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  1. Today
  2. Hi, @Jason! So our Support team could resolve your issue, please generate and send us a new support bundle with the main database included for further investigation. https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles Let me know if I can help with anything else.
  3. Yesterday
  4. I have the same Problem after Update Nakivo on QNAP to v10.3 (from 10.2) the Onboard Transporter shows Error I do the same like for Synology except the changed Path cd /share/CACHEDEV1_DATA/.qpkg/NBR/transporter After this a new certificate.pem is created, but now the transporter and the repository are inassesibel, and refresh will not work The "Onboard repository" backup repository is inaccessible The "Onboard transporter" transporter assigned to the "Onboard repository" backup repository is inaccessible. Make sure the transporter is availabl
  5. @Mark Please keep the forum updated, if you have any news. reclaim is one of the biggest pain in my point of view at the current status of nakivo.
  6. Great! Our Support Team will do their best to resolve your issue. If anything extra occurs, don't hesitate to contact me.
  7. Last week
  8. that was done this morning with link to URL of this discussion in summary as well as the question that started this
  9. Hello, at a customer there is another VM backup software that is still running. the logs say "Time: Sat, 08 May 2021 23:17 Successful Backed up 1124 GB in 2h 28m. (Data Transferred: 4.14 GB 99% Savings). " with nakivo, backing up the same VM says : "Status:Successful Started:Sun, 09 May at 10:18 (UTC +02:00) Finished:Mon, 10 May at 11:39 (UTC +02:00) Data & speed:70,8 GB at 6,77 Mbit/s" how can we explain that nakivo makes a differential backup of 70GB while the other software makes one of 4GB? This is the 3rd backup, the first was 470GB and
  10. Hi Mario, My suggestion is to hold off if you have a set up like mine. Onsite Nakivo - Synology NAS Connects through a Site-to-Site VPN over WAN to Offsite Nakvio - Synology NAS I use Backup Copy jobs for my offsite transfers and can no longer use that system due to the transporter connection being blocked. Entering my 2nd week as you can see from the post above.
  11. Hi. The problem is not with the certificates anymore. The offsite transporter and repository are not accessible from the On Site Synology NAS install. The connection to "X.X.X.X:9446" was refused. Make sure the provided information is correct and the connection is not blocked. I have setup a Telnet session and can successfully connect to that IP form my onsite network using port 9446 I have a ticket open but they have told me it is off to development to work on the issue. I currently have no offsite backups and entering my 2nd week.
  12. Hello, @Mark! Please generate and send us a new Support Bundle with the main database included for further investigation. Check how to do it here https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles Let me know if I can help you with anything else.
  13. Hi, @Jason! If you have a "CERTIFICATE_EXPIRED" for transporter after update to v10.3 please do the following: - ssh to your Synology where Nakivo Instance is installed. - cd /volume1/@appstore/NBR/transporter. - Stop Nakivo Services on Synology. Check how to do it here https://helpcenter.nakivo.com/display/KB/Starting+and+Stopping+Product+Services - mv certificate.pem certificate.pem_orig. - Start Nakivo services. - refresh transporter (connect/accept the certificate). The detailed guide is here https://helpcenter.nakivo.com/display/NH/Refreshing+Transporte
  14. Hi Jason I'm still on 10.2, so I can't help with your issue... Did you get solution from support? I also use Synology and like to know if it's a showstopper. Thanks Mario
  15. Totally agree. All of the software is basically the same, so just choose the one with better pricing.
  16. Hi, @Will.dr! Microsoft initially ensures the availability of services and not data protection. In this case, the user is responsible for data protection and recovery if something goes wrong. Microsoft 365 is responsible for: - Protecting its platform from hackers - Data protection in case of operating errors, natural disasters, and other failures that happen to its datacenters (mainly through geo-replication) - Some help in case of accidental data deletions by offering users Recycle Bin and limited retention policies. These options don't satisfy all of the data protection
  17. Hi, @Yosmar! There are a lot of decent solutions on the market. If you go through some forum pages, NAKIVO clients mainly distinguish the following advantages: - Fast and intuitive configuration. - Versatility and compatibility. - Instant data recovery. - Automated data protection management. Providing one of the lowest prices on the market, NAKIVO Backup & Replication delivers an easy-to-use solution that speeds up the process, saves storage spaces, and automantes your backup jobs. Check it yourself with the Free Edition of NAKIVO Backup & Replication. Learn more:
  18. Hi. have been using Nakivo for over 5 years. Has anyone else had issues with the 10.3 update on Synology NAS units? First after upgrading the certificates for the transporters would not work and I had to rename them. Now my offisite transporter on my offsite NAS units will not accept connections on 9446. i am stuck with no off site backups. yes I have a ticket open but looking for feedback form the community. I do not want to go all weekend without offsite backups
  19. Hello! Just wanted to know what differentiates NAKIVO from the competence solutions? Because frankly, everything seems pretty similar.
  20. Doesn't Microsoft 365 back up the data? Why do you even need another solution for that?
  21. Hello, @lionking62! We are planning to support Ubuntu 20.04 in NBR v10.4. The release is planned for July 2021. Please find the extended Linux OS support list for it: Ubuntu 20.04, RHEL7.6/7.7/8.0/8.1/8.2, SLES15/CentOS 8 As for now, you can upgrade OS Ubuntu to v18.04 which is currently supported as well.
  22. Earlier
  23. Our space reclaim we run each week, but never get past about 57-58% before stopping for weekend backups and copies offsite, then starting again the next week. Could we administratively allocate more processing resources for the space reclaim to get further at least once, then return them to default? This is running on a Synology NAS.
  24. The data sheet for VMware Backup and Replication 10.3 and the Supported Platforms section of the User Guide both list "Ubuntu 16.04–18.04 Server (x64)". That's not to say it won't work on the later version, but you should speak with them directly about your support options.
  25. Thanks Mario, but i'm worring, because I can make the share smb/cfis on qnap, but i can't see it from nakivo. Exactly following the instruction of your link. That we have done succesfully in other projects. Andrea nb . Instead i can connect nakivo to the trasporter of qnap (first step creating repository)
  26. Thanks, we opened a ticket to support team, as you explained, yestarday morning.
  27. Hello, Andrea! So that NAKIVO Support Team can quickly identify the cause of your issue and recommend a suitable solution, please generate and send us a support bundle with the main database included for further investigation. Below you can find a step-by-step explanation of how to do that. https://helpcenter.nakivo.com/display/NH/Support+Bundles#SupportBundles-CreatingSupportBundles If you have any further doubt or difficulties, please let me know.
  28. Hi Andrea I don't know if it works with an ARM, since I don' user Qnap. Acording to the releasenotes of 10.3 you have a loss of functions if you are not using intel CPU But don't worry Just crate a SMB/CIFS Share on the Qnap and use this way: https://helpcenter.nakivo.com/display/NH/Backup+Repository+on+CIFS+Share Hope this helps Mario
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