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Update from 8.1 to 10


Gerard
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Hello,
I already had contact with support yesterday.
I need to update a Free Edition from 8.1 to the latest 10. According to updater script I can not go from 8 directly to 10.
But according to support there are no more 9 versions for download, I have to set up a new Free Appliance.
Is there no other possibility?
How would the move look like with a new appliance?
With kind regards
Gerard

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  • 3 months later...
On 2/1/2021 at 11:47 PM, Official Moderator said:

@Gerard You should be able to update the free version if it is not expired. But, same as with all other NAKIVO editions, you cannot skip the version, i. e. do a direct update from 8 to 10. Update to 9.x.x is needed in this case. 

Hi, are there any download links for the software stepps between 8.5 -> 10.3 ?

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23 hours ago, Boris said:

Hi, are there any download links for the software stepps between 8.5 -> 10.3 ?

Hello, @Boris!

Please generate and send a support bundle to us. You can use this link: https://upload.nakivo.com/c/uploadPackage

Don't forget to indicate your ticket number #89375.

Then, we will analyze which version (Windows, Linux, NAS, etc.) of NBR you use and send the correct link for updating.

Let me know if it worked for you.

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