Howto fix Cert Problems with transporter on update

[Mario]

Hi

I did the update to 10.4 and had again some troubles with Cert and Passwords on Windows / Hpyer-V Hosts.
After some tests I found the following way to get it running.

Bevor you start the Update:

Create a copy of your current Nakivo Directory on C:\Program Files\NAKIVO Backup & Replication

Do the update, if it's working - be happy

If not:

stop the nakvio service

copy certificate.pem and bhsvc.id from the backup directory to your current directory.

start the service

Refresh the transporter, now it should work

 

Greetings

Mario

 

 

[Official Moderator]

Hello, @Mario!

Thank you for the detailed workaround, as always

Just in case, remember that if you encounter any issue, you can send us a support bundle for a further investigation https://helpcenter.nakivo.com/display/NH/Support+Bundles

If you need anything, let me know. 

Cheers