Automatic The closest transporter will be automatically selected on job run

[Leij]

Hi,

my Nakivo jobs are working correctly. But I just realized, when I create a new job or if I want to edit an existing hob, I can no longer manually force a "Primary transporter" on source and target hosts (the transporters are grayed out). And only the "Automatic" option can be selected. However I need this manual selection mode to make things work because for some reason, in my setup, I need to have a transporter running on the same machine as the ESX host to make the backup perform without error.

Can you let me know if there is a way to reenable manual selection of transporter.

Lei

[The Official Moderator]

On 10/29/2023 at 3:46 PM, Leij said:

Hi,

my Nakivo jobs are working correctly. But I just realized, when I create a new job or if I want to edit an existing hob, I can no longer manually force a "Primary transporter" on source and target hosts (the transporters are grayed out). And only the "Automatic" option can be selected. However I need this manual selection mode to make things work because for some reason, in my setup, I need to have a transporter running on the same machine as the ESX host to make the backup perform without error.

Can you let me know if there is a way to reenable manual selection of transporter.

Lei

@Leij, your information has been received and forwarded to our 2nd Level Support Team. We will follow up with you shortly.

Thank you for using NAKIVO Backup & Replication as your backup solution.

[The Official Moderator]

On 10/29/2023 at 3:46 PM, Leij said:

Hi,

my Nakivo jobs are working correctly. But I just realized, when I create a new job or if I want to edit an existing hob, I can no longer manually force a "Primary transporter" on source and target hosts (the transporters are grayed out). And only the "Automatic" option can be selected. However I need this manual selection mode to make things work because for some reason, in my setup, I need to have a transporter running on the same machine as the ESX host to make the backup perform without error.

Can you let me know if there is a way to reenable manual selection of transporter.

Lei

@Leij

I would recommend you perform the following steps:

- Edit the Job and set the Transporters to "Automatic" on the "Options" tab. Save a Job;

- Edit the Job again, set the Transporters to "Manual," and set the required Transporter on the "Options" tab, save a Job.

We are looking forward to hearing from you.

[Leij]

I have done those steps, unfortunately the specific transport items are still greyed out.

EDIT: I found out that the items are greyed out, if the transporter has been configured with the "Enable Direct Connect for this transporter" option. Would you mind to explain the benefits of using this option + Automatic selection, vs unselecting this option and manually configure the transporter on the backup job level?

[The Official Moderator]

On 11/29/2023 at 12:17 AM, Leij said:

I have done those steps, unfortunately the specific transport items are still greyed out.

EDIT: I found out that the items are greyed out, if the transporter has been configured with the "Enable Direct Connect for this transporter" option. Would you mind to explain the benefits of using this option + Automatic selection, vs unselecting this option and manually configure the transporter on the backup job level?

@Leij, when adding an ESXi host/cluster with the Direct Connect feature enabled, only a specific transporter (Direct Connect) will be used as the source.

If the ESXi host/cluster is added without enabling Direct Connect, you can manually specify the transporter to be used as the source.

This allows for a balanced load distribution between Jobs. Here's an overview of Direct Connect: https://helpcenter.nakivo.com/User-Guide/Content/Overview/Direct-Connect.htm

Let us know if you need more information.