Jump to content
NAKIVO Community Forum

Leaderboard

Popular Content

Showing content with the highest reputation on 05/15/21 in all areas

  1. Hi, @Jason! If you have a "CERTIFICATE_EXPIRED" for transporter after update to v10.3 please do the following: - ssh to your Synology where Nakivo Instance is installed. - cd /volume1/@appstore/NBR/transporter. - Stop Nakivo Services on Synology. Check how to do it here https://helpcenter.nakivo.com/display/KB/Starting+and+Stopping+Product+Services - mv certificate.pem certificate.pem_orig. - Start Nakivo services. - refresh transporter (connect/accept the certificate). The detailed guide is here https://helpcenter.nakivo.com/display/NH/Refreshing+Transporter+Details#RefreshingTransporterDetails-ManuallyRefreshingaSingleTransporter If the problem persists, please generate and send us a Support Bundle https://helpcenter.nakivo.com/display/NH/Support+Bundles Let me know if this worked for you.
    -1 points
  2. Hello, @Boris! Most likely, our Support Team has to establish a remote session to resolve your issue. Please send a support bundle so that you could get personalized help from our specialists. Here you can check how to generate a support bundle https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles If you have any doubts, don't hesitate to contact me!
    -1 points
×
×
  • Create New...