could fail while creating temporary overlay files Fixed an issue where a source VM could crash after a failed backup when a manual snapshot existed on the Proxmox VE host Also included in v11.2.1: Support for VMware vSphere 9 in Real-Time Replication workflows For mixed environments, v11.2 also introduced several capabilities: OAuth 2.0 support for email configuration Support for Ceph S3-compatible storage as a backup target Proxmox VE change-tracking reminder: Native change-tracking behavior depends on the VM disk format: QEMU: The dirty bitmap persists across VM restarts, allowing incremental backups to continue using native change tracking. RAW: The dirty bitmap is non-persistent. Restarting the VM resets it, so the next incremental backup uses NAKIVO’s proprietary change-tracking method. We recommend updating NAKIVO Backup & Replication to v11.2.1 to add Proxmox VE 9.2 support and apply the latest fixes. Update to v11.2.1 Now

Scaling your MSP business shouldn’t mean scaling your overhead.  Register for NAKIVO’s hands-on workshop and learn how to build managed backup and disaster recovery services using one MSP-optimized solution: NAKIVO Backup & Replication. In this 60-minute session, you’ll be the one doing the work inside a test environment, from tenant management to backup, recovery and DR workflows. What you’ll be doing: Multi-tenant deployment and tenant management MSP Console, RBAC, white-label branding and self-service access Backup, backup copy, replication and recovery jobs MSP Direct Connect for remote client environments Disaster recovery workflows for MSP service delivery You’ll walk away with practical experience you can use when building or expanding managed backup and DR services for your clients. When to attend: 📅 Thursday, July 23 2026 ⏰ 4 PM – 5 PM CEST | 10 AM – 11 AM EDT Limited seats (only 10 participants). Register now.