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Official Moderator

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  1. Yes, 9.1 is still in beta. You need to install NAKIVO 9.1 in order to try tape. Please check the following link to download necessary installer - https://www.nakivo.com/resources/releases/9.1-beta/
    Please check the following link for full beta requirements
    https://beta-helpcenter.nakivo.com/display/NH/Feature+Requirements#FeatureRequirements-NativeTapeSupport
    https://beta-helpcenter.nakivo.com/display/NH/Tape

    Please note that beta can be used only for testing purposes.

  2. On 11/6/2019 at 12:05 AM, Mario said:

    Hi Marco

    I can confirm the very low speed of replication with new versions.
    I had a long running supportcase with no real sucess. I've got a new release ( 9.0.0.36029), now Hyper-V is working as expected.
    But at Vmware the speed is still extreme low.
    From support stuff, I also only get the "bottlneck" link, but this dosn't help at all!

    Did you had any sucess?

    Thanks for your feedbak
    Mario

    Hello Mario!

    The reasons for low speed can be different and we cannot say for sure why it is so without investigating the logs that were collected by profilers. That's why performing the steps from the "bottleneck" link ( https://helpcenter.nakivo.com/display/KB/How+to+Identify+Bottleneck ) is the best solution for this issue.

  3. With the new version of the solution, you can copy your backups to tape, back up your Linux Servers, and perform instant verification of your backups for additional reliability. 

    Learn more about NAKIVO Backup & Replication v9.1 Beta > https://www.nakivo.com/blog/nakivo-backup-replication-v9-1-beta/#  

    Download NAKIVO Backup & Replication v9.1 Beta, sign up for our Beta Program, and receive an Amazon eGift Card for your efforts!

     

    v9.1.png

  4. Usually, the customer adds the AWS access and secret access keys to the NAKIVO inventory that allows accessing the AWS server instance. We are not sure if Cloudways provides the access to API. So in your case, we can suggest backing up your web server as Physical Linux server. It will be supported in v9.1. The Windows physical server is supported starting from v9.0.

  5. Hello,

    It is possible to check the backup consistency in a few ways:
    1. Run "Verify all backups" maintenance ( https://helpcenter.nakivo.com/display/NH/Running+Block-Level+Backup+Verification?src=contextnavpagetreemode )
    2. Run Flash boot action for affected VM ( https://helpcenter.nakivo.com/display/NH/Performing+Flash+VM+Boot+Recovery?src=contextnavpagetreemode ) and check by yourself if necessary files are present 
    3. Run File level recovery action ( https://helpcenter.nakivo.com/display/NH/File+Recovery?src=contextnavpagetreemode ) and check by yourself if necessary files are present

    For deeper investigation of this issue by our Support team, it would be better if you generate and send a support bundle ( https://helpcenter.nakivo.com/display/NH/Support+Bundles ) with the name of VM, that they need to check. Also provide any additional information considered to be important for this case.

  6. Hi! 
    We have several questions to clarify:

    1. Which package is installed on location B - Full or transporter only?

    2. Transporter on B has repository that in located on Synology via CIF/NFS, correct?

    3. >>I tried adding the repository of location B but it only accepts local directories.

    This is not clear because if you added the repository as CIFS/NFS it should also work on site A.

    4. >>So i tried on location B to add the NFS not on the Nakivo level but on the OS 

    Could you please issue the "mount" command on B transporter? A point of interest is squash options of NFS. It should be "no_root_squash" or "all_squash".

    You may also try doing the following on B transporter:

    #su -s /bin/bash bhsvc
    #cd <mount point of NFS>

    Try create/remove fie or directory.

    Also, we would like to suggest you opening a ticket with NAKIVO support regarding this matter(send your request to support@nakivo.com).

  7. 11 minutes ago, Tayler Odling said:

    I cannot find the the “forgot_password.txt” file on the computer. what should I do? 

    If you are using the Virtual Appliance (VA), go to the VA console, then go to command line and enter: cat /opt/nakivo/director/forgot_password.txt 
    The security string will be displayed on the screen. You can copy-paste it into the web interface.

  8. 2 minutes ago, fio_fan said:

    there is 2 VMs under that job one that is successful and one that is inaccessible.

    NAKIVO will display inaccessible VM until that VM is still present in the job. Please edit the job, deselect inaccessible VM (from the right panel, you may have to click on x), save the job and refresh inventory.

  9. 11 minutes ago, Kiya Wilks said:

    Does site recovery offer a fully automated failover solution or does there have to be user intervention? If not is there another option within the Nakivo solution portfolio?

    Site Recovery Job is a special job that automates execution of one or multiple Site Recovery actions. You can execute your Site Recovery Job on demand or on schedule. For more information, please take a look here https://helpcenter.nakivo.com/display/NH/Site+Recovery+Job  

  10. 5 minutes ago, Garry.web said:

    what's the difference between Backup and Replication of Microsoft Hyper V???

    VM Backup:

    -Keeps many recovery points
    -Compressed and deduped, which results in small footprint
    -Retains data for long periods of time
    -Relatively cheap
    -Even with technologies such as flash boot, recovery from backup is not practical with site disaster recovery

    VM Replication:

    -Required for a quick VM recovery
    -An exact copy of the source virtual machine
    -Fast recovery especially for primary site failure
    -Expensive to implement offsite DR facility as replication target
    -Can have local replicas for data store and another failure 

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