"Virtual machine creation may fail because the agent is unable to retrieve VM creation options from the host" error

[Connor0967]

I try to create a VM in vCentre, but I get this error "Virtual machine creation may fail because the agent is unable to retrieve VM creation options from the host." What can I do? Any idea?

[Official Moderator]

Hi, @Connor0967!

You can try restarting the ESXi management agents. Most likely, it resolves the issue. Otherwise, you can restart the ESXi host, but you will have to shut down your VMs or migrate them to another host, which might be problematic for a production environment.

So, start by restarting the ESXi management agents. You can find more information on the procedure in our blog post https://www.nakivo.com/blog/how-to-restart-management-agents-on-a-vmware-esxi-host/ 

Don't hesitate to contact me if you get any questions.

[Connor0967]

@Official Moderator, 

It actually worked!! Wasn't expecting this, to be honest!