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Official Moderator last won the day on July 25 2023

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  1. Official Moderator started following NAKIVO Backup & Replication v10.9: Bare-Metal Recovery, Direct Recovery from Tape, vSphere 8U1 Support, and more , NAKIVO Backup & Replication v10.10 Beta is now available for testing! , nakivo 10.9.0 for synology dsm 7 and 3 others
  2. Official Moderator
    Beta testing for the all-new NAKIVO Backup & Replication v10.10 has now started. Here’s what’s new in NAKIVO Backup & Replication v10.10 Beta: Real-Time Replication for VMware: Keep VMware vSphere replicas updated in real time as the changes are made on source VMs. Meet the tightest RTOs and RPOs as low as 1 second to achieve zero downtime and minimize data loss. Join the Beta Program here to try the new functionality and get a $30 Amazon eGift Card for sharing your feedback!
  3. Official Moderator
    @Giovanni Panozzo On behalf of the community, I want to extend my gratitude to you for your valuable contributions and for making our Forum a better place with your insightful posts. We genuinely appreciate your active involvement and look forward to more insightful discussions and solutions from you in the future.
  4. Official Moderator
    Hello @octek0815 Thank you for contacting NAKIVO Support! NAKIVO 10.9 is still unavailable at the Synology Package Center, and we have no ETA yet since we are awaiting approval from their end. To update NAKIVO on the Synology NAS with DSM 7, you can follow the instruction: 1. Install the NAKIVO version 10.8 via Synology AppCenter. 2. Stop NAKIVO services: Package center -- Installed -- NAKIVO -- Action -- Stop 3. Using an admin account, Connect to Synology via SSH (Putty). 4. Get root privileges running the following command: sudo -i enter your admin password when prompted 5. Go to /volume1 folder: cd /volume1 6. Download the newest NBR version installation script for Synology NAS, for the x86_x64 platform: wget -O updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_x86_64.sh for other architectures: armv7 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_arm_v7.sh armv8 - https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_arm_v8.sh OR curl -o updater.sh https://d96i82q710b04.cloudfront.net/res/product/DSM7/NAKIVO_Backup_Replication_v10.9.0.75563_Updater_Synology_x86_64.sh 7. Run the following commands to replace the existing NBR director with the newest version: chmod +x updater.sh ./updater.sh 8. Start NAKIVO services if needed: Package center -- Installed -- NAKIVO -- Action -- Start We are looking forward to hearing from you. Best regards
  5. Official Moderator
    Hello again @VovaUzh, Thank you for your patience during the investigation process and your interest in NAKIVO Backup & Replication! >>>>>>>Question 1 - will Nakivo back up this VM properly, if we enable data deduplication, which is built into the Win2019 OS?<<<<<<<<<<<<< NAKIVO can backup such VM to a repository assigned to Windows transporter with such feature enabled for file recovery as follows. File recovery from sysfollows Windows-only features, such as Windows Data Deduplication or DFS, is available only when the Transporter assigned to a Backup Repository is installed on a Windows machine with these features enabled. >>> Q2 - will Nakivo back up this VM usually, if we enable Win2019 folder compression (directory-properties-advanced-compress contents to save disk space)?<<<<<<< NAKVIVO can back up this VM. For more information, you can check the following article. https://helpcenter.nakivo.com/Release-Notes/Content/v10-Release-Notes/v10.9-Release-Notes.htm We are looking forward to hearing from you.
  6. Official Moderator
    @VovaUzh, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.
  7. Official Moderator
    @Jason We appreciate your commitment to enhancing NAKIVO Backup & Replication for clients. We value your perspective, as it plays a vital role in shaping our product and ensuring its continued improvement. Your feedback is highly valued and will be shared with our team, who will carefully consider it as we strive to meet the needs and expectations of our clients. Your viewpoint is invaluable to us, and we are grateful for your contribution.
  8. Official Moderator
    @CHEOPSken Please, update the situation on this thread when you resolve everything with the Support Team. It can be helpful for other users. Thank you
  9. Official Moderator
    @CHEOPSken We appreciate your patience during our investigation. Please, try to raise parameters for Java heap "-Xss512k,-Xms256m,-Xmx1g" twice in accordance with this article (https://helpcenter.nakivo.com/display/KB/How+to+Allocate+More+RAM+to+NAKIVO+Director+Service), let us know if that helps or send a support bundle if the issue persists. We are looking forward to your feedback.
  10. Official Moderator
    @CHEOPSken, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.
  11. Official Moderator
    Special Offer for Attendees Get a chance to win a $50 Amazon eGift Card by correctly answering one of two questions at the end of the webinar. Terms & Conditions Have workloads in the cloud? Join our upcoming live webinar to learn why you need reliable data protection measures for your data in the cloud and discover the best practices to ensure continuous data availability. What it covers Overview: Why companies need data protection for cloud workloads Best practices: Data protection in the cloud Tools: Data protection with NAKIVO Backup & Replication Case Study: Lessons from a real cloud data protection story Technical Demo: See the data protection capabilities of NAKIVO Backup & Replication in action Q&A session: Exchanging knowledge and expertise Special Bonus: All attendees gain access to the Disaster Recovery: How to Avoid Downtime in 2023 webinar recording. When to attend: July 13, 2023 Americas - 11 AM - 12 PM EST | EMEA - 5 PM - 6 PM CEST REGISTER NOW
  12. Official Moderator
    @GregaPerko NAKIVO technical support does not receive information about the massive performance drop after the NAKIVO update. Please, write to support@nakivo.com if you have any specific questions about your case.
  13. Official Moderator
    @GregaPerko, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.
  14. Official Moderator
    @Rodrigo Machado Thank you for getting back to us! Starting from the 4th of July 2023, NBR v10.9 (Build 75563) is already available on our site https://www.nakivo.com/resources/download/update/ You can manually update it using this article ( https://helpcenter.nakivo.com/User-Guide/Content/Deployment/Updating-NAKIVO-Backup-and-Replication/Updating-NAKIVO-Backup-and-Replication.htm) Let us know if you require any further information, and we will get back to you. Best regards.
  15. Official Moderator
    NAKIVO Backup & Replication v10.9 is now available! The new release comes with new features and enhancements for faster recovery and stronger ransomware protection. Bare-Metal Recovery: Restore entire physical machines from backup to the same or identical hardware. Skip reinstalling the OS and applications to streamline recovery or swiftly set up systems for testing.' Backup Malware Scan: Integrate NAKIVO Backup & Replication with popular anti-malware solutions to perform a malware scan and ensure backups can be safely used. Perform ransomware-free recovery and ensure compliance with reporting standards and regulations. Direct Recovery from Tape: Recover full virtual machines, EC2 instances or physical machines (via P2V) from backups stored on tape directly to your infrastructure and avoid staging a repository first. New Supported Platforms: - vSphere 8U1: Protect your ESXi VMs and application data running on the latest version of VMware’s platform. - Debian: Install the solution on Debian operating systems and/or protect your Debian-based physical machines. Feature Enhancements: - Securely connect to the remote resources of tenants, including VMware Free ESXi hosts, physical machines and NAS-based Transporters. - Switch to an external PostgreSQL database in multi-tenant deployments. Try the new features in NAKIVO Backup & Replication v10.9 for free today! Download the Free Trial and experience the full potential of cutting-edge data protection. DOWNLOAD NOW
  16. Official Moderator
    @feffenbe NAKIVO Backup & Replication v10.9 is now available! The new release comes with new features and enhancements for faster recovery and stronger ransomware protection: https://www.nakivo.com/resources/releases/v10.9/
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