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Your product does not recover Hyper-V physical disk to windows 10, I have the application installed on windows 10, the physical computer also has a machine from windows 10 and it still has grayed out virtual recovery buttons, can you advise me? Thank you I've reinstalled it all and I still can't.

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On 4/24/2022 at 3:41 PM, Domino said:

the recovery buttons are grayed out


Hello @Domino, Thank you for your interest in NAKIVO!

I see that this is a physical machine backup job from the provided screenshots.

A physical machine can be restored as a VM only to VMware 6.7 and up: https://helpcenter.nakivo.com/User-Guide/Content/Deployment/System-Requirements/Feature-Requirements.htm#Physical

Same for Flash Boot

If you want to backup Hyper-V VM, please add Hyper-V into the inventory: https://helpcenter.nakivo.com/User-Guide/Content/Settings/Inventory/Adding-Hyper-V-Servers.htm

Feel free to let us know if there is anything else we can assist you with, and I will get back to you. I am looking forward to hearing from you.

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