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Backup Repo not mountable after Update to Win 10 2004


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After Windows 10 did an automatic upgrade from 1909 to 2004 nkivo B&R couldn't mount the Backup Repo (on Synology NAS) anymore. Error was: User/Password  incorrect.

Tried with another User, with another password, with another share name... Didn't work out... So I went back to Windows 10 1909... and it's working again...

Regards

Joerg

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As we understand the NAKIVO transporter is installed on WIn10 machine and CIFS based repository from Synology NAS is attached to it, correct?
Please let us know which Windows version is used, is it Pro version? For now NAKIVO supports only Windows 10 Pro version for installation. Please send us "winver" and "systeminfo" command line outputs (to support@nakivo.com). Also generate and send us support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) , we will check.

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  • 2 weeks later...
On 6/9/2020 at 10:31 AM, Official Moderator said:

As we understand the NAKIVO transporter is installed on WIn10 machine and CIFS based repository from Synology NAS is attached to it, correct?
Please let us know which Windows version is used, is it Pro version? For now NAKIVO supports only Windows 10 Pro version for installation. Please send us "winver" and "systeminfo" command line outputs (to support@nakivo.com). Also generate and send us support bundle (https://helpcenter.nakivo.com/display/NH/Support+Bundles) , we will check.

I've done so...

Regards

Joerg

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