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Switch QNAP storage for one backup job


BjoernK

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Hello all,

we use Nakivo and store the backups on different QNAP storage systems. Since one QNAP has run out of storage space, we would like to save certain backup jobs to another QNAP in the future.

Our question is how we can migrate these to the new QNAP system. On the one hand we need to change the destination of the job, but on the other hand it is also necessary to move the last backups of the job as well. Is there a defined procedure for this?

Thanks a lot!

Best regards
Björn

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27 minutes ago, BjoernK said:

Hello all,

we use Nakivo and store the backups on different QNAP storage systems. Since one QNAP has run out of storage space, we would like to save certain backup jobs to another QNAP in the future.

Our question is how we can migrate these to the new QNAP system. On the one hand we need to change the destination of the job, but on the other hand it is also necessary to move the last backups of the job as well. Is there a defined procedure for this?

Thanks a lot!

Best regards
Björn

@BjoernK, your information/request has been received and forwarded to our Level 2 Support Team. Meanwhile, the best way for both sides would be to generate and send a support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) to support@nakivo.com so our Technical Support team can investigate your issue having more details.

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1 hour ago, BjoernK said:

Hello all,

we use Nakivo and store the backups on different QNAP storage systems. Since one QNAP has run out of storage space, we would like to save certain backup jobs to another QNAP in the future.

Our question is how we can migrate these to the new QNAP system. On the one hand we need to change the destination of the job, but on the other hand it is also necessary to move the last backups of the job as well. Is there a defined procedure for this?

Thanks a lot!

Best regards
Björn

@BjoernK Thank you for your patience while we investigated your query. We have identified the following resources that can assist you:

Please consult this article: https://helpcenter.nakivo.com/User-Guide/Content/Settings/General/System-Migration.htm

After migration, you can refer to this article to add the existing repositories: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Backup-Repositories/Adding-Existing-Backup-Repositories.htm

Then, edit the destination of the backup job: https://helpcenter.nakivo.com/User-Guide/Content/Backup/Creating-VMware-Backup-Jobs/Backup-Job-Wizard-for-VMware-Destination.htm

If you have any additional questions or concerns, please feel free to reach out to us. We are here to help.

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