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Wrong VM in backup


Jens Kupka
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Hello,
the following initial situation:


- vmware ESXi 6.5 with 2 running VMs ( we'll call them VM01 and VM02 here)
- Restoring a VM (VM02) from the old backup (ghetto-VCB) and rename it to VM02r

VMs.jpg.3123f8528e8bc8dd53e604c9e8df53d7.jpg
 

This means that there are now 3 VMs on the host system
- VM01 (running)
- VM02 (running)
- VM02r (still switched off)

The backup job that is still scheduled for the backup of the VM02 has now not backed up the VM02, but the VM02r. I haven't changed anything in the job.

NAKIVO-Backup-Job.jpg.8e32c1eeb515145a44864fda9f303ee5.jpgNAKIVO-Backup-Transfer.jpg.10686adec644c91cdba40d179f16eab1.jpg
In the NAKIVO inventory of the ESXi host, only VM01 and VM02r can now be seen (see NAKIVO-pictures). The VM02 is no longer in the inventory and can therefore no longer be selected for a backup.

NAKIVO-Inventory.jpg.6d550aa9ecc9c227169827094384e4d3.jpg

What can be the reason for this phenomenon? How do I get back to the VM02 without deleting the VM02r from the host?

Thx for Help
Jens

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  • 7 months later...

Hi, I deleted the restore job because I "experimented" with the jobs 😞
But I believe that I did the restore in "Production mode". So the same vc.uuid was used in the vmx file and the backup found the wrong VM (Murphy says hello: 😡). 

I think the "Recovery mode" was the reason.

Kind regards,
Jens

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11 hours ago, Jens Kupka said:

Hi, I deleted the restore job because I "experimented" with the jobs 😞
But I believe that I did the restore in "Production mode". So the same vc.uuid was used in the vmx file and the backup found the wrong VM (Murphy says hello: 😡). 

I think the "Recovery mode" was the reason.

Kind regards,
Jens

Hello, @Jens Kupka!

Our support team would need more information to help with your issue. You may contact the support team directly via support@nakivo.com to provide a more detailed explanation.

If there is anything else I can help you with, don't hesitate to contact me.

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14 hours ago, Official Moderator said:

Hello, @Jens Kupka!

Our support team would need more information to help with your issue. You may contact the support team directly via support@nakivo.com to provide a more detailed explanation.

If there is anything else I can help you with, don't hesitate to contact me.

Hi, at the moment I can't recreate the "bug" and don't want to try. If the error occurs again, I will contact you again.
Kind regards, Jens

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