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Official Moderator

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Everything posted by Official Moderator

  1. Hello, @Hakim! There can be multiple issues in this case. Let's do a quick check: 1. Check your subscription name, expiry date, and the version of Microsoft Office installed on your computer. 2. Check internet connection, router, firewall, and DNS configuration. Make sure that nothing is blocking the network access to Microsoft servers. 3. Activation issues might also occur if you installed multiple versions of Microsoft Office. Uninstall old versions of Microsoft 365 and try to activate Microsoft Office 365 again. 4. If your Microsoft Office version doesn't correspond to th
  2. Hi @John Mallard, The backup is still not ignoring the Windows swap file because the swap file serves as additional memory available to hold different data from physical memory, which is more complicated than the VM system. Some modern Windows apps won't run — others might run for a while before crashing. The Windows OS shouldn't disable the swap file unless you're an experienced Windows user, and the backup shouldn't skip them. We can't affect the tracking algorithm, but this is what you can do in your situation: - Reduce the data volume. - Reduce System temporary files/updated
  3. Hello @NetworkWise, For the self-backup, you can remove specific repositories from the list. Please follow the guide below: https://helpcenter.nakivo.com/display/NH/Self-Backup+Configuration Let me know if you need anything else.
  4. @Mr.Ed This is a possible workflow, but being guided by the fact that the main thing in a backup is reliability, we cannot recommend simultaneous operations with the same objects. Should you need any further information, please do not hesitate to contact us.
  5. Hello @mango, thank you for this information. It could be very important for users of Hyper-V older than 2012R2. And based on this, we could say that any comparison should be done based on specific use case. If you need any further information, please do not hesitate to contact our support team.
  6. @Mr.Ed Thank you for your question. Let me explain your issue. NAKIVO software cannot use the backup object as a source or target only for one active Job. This limitation is a warranty that the object will not be changed when used by a different Job. This workflow provides only consistent backup data transfer. This limitation is global for any NAKIVO version. If you need further assistance, please contact NAKIVO support. Do not forget to collect new support bundle logs and attach screenshots.
  7. Hello, @NetworkWise The current NAKIVO version is able to create only the build-in reports. Also, we have the integration with Aptare IT Analytics that provide the ability to build custom reports: https://helpcenter.nakivo.com/display/NH/Aptare+IT+Analytics+Integration Our product development team works to improve this feature. We will forward your request to them. Thank you for the suggestions.
  8. Hello @NetworkWise, thank you for getting back to us! The Repository data "Encryption" feature is available only if the Backup Repository is created locally on the machine on which the Assigned Transporter is installed, and the machine is running a Linux OS. Select Enabled from the drop-down list and specify an encryption password. (The password will be required for importing the Backup Repository into a new instance of the product). The product will encrypt the repository destination (using ecryptfs for folders and cryptsetup (crypt-md) in LUKS mode for devices/partitions) prior to crea
  9. NAKIVO software released the version that is compatible with the latest VMware. Please make sure that no NAKIVO activities are running and update our product with this custom build: - For Windows-based OS: https://maglar.box.com/s/mz87we5pinsgwhyvc5rejy5ul6th502v - For Linux-based OS: https://maglar.box.com/s/uey1vqo5q91m77a6udru371ywvfprynq Please let us know the results. We are looking forward to hearing from you.
  10. NAKIVO Backup & Replication v10.3 Beta is available for testing! The newest features include Backup for Microsoft 365 Contacts and Calendars, VMware vCloud Director Backup, Direct Connect and Backup from Storage Snapshots. Join the Beta Program and receive a $20 Amazon eGift Card for sharing your feedback: https://www.nakivo.com/resources/releases/10.3-beta/
  11. @michel Thank you. Please, let us know when you solve the problem.
  12. @michel Please, uninstall MS VC++ 20125 x64 redist, reboot the machine, and install MS VC++ 20125 x64 redist from scratch. Then add the machine to NBR again. Let us know if that works or send us a new file C:\install.log to support@nakivo.com We are looking forward to hearing from you.
  13. @TonioRoffo Thank you for your questions and contributions to our forum. We sincerely appreciate your insights because it helps us to build a better product.
  14. Hello, thank you for your questions. Please perform the following steps to resolve the issue and add the machine to the NBR Inventory correctly: 1. Update the Windows to the latest MS Updates. 2. Repair MS VC++ 20125 x64 redist as described here (https://social.msdn.microsoft.com/Forums/sqlserver/en-US/6b33af51-efd3-400f-83da-4bb63d791187/vcredistx64msu-installation-error-0x80240017kb2999226msu-windows81?forum=vssetup ) 3. Reboot the machine. 4. Add it to NBR again. If you have any other questions, don't hesitate to contact our Support team or just write here and I w
  15. Hello, thank you for your questions and contributions to our forum. Could you please generate and send us a fresh support bundle in the ticket that was already created? Also, please send us the c:\install.log and let us know the ticket number.
  16. Hello, thank you for your questions and contributions to our forum. 2FA is under development now and is planned for release in the 10.4 version of NAKIVO.
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